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WPMU DEV Reviews

4.9 Rating 1,757 Reviews
98 %
of reviewers recommend WPMU DEV
Read WPMU DEV Reviews

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.

Visit Website

Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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THE BEST, SIMPLY THE BEST WordPress service available. WPMU DEV is simply the best service I have ever used. No matter what happens with your WordPress site they are there to help. Using their plugin- which are excellent- mean if there is a problem they are there to solve it immediately. They even find solution when there are conflicts with a themes and their plugins. The services of the Hub dashboard makes managing multiple sites or a single site a breeze. The customer service by chat is the absolute best - fast, efficient, professional, and knowledgeable! This is one service to make sure that you have- there is none better!
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Posted 4 years ago
Thank you so much for your feedback and 5 stars, Jeffrey! Your amazingly detailed review made our day 😊
Posted 4 years ago
Such great customer care, so quick and effective, even in small things, even with different people for helping, they keep focused on your issue and they solve it, no matter what. Thank you, and you're highly recommended. Keep up the great work, Folks!
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Posted 4 years ago
You're most certainly welcome, Sandro! We really appreciate the detailed feedback and kind words.
Posted 4 years ago
I wish there were more stars to give to WPMU! Mercedes and Juan were more than helpful! I had an issue with signing in and they solved my problem within minutes, they were kind and fast to reply my emails! Thank you so much both! Keep up the awesome work! ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
Wow, thanks a lot for such an amazing review and all the stars! 🤩
Posted 4 years ago
We absolutely recommend WPMU DEV. Their customer service is second to none. Juan Cuello and Mercedes Caldwell went out of their way to solve our problem. We were having a difficult time getting a payment go through for a promotion that they were running after going through the entire weekend we still could not get our payment to go thru. We contacted WPMU and Mercedes Caldwell checked in on the issue and emailed within a couple of hours and asked me to try and authenticate the payment once more. Once that had failed I connected with Juan Cuello and he checked on a few things. After all of the issues that took place and all of the billing problems WPMU decided to comp our payment and set us up for the year under the unlimited program that we were looking for. Needless to say, we are customers for life and WPMU has some of the best customer service in the land.
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Posted 4 years ago
Thanks a bunch for sharing your detailed feedback!
Posted 4 years ago
Excellent support
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Posted 4 years ago
Thanks for taking the time to review our support, Johnny!
Posted 4 years ago
WPMUDEV is awesome in many different way - For starters their software is top-notch. It covers all the essentials to help automate and streamline the tedious aspects of the job. Secondly, the hosting is fast, secure and easy to use. Lastly, the support is amazing. Every time I have a problem big or small with anything ranging from simple billing questions all the way to fixing errors on my website that sometimes don't even apply to their suite of plugins. Big shoutout to Mercedes & Ohidul for always helping me out regardless of the problem.
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Posted 4 years ago
Wow, thank you for sharing your detailed feedback and rating our services excellent! Your kind words made our day.
Posted 4 years ago
Thankyou for website help
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Posted 4 years ago
Our pleasure, Matthew! Thanks for sharing your experience and rating us with 5 stars.
Posted 4 years ago
I love that I was able to have a form complete from start to finish in minutes. Your product is very easy to use and I hope to find many uses for it. Thanks.
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Posted 4 years ago
You're very welcome, Tracy! We're happy to hear how easy to use our plugins are 😊
Posted 4 years ago
Sometimes things just work the way there supposed to. Kind of link WPMU products, service and support!
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Posted 4 years ago
Thank you very much for taking the time to review our services and rate us with 5 stars!
Posted 4 years ago
I needed some assistance relating to my account settings/membership billing, and as usual the support staff, in particular Juan Cuello, have assisted in clearing up all issues in a very timely manner (< 5 minutes). Definitely a godsend to have such a great support staff in those situations when you don't know where to turn to. Thanks again for your support, Juan!
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Posted 4 years ago
We're so happy to hear that, Joe! Thanks so much for sharing your experience with us 😊
Posted 4 years ago
From hosting to support and their WordPress plugins - WPMU Dev is delivering a high-quality service. I am at ease knowing that I have WPMU Dev in my toolset when customers have an issue on the site. I am at ease knowing that if I miss something, WPMU Dev team will be there to help me fix something.
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Posted 4 years ago
Thanks for sharing your experience and rating our services with 5 stars, Leonardo! We're thrilled to hear how helpful our support has been.
Posted 4 years ago
Helpful support
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Posted 4 years ago
Thanks for sharing your experience with our support, Aiman!
Posted 4 years ago
I have had the opportunity to work with their Support twice during my trial and gosh they are true Superheroes. I work for a small-time company, and I ended up loving the trial but didn't select the correct plan when I started off. I chatted with Support via live chat, and my trial was extended so I could try everything I needed to present WPMU DEV to my decision-makers. I was given three additional days, as that's all I needed. The end of my free trial ended up charging me for the date it was originally set to renew. I reached out to Support just to confirm, or see if I was mistaken about the extension. Well, I was offered a refund of $9, or to trial run the package, I actually needed, for 1 month. I didn't have to beg, or plead, or get upset. They went above and beyond to make this right. Now I have all the tools I need, and I have a full MONTH to gather the data and present my argument. Also, during my trial, our website happened to have a glitch with an update. The dashboard through WPMU DEV saved me from reaching out to my IT to fix the issue. One-click fix. HA!
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Posted 4 years ago
Thanks for taking the time to share your incredibly detailed feedback with us and rating our services with 5 stars! It means the world to us.
Posted 4 years ago
Amazing, talented, geniuses!! Have helpmed me out with so many wordpress issues and they are all wonderful!
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Posted 4 years ago
Thank you very much for the kind words and 5-star rating!
Posted 4 years ago
Very helpful and resourceful, truly 24/7 support! P/S: Big applause to Mr. Abdul Wajed for knowledgeable and solve my CSS code problem within 15 minutes!
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Posted 4 years ago
We couldn't agree more! Thank you very much for the feedback and rating us excellent!
Posted 4 years ago
Questi sviluppatori mi piacciono molto. Ho scaricato tutti i loro plugin per il mio sito perchè sono fatti bene, eccellenti e collaborano bene fra loro. www.illizen.it
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Posted 4 years ago
We're glad to hear our plugins are working so well, and thanks for the great rating!
Posted 4 years ago
Rupok C is fantastic. The entire team at WPMU Dev usually is. Highly recommend.
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Posted 4 years ago
We really appreciate your feedback and recommendation of one of your support superheroes! 😊
Posted 4 years ago
Great products, awesome support. We've been with them for a while and will continue to be.
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Posted 4 years ago
Thank you for sharing your experience and rating our services with 5 stars, Devin!
Posted 4 years ago
Amazing hosting and incredible support team! The few issues I have had with themes were solved with courteous, knowledgeable and friendly staff each time! Can't possibly recommend more!
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Posted 4 years ago
Wow, thanks for your amazing feedback and recommendation!
Posted 4 years ago
The best customer service going around. Have never been more willing to pay for a service. @WPMU Dev do you have any more products I can pay you for?
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Posted 4 years ago
Wow, thanks for sharing your feedback and rating our services with 5 stars! If you're already using our Hosting, the Hub, plugins, support, and other features on our site, there aren't more products you could pay for at this point 😃
Posted 4 years ago
WPMU DEV is rated 4.9 based on 1,757 reviews