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World of Camping Reviews

4.8 Rating 10,012 Reviews
95 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,439
 Metrics Info
4.8
Based on 10,012 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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Luke Young
Verified Buyer
“Product didnt even work. Threw it in the bin as was more hassel trying to send it back. Would never order anything from this company again.”
Helpful Report
Posted 18 hours ago
Anonymous
Verified Reviewer
“Ordered a Vango Arcadia 10 mattress on a Saturday, a week in advance of when it was required. Website lead-time said in-stock for delivery in 2-3 days. I called and emailed to check on the Monday to see if we would receive it at least by Thursday/Friday latest. I was told it had been dispatched that day and was out for delivery Tuesday. Called again on Tuesday afternoon and they said it had been dispatched earlier that day. I had received no tacking or emails since the point of transaction. I was then issued a tracking link for DPD which didn’t work and after calling them again on Wednesday, was sent another DPD link that was then cancelled (and subsequently a third from APC which did not work either). I was then also told on the Wednesday it was coming from Vango directly to us which it wasn’t as I called Vango and they confirmed the only order they had received for WoC was direct to their shop. This was all from the same person at WoC. Item eventually arrived on the following Monday. AVOID THIS BUSINESS. THEY DO NOT HOLD STOCK AND LIE OVER THE PHONE TO TRY AND BUY THEMSELVES TIME. BUY DIRECT FROM THE MANUFACTURER.”
Helpful Report
Posted 3 weeks ago
Kevin Porter
Verified Buyer
“Waste of time ordering as I ordered cadac from you but you decided to cancel my order and then when I queried you demanded £20 extra carraige as it’s Scotland!!!!! Won’t use again!”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“lack of communication”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Bought a bbq. It had a manufacturing problem. Communication has been poor , sent me the wrong replacement part and have not heard from them.”
Helpful Report
Posted 1 month ago
Brendan Sheehan
Verified Buyer
“We had to get a refund because they failed to deliver, twice.”
Helpful Report
Posted 2 months ago
Beverley Convery
Verified Buyer
“Calapsable water carrier arrived with the tap broken”
Helpful Report
Posted 2 months ago
Usman Hussain
Verified Buyer
“I have not received my parcel. Paid about £150 was said to be delivered In a few working days. It’s been around 2 weeks.”
Helpful Report
Posted 2 months ago
Hi, Thanks for the order, your item was delivered within in one working day, which you then e mailed after two weeks asking where is your order is, which we then sent photos over of your item delivered at you house with someone at the door, excepting it, so I am not sure if someone did not tell you it was there.
Posted 2 months ago
Gary Naylor-King
Verified Buyer
“Order still not arrived, no response from customer services. Avoid this company, nothing else to say.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“Most unhelpful people i know. If you want good customer seevice and to be told the truth, dont use this company. Might be fine when, or if your purchase is received without hitch. Mine went missing. I reported, immediately, after the delivery should have been received. 'Oh the van must have broken down' was my answer 'we have despatched it'. The courier firm had no track of it, or so i was told. Again the next day i called as still not received. Move forward 3 days, although i had asked to be kept informed. No calls back, only me calling wach day for updates. 1 week later i was promisdd a refund that day. 2 days later i still hadn't received it. I called. ' Oh we have processed it yesterday but it will take 5 days to process'. These people just can't be bothered, as i said, if something goes wrong. Lets see when i get my refund. Payments can be processed and given back instantly, even by card. No wonder there are lower ratings for these people. I am now posting this on this site as i've read Trustpilot and they have responded, as only 2 stars on that site, that they don't use them. ???? I wonder.”
Helpful Report
Posted 4 months ago
Steve Wayman
Verified Buyer
“The coat, according to World of Camping, was despatched on Monday with a 24hrs delivery. I receive an email Tuesday to say the item was going to be delayed. I called on Wednesday as it hadn't been delivered to say maybe 'the van had broken down' the day before but still wasn't delivered and they'd look into it. I called Thursday to be told 'not to worry' and they were still looking into. The represcentative for them was really in a ' i cant be bothered atitude'. With this i said that Amazon deliver within 24 hrs or give a date, usually, no nit usually, always deliver as described. Answer was ' BUY FROM AMAZON THEN'. I asked for a refund byt todays Monday and still not been processed ar even started. They, as all internet firms, are quick to take your money but don't like refunding. ,?????? Is them them or is this the courier. Whatwver way not very good customer service either way”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Paid for lamp and it was never delivered. Chased with email, no response. In the end, I got my money back from PayPal and bought this lovely lamp elsewhere. Will not be using this company again. Very poor (literally non existent) service. I should have read the reviews before purchase!”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Never received order and not replying to emails”
Helpful Report
Posted 7 months ago
Andrew
Verified Buyer
“Sent wrong item.”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Not received my order”
Helpful Report
Posted 1 year ago
Julia
Verified Buyer
“We were able to order online. But was very disappointed to not be able to find the warehouse to collect it as requested. We tried to call the company but phone lines shut at 3.30pm. We consequently needed to borrow a tent for our camping trip. Nobody on the estate knew where you were either. No signage on John Davey drive, only on the actual unit.”
Helpful Report
Posted 1 year ago
Thank you for your review, we apologise if you could not find our warehouse, however, there is clear directions on our website https://www.worldofcamping.co.uk/collection which includes a street map. Live Chat was also available till 5 pm to speak to staff if you were struggling.
Posted 1 year ago
Rose Corr
Verified Buyer
“Not impressed with quality of items bought”
Helpful Report
Posted 1 year ago
Laura
Verified Buyer
“Ordered a set of camping pans expected them to be more non stock as were anodised. The handles flop about and ended up burning them on the gas ring. Would not recommed these.”
Helpful Report
Posted 2 years ago
Ray
Verified Buyer
“Broke in two on first sitting. I weigh less than 130kgs. Fotrtunately I did not injurre myself. Item now in bin.”
Helpful Report
Posted 2 years ago
Thank you for your review and we always appreciate a customer's time to review their purchase. However, we do not understand why, when your stool was only purchased on the 16th May, you did not contact us with this issue and instead just put it in the bin. Please contact info@worldofcamping.co.uk if you can with photos of the damage etc so we can replace this for you. Regards Customer Services
Posted 2 years ago
Peter
Verified Buyer
“Very late with deliverys”
Helpful Report
Posted 2 years ago
World of Camping is rated 4.8 based on 10,012 reviews
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