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WPMU DEV Reviews

4.9 Rating 1,717 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

4.9

Based on 1,717 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,
Birmingham
Alabama
35201

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WPMU DEV 5 star review on 20th November 2023

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Time and time again, WPMU Dev has delivered consistency and excellence in their products, services and customer support. In my professional—and humble—opinion I would say that they are leading the pack as far as software and service are concerned. I sincerely hope that many other software and WordPress Developers take note at how incredibly-high they are setting the bar. Doing business with them has been a great decision that I continue to draw value from by the simple virtues of utility, education and the entrepreneurial example that they set. Thank you WPMU Dev.”

Posted 3 years ago

Hey there, Robert. We can't thank you enough for this review, as it pretty much reflects what we're being striving for. It's priceless, to say the least. 💙 Thank you for being a part of our community.

Posted 3 years ago

“WPMUDEV is the most amazing plugin suite for WordPress!”

Posted 3 years ago

Woot, thanks for the kind words and rating our plugins excellent, Matteo!

Posted 3 years ago

“I had a great pre-sales and support experience today with Juan, he answered all my questions very quickly and to my satisfaction. I've yet to play around with the full toolbox of WPMU, but am already satisfied with the little I've seen. Thanks guys!”

Posted 3 years ago

You're most certainly welcome, Eric! We're always happy to assist 🙂

Posted 3 years ago

“Your guys are ninja! Thank you so much. I appreciate Rupok C. so much as many of your guys have not been able to resolve the migration issue but he worked with his magic and made it look easy! thanks!”

Posted 3 years ago

That's great, thanks for reviewing our support, Melissa! 😊

Posted 3 years ago

“excellent and very useful”

Posted 3 years ago

Thanks a bunch for the kind words and 5-star rating!

Posted 3 years ago

“Fantastic software, incredible support, with very fair pricing. Signing up for WPMU DEV was literally the best website decision that I have ever made.”

Posted 3 years ago

Wow, we're thrilled to hear that! Thanks for sharing your experience, Joseph!

Posted 3 years ago

“They have the absolute best Wordpress tech support there is. No matter the problem, they can help you fix it! Just had a great experience with Rupok C. Super intelligent and patient!”

Posted 3 years ago

Thanks for the feedback, Steven! We're glad you were pleased with our support 😎

Posted 3 years ago

“Outstading with support !”

Posted 3 years ago

We really appreciate your kind words and 5-star rating, Kenzy!

Posted 3 years ago

“i love the support from the agent he stod with me for hours and get it done great help”

Posted 3 years ago

Thanks for sharing your experience with our support!

Posted 3 years ago

“I had just purchased the annual Freelancer package two days ago. Today, they began running a limited-time offer to upgrade to their annual Agency package, offered a 60% lifetime discount which totaled $6 higher than the Freelancer package! The upgrade process was surprisingly completely painless and as they merely pro-rated my charges, and just like that, I was upgraded. Thank you for offering outstanding support and making it easier to use your services. I imagine I'll be a customer for life!”

Posted 3 years ago

Thanks so much for sharing this, Marshall! We're glad to hear you like our flexible billing system 😊

Posted 3 years ago

“I've had nothing but great experiences with WPMUDEV. From their plugins to hosting to customer support, I couldn't recommend a better company!”

Posted 3 years ago

Woot, thank you for the recommendation and feedback, Alye!

Posted 3 years ago

“Many great features from the plugins and support is always here to help by chat. The hosting service is newer but I can see the team as deployed a lot of efforts to add new features and improve performance. Thank you for the good work. I am happy to work with WPMU for my businesses. I am looking forward to see the new features, especially Elementor support in asset optimisation that will be a game changer for many of us.”

Posted 3 years ago

Thanks for the 5-star rating and amazing feedback, Antoine!

Posted 3 years ago

“WPMU products are spectacular and the support staff goes above and beyond to help with every single thing you can possibly imagine. Do business here! I am a new user and am so pleased with everything they have done for me thus far. I will remain with them and their outstanding plugins. My site is 1,000,000% better because of them.”

Posted 3 years ago

Wow, those are some amazing figures 😃 Thank you for the detailed feedback and kind words, Quinn!

Posted 3 years ago

“Abdul Wajed was a TREMENDOUS help to me and was VERY thorough in troubleshooting and making suggestions on how to resolve all of my hacker issues. Luckily I had just bought the Premium account this morning and this saved my client's Ecommerce website so she can continue online sales tomorrow morning. I just cannot say enough great things about his knowledge level and most of all his great attitude to work things through to an optimal solution! THANK YOU!!!!”

Posted 3 years ago

Thank you very much for the feedback and rating our support with 5 stars! He really is one of our superheroes 😎

Posted 3 years ago

“SIMPLY AMAZING Thanks Rupok The Team at WPMUDEV and the best!”

Posted 3 years ago

Our pleasure! Thanks for rating our services excellent.

Posted 3 years ago

“THE BEST, SIMPLY THE BEST WordPress service available. WPMU DEV is simply the best service I have ever used. No matter what happens with your WordPress site they are there to help. Using their plugin- which are excellent- mean if there is a problem they are there to solve it immediately. They even find solution when there are conflicts with a themes and their plugins. The services of the Hub dashboard makes managing multiple sites or a single site a breeze. The customer service by chat is the absolute best - fast, efficient, professional, and knowledgeable! This is one service to make sure that you have- there is none better!”

Posted 3 years ago

Thank you so much for your feedback and 5 stars, Jeffrey! Your amazingly detailed review made our day 😊

Posted 3 years ago

“Such great customer care, so quick and effective, even in small things, even with different people for helping, they keep focused on your issue and they solve it, no matter what. Thank you, and you're highly recommended. Keep up the great work, Folks!”

Posted 3 years ago

You're most certainly welcome, Sandro! We really appreciate the detailed feedback and kind words.

Posted 3 years ago

“I wish there were more stars to give to WPMU! Mercedes and Juan were more than helpful! I had an issue with signing in and they solved my problem within minutes, they were kind and fast to reply my emails! Thank you so much both! Keep up the awesome work! ⭐️⭐️⭐️⭐️⭐️”

Posted 3 years ago

Wow, thanks a lot for such an amazing review and all the stars! 🤩

Posted 3 years ago

“We absolutely recommend WPMU DEV. Their customer service is second to none. Juan Cuello and Mercedes Caldwell went out of their way to solve our problem. We were having a difficult time getting a payment go through for a promotion that they were running after going through the entire weekend we still could not get our payment to go thru. We contacted WPMU and Mercedes Caldwell checked in on the issue and emailed within a couple of hours and asked me to try and authenticate the payment once more. Once that had failed I connected with Juan Cuello and he checked on a few things. After all of the issues that took place and all of the billing problems WPMU decided to comp our payment and set us up for the year under the unlimited program that we were looking for. Needless to say, we are customers for life and WPMU has some of the best customer service in the land.”

Posted 3 years ago

Thanks a bunch for sharing your detailed feedback!

Posted 3 years ago

“Excellent support”

Posted 3 years ago

Thanks for taking the time to review our support, Johnny!

Posted 3 years ago

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WPMU DEV is rated 4.9 based on 1,717 reviews