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WPMU DEV Reviews

4.9 Rating 1,757 Reviews
98 %
of reviewers recommend WPMU DEV
Read WPMU DEV Reviews

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.

Visit Website

Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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I have had great chat support from Jayman Pandya several times now. I can find answers quickly and is willing to dig into my problem to really understand it. In 3 years of being a WPMUDEV member, I have used Support many times and always get the problem resolved. Everyone I chat with is knowledgeable and appears to be committed to resolving my questions without needing to refer the question to someone else. WPMUDEV is the go-to for support on almost anything Wordpress!
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Posted 6 years ago
What an awesome review! Thanks so much for taking the time to share this with us, Larry! 😊
Posted 6 years ago
It is so great to be able to have some ready to ask and answer a question. Competent too!
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Posted 6 years ago
Awesome! Thanks for the review, Paul!
Posted 6 years ago
You have the best technical support staff .. They helped me a lot not only in improving the speed of our website or your plugins but in other issues .. I was suffering from many of issues caused to make our website rate low but with their help has become a high .. Thank you Very much ^^
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Posted 6 years ago
We often brag about our support, and there's a good reason why we do that too 😎 Thanks so much for the 5-star rating, Ibrahim!
Posted 6 years ago
Not only are the plugins terrific and positively impact website performance and functionality, but support is also excellent!
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Posted 6 years ago
So glad to hear that you like our services! Thank you for the review.
Posted 6 years ago
Sohag Ronjon Dey, as our support agent, proved as the game changer. This guy fixed many of our issues related to security and performance issues for one of our most complex sites by going above and beyond. We have been with WPMUDEV for the last couple of years and hardly used their live support system. but this time we were desperate to fix them. This guy is just a magic wand. He did everything it takes to achieve what we wanted. Even he went all the way to the hosting system to fix. Amazing, Thanks really grateful to him and his company he works for. He is a true asset for WPMUDEV. Much appreciated.
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Posted 6 years ago
"....This guy is just a magic wand..." Woot! Awesome 😀 Thanks so much for the review and rating!
Posted 6 years ago
I was able to get some great assistance from Jayman Pandya this evening, he was able to get me going and I am thankful for his assistance. Awesome support!!
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Posted 6 years ago
Awesome! We really appreciate your 5-star rating 😊
Posted 6 years ago
WMPU Dev is an invaluable resource for anyone running a Wordpress website. The plugins are amazing, of course, but even better is the WPMU Dev support team. They have saved me multiple times from critical errors that I would not have been able to solve on my own.
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Posted 6 years ago
So glad to hear that! Thanks so much for the review and rating, Kyle.
Posted 6 years ago
continue doing something despite difficulties,
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Posted 6 years ago
Thanks for the 5-star rating!
Posted 6 years ago
And we'll always be there for you, so fear nothing 😉 Thanks for the review!
Posted 6 years ago
Today is my first day working with WPMU DEV and I can honestly say I have been pleasantly surprised on the high standard of customer service. Katya Tsihotska my support agent was extremely knowledgeable and helpful! As an east coaster living on the west coast...I do all my work in the middle of the night...having a live support team is priceless. I began programming my own sites back in the late 80's early 90's...before heading off to corporate america and hiring staffs to do this type of work. I highly recommend WPMU DEV...especially for corporate clients! Your staff needs this type of depth as part of your DEV team.
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Posted 6 years ago
"...As an east coaster living on the west coast..." 😎 Thanks so much for sharing your experience with our support, Marvin!
Posted 6 years ago
Extremely helpful.
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Posted 6 years ago
Great to hear that! Thank you for the review.
Posted 6 years ago
Your support is excellent, thank you always attentive and able to help me sort through getting my sites sorted. awesome service
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Posted 6 years ago
Thanks so much for the review and rating!
Posted 6 years ago
Patrick Cohen was a rockstar today with support. We went over Hummingbird, Smush Pro, AND Defender. He patiently spent almost 2 hours with me going through every feature. Super stoked to have had him as my support guru for the day. Thank you again, Patrick!
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Posted 6 years ago
Thanks so much for your kind words and feedback! We really appreciate that, Erik.
Posted 6 years ago
Kris, the support agent I worked with was friendly, knowledgeable and above all, effective. My site was down and he was able to get it back up easily and taught me a few things along the way. I LOVE WPMUDEV. Every interaction I have had with them has been most excellent and this is from a person who has worked in IT Support for over 22 years and in management for over 18 years. I would strongly suggest using WPMU DEV for all your website monitoring and administrative needs!
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Posted 6 years ago
Awesome! Thanks so much for taking the time to review our services with 5 stars! 🌟
Posted 6 years ago
Fantastic product and great customer service. Very helpful and much appreciated.
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Posted 6 years ago
Thanks for the review!
Posted 6 years ago
Patrick Cohen is an awesome tech! I can't imagine anyone else would have had the expertise, not to mention tenacity to fix all these problems. I am ecstatic! My site was a complete mess. Virtually unusable. Patrick went "above and beyond" to get it fixed. On a scale of 1 to 5, he's 100! I don't know what we would have done without WPMUDEV Tech Support and the wonderful Patrick!
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Posted 6 years ago
He's special, right? 😁 We're really happy he was able to assist you, and thank you very much for sharing your experience with our support!
Posted 6 years ago
Really great service that never disappoints..
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Posted 6 years ago
Thanks for the feedback and 5-star rating.
Posted 6 years ago
Great service as usual! Couldn't recommend enough!
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Posted 6 years ago
Thanks so much for the review and rating, Charlie!
Posted 6 years ago
good stuff
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Posted 6 years ago
Thank you for the review.
Posted 6 years ago
In software, apps aren't typically 100% perfect, and that's when support can be helpful. In my experience, Patrick's support has exceeded my expectations again! Quick, concise, seemingly accurate, so knowledgeable, and resolves my concerns. Seems I might come across as selfish to ask for anything more! :)
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Posted 6 years ago
Awesome! Yeah, Patrick is indeed great, something like a swiss knife 😉 Thanks so much for the review and rating, Jeremy!
Posted 6 years ago
OMG!!!! The customer support from WPMU DEV is out of this world exceptional! Kris was my agent today, and he was just amazing! Thank you, Thank You, Thank You!!!!
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Posted 6 years ago
Thank you so much for sharing your experience with our support! (Kris for the win, yay!) 😎
Posted 6 years ago
WPMU DEV is rated 4.9 based on 1,757 reviews