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World of Camping Reviews

4.7 Rating 10,060 Reviews
95 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,468
 Metrics Info
4.7
Based on 10,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

thecampingshop@yahoo.co.uk

Location:

4 Bamber House, Victoria, St Austell
Cornwall
PL26 8LQ

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Mr P.A. Stevens
Verified Buyer
“Ordered CADAC 40 lovely because advertised as delivered 1 to 2 working days Hassle free! 18th August. No update from World of Camping so After numerous calls They stated it was delayed. Received it on Thursday 2nd September.”
Helpful Report
Posted 1 week ago
Dianne McPherson
Verified Buyer
“Ordered two camping chairs 14th of August , emailed me to say shipped 17th August but no delivery of chairs . I messaged customer service with details of my order then after no reply e mailed 26th August they replied and said they would chase the order but still no reply or chairs . Terrible service , very disappointing! Then to add insult to injury they ask for a review … well as requested here it is .”
Helpful Report
Posted 2 weeks ago
Yvette Earl
Verified Buyer
“The seller was very helpful at first but when I told him I wanted to return the very uncomfortable sun lounger he stone walled me.”
Helpful Report
Posted 4 weeks ago
Hi Yvette, We were in constant chat with you about returning your lounger, which was no issue, after speaking to you, you realised that you missed one of our e mails , about the different couriers to return this with, and we also said about us booking this in for you, as you were having difficulties with this. Which then when you returned it it was refunded straight away for you.
Posted 1 week ago
Philip Mullen
Verified Buyer
“Still waiting for my purchase to arrive. Have emailed you 3 times. Still waiting for a response”
Helpful Report
Posted 1 month ago
Malcolm Horner
Verified Buyer
“Unfortunately I had a problem with a tent purchase the poles were broken in transit. I tried to ring and was unable to get through. Filled in the online contact form and after 5 days I’ve heard nothing. I have subsequently repaired the damaged items but this response has stopped me contacting world of camping again in the future as I couldn’t guarantee any response if I was unable to sort myself.”
Helpful Report
Posted 1 month ago
Luke Young
Verified Buyer
“Product didnt even work. Threw it in the bin as was more hassel trying to send it back. Would never order anything from this company again.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Ordered a Vango Arcadia 10 mattress on a Saturday, a week in advance of when it was required. Website lead-time said in-stock for delivery in 2-3 days. I called and emailed to check on the Monday to see if we would receive it at least by Thursday/Friday latest. I was told it had been dispatched that day and was out for delivery Tuesday. Called again on Tuesday afternoon and they said it had been dispatched earlier that day. I had received no tacking or emails since the point of transaction. I was then issued a tracking link for DPD which didn’t work and after calling them again on Wednesday, was sent another DPD link that was then cancelled (and subsequently a third from APC which did not work either). I was then also told on the Wednesday it was coming from Vango directly to us which it wasn’t as I called Vango and they confirmed the only order they had received for WoC was direct to their shop. This was all from the same person at WoC. Item eventually arrived on the following Monday. AVOID THIS BUSINESS. THEY DO NOT HOLD STOCK AND LIE OVER THE PHONE TO TRY AND BUY THEMSELVES TIME. BUY DIRECT FROM THE MANUFACTURER.”
Helpful Report
Posted 2 months ago
Kevin Porter
Verified Buyer
“Waste of time ordering as I ordered cadac from you but you decided to cancel my order and then when I queried you demanded £20 extra carraige as it’s Scotland!!!!! Won’t use again!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“lack of communication”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Bought a bbq. It had a manufacturing problem. Communication has been poor , sent me the wrong replacement part and have not heard from them.”
Helpful Report
Posted 3 months ago
Brendan Sheehan
Verified Buyer
“We had to get a refund because they failed to deliver, twice.”
Helpful Report
Posted 3 months ago
Beverley Convery
Verified Buyer
“Calapsable water carrier arrived with the tap broken”
Helpful Report
Posted 3 months ago
Usman Hussain
Verified Buyer
“I have not received my parcel. Paid about £150 was said to be delivered In a few working days. It’s been around 2 weeks.”
Helpful Report
Posted 4 months ago
Hi, Thanks for the order, your item was delivered within in one working day, which you then e mailed after two weeks asking where is your order is, which we then sent photos over of your item delivered at you house with someone at the door, excepting it, so I am not sure if someone did not tell you it was there.
Posted 4 months ago
Gary Naylor-King
Verified Buyer
“Order still not arrived, no response from customer services. Avoid this company, nothing else to say.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Reviewer
“Most unhelpful people i know. If you want good customer seevice and to be told the truth, dont use this company. Might be fine when, or if your purchase is received without hitch. Mine went missing. I reported, immediately, after the delivery should have been received. 'Oh the van must have broken down' was my answer 'we have despatched it'. The courier firm had no track of it, or so i was told. Again the next day i called as still not received. Move forward 3 days, although i had asked to be kept informed. No calls back, only me calling wach day for updates. 1 week later i was promisdd a refund that day. 2 days later i still hadn't received it. I called. ' Oh we have processed it yesterday but it will take 5 days to process'. These people just can't be bothered, as i said, if something goes wrong. Lets see when i get my refund. Payments can be processed and given back instantly, even by card. No wonder there are lower ratings for these people. I am now posting this on this site as i've read Trustpilot and they have responded, as only 2 stars on that site, that they don't use them. ???? I wonder.”
Helpful Report
Posted 6 months ago
Steve Wayman
Verified Buyer
“The coat, according to World of Camping, was despatched on Monday with a 24hrs delivery. I receive an email Tuesday to say the item was going to be delayed. I called on Wednesday as it hadn't been delivered to say maybe 'the van had broken down' the day before but still wasn't delivered and they'd look into it. I called Thursday to be told 'not to worry' and they were still looking into. The represcentative for them was really in a ' i cant be bothered atitude'. With this i said that Amazon deliver within 24 hrs or give a date, usually, no nit usually, always deliver as described. Answer was ' BUY FROM AMAZON THEN'. I asked for a refund byt todays Monday and still not been processed ar even started. They, as all internet firms, are quick to take your money but don't like refunding. ,?????? Is them them or is this the courier. Whatwver way not very good customer service either way”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Paid for lamp and it was never delivered. Chased with email, no response. In the end, I got my money back from PayPal and bought this lovely lamp elsewhere. Will not be using this company again. Very poor (literally non existent) service. I should have read the reviews before purchase!”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Never received order and not replying to emails”
Helpful Report
Posted 9 months ago
Andrew
Verified Buyer
“Sent wrong item.”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“Not received my order”
Helpful Report
Posted 2 years ago
World of Camping is rated 4.7 based on 10,060 reviews
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