Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Good service throughout design and quality product.”

Helpful Report

Posted 8 years ago

“Amazing showroom, very helpful staff. (Thomas @ the worthing branch was great). The kitchen (Infinity Plus Country Ermine)is excellent quality and looks great. The whole experience has been great and we are very happy.”

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Posted 8 years ago

“Expert help with planning. Delivery on requested date. Excellent product. Good after sales service.”

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Posted 8 years ago

“Best choice of kitchens in showroom. Very impressive. I bought supply only , as fitted myself,as I am a carpenter. I was kept up to date on delivery date. Which was on time. But for me the best bit was the whole kitchen turned up 100%. As buying from other companies I have always had parts missing and had to wait for the incomplete delivery The quality of doors, carcass and worktops were top quality”

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Posted 8 years ago

“From start to finish we could not fault the work. The transformation in the kitchen and storage space is great. Workers were neat, tidy and most of all hard at work all the time. We did not have anything to worry about.”

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Posted 8 years ago

“Staff gave me loads of helpful advice and suggestions. The kitchen arrived on time in perfect condition. The kitchen plans were excellent and easy to follow. All in all a brilliant experience and a kitchen I love!”

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Posted 8 years ago

“So happy to have such a smashing looking kitchen.every one who comes to visit me falls in love with it all.cannot thank Wren enough for there beautiful units and tops.”

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Posted 8 years ago

“Wren have choices that other retailers haven't caught up with and my kitchen looks fab. There were some hiccups - the designer added a trim at ceiling level which sealed the fridge-freezer airtight and would have invalidated the guarantee but the carpenter spotted this and Wren Customer Services gave me a refund. The only other thing is that instead of just saying the price is... prices are inflated and then reduced by "50% plus another 20%" one week and "60%" the next and there is no difference, both are 40% net. Oh well, it gives people something to do, which is good.”

Helpful Report

Posted 8 years ago

“The quality of the product and service was very good. The showroom provided us with a wide range of options to choose from and the salesman was very knowleageable and made us feel special, there was no rush and time spent with us was never a problem. The fitters were outstanding and made sure we were fully informed of timelines. Their fitting skills were excellent as were all the other tradesmen needed. Wren responded to issues with some of the defective paint on some doors very promptly. The kitchen looks just as we had imagined and everyone comments on it.”

Helpful Report

Posted 8 years ago

“Thoroughly efficient, good range of well constructed units and appliances, friendly service, fast turnaround. Very few problems; what there was were speedily rectified. First class service.”

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Posted 8 years ago

“wren kitchen is best I have ever had. The design makes my small space work wonderfully.”

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Posted 8 years ago

“The service received was superb. Delivery on time with very cheerful and helpful crew. The plans sent in advance were clear and concise, which made it very easy for my carpenters, plumbers and electrician to install everything as planned. All in all we are delighted with our kitchen and utility room and would recommend Wren Kitchens to anyone.”

Helpful Report

Posted 8 years ago

“We already have Wren kitchen, but decided to extend the kitchen into the space where the airing cupboard and water tanks used to be. Wanted to carry on through the bumble bee experience.”

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Posted 8 years ago

“Excellent planning and efficient service. attention to detail made the kitchen clean lined and easy to work in”

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Posted 8 years ago

“From start to finish all the team and kitchen fitters from the Edinburgh branch were of the highest caliber.”

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Posted 8 years ago

“After knocking two rooms into one and having wren design our kitchen we could not be more pleased with the overall outcome.”

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Posted 8 years ago

“I was looked after from the first moment I walked through the door. nothing too much trouble even to designs I must have looked a fair few different designs”

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Posted 8 years ago

“Our Wren kitchen looks amazing. The choice available was better than any other company we found and the quality far exceeds the price.”

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Posted 8 years ago

“We're delighted with our Wren kitchen. The quality and style are 5 star and it's transformed our home.”

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Posted 8 years ago

“Buyin from a Wren was the worst decision I ever made. It has taken 5 months and still isn’t finished due to damaged parts arriving straight off the lorry, cupboards the wrong colour, and awful installation where they split the worktop and scratched the painted doors. Wrens customer service has been appalling. Buy from anywhere but Wren, don’t be sucked in by the pricing. Buy cheap, receive a cheap product and service.”

Helpful Report

Posted 8 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews