Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,772 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From advice whilst planning, guidance when choosing various options, to fitting our new Wren Kitchen, the experience was first class. No delays, no missing parts or drama when fitting, just the kitchen we dreamed of. We also looked around at other kitchen suppliers which were good, but Wren were much better. All units are fully assembled at the factory for perfect alighnment, not flat packed and assembled on-site. It's the extras that impressed us, the thickness of doors and rear panels plus quality fittings and finish.”

Helpful Report

Posted 7 years ago

“Very good service. There is a lot of staff that help you with you order in store and if you need to make any changes to your design there is always a member of staff there to help. The colour choices for your kitchen Is amazing and there is a wide variety of different types of kitchens to have. The delivery from Wren was brilliant you could book a date that would fit your schedule and it would be delivered then. Overall, Wren is one of the best places to purchase a kitchen.”

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Posted 7 years ago

“Everything from start to finish with the purchase of my kitchen was brilliant. Every member of staff I can across was very helpful and friendly. I’ve waited so long for a beautiful kitchen and now I finally have it. Thanks to wren.”

Helpful Report

Posted 7 years ago

“All delivered as promised. No shortages. Ended up with some surplus items, I think because computer list is probably generated without taking into account how care with cutting can save wastage. Items returned to Wren. Kitchen has been in use for about over 3 months now and we are still very pleased with it.”

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Posted 7 years ago

“From the first plans to the fitment and finishing touches, all taken care of even when the sink arrived broken it was no trouble, just reordered the same day. Would recommend to anyone”

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Posted 7 years ago

“It gave me loads more storage space and a new dishwasher”

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Posted 7 years ago

“Customer service was excellent. Kitchen units very sturdy. Work tops well made. All round first class”

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Posted 7 years ago

“Good service throughout design and quality product.”

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Posted 7 years ago

“Amazing showroom, very helpful staff. (Thomas @ the worthing branch was great). The kitchen (Infinity Plus Country Ermine)is excellent quality and looks great. The whole experience has been great and we are very happy.”

Helpful Report

Posted 7 years ago

“Expert help with planning. Delivery on requested date. Excellent product. Good after sales service.”

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Posted 7 years ago

“Best choice of kitchens in showroom. Very impressive. I bought supply only , as fitted myself,as I am a carpenter. I was kept up to date on delivery date. Which was on time. But for me the best bit was the whole kitchen turned up 100%. As buying from other companies I have always had parts missing and had to wait for the incomplete delivery The quality of doors, carcass and worktops were top quality”

Helpful Report

Posted 7 years ago

“From start to finish we could not fault the work. The transformation in the kitchen and storage space is great. Workers were neat, tidy and most of all hard at work all the time. We did not have anything to worry about.”

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Posted 7 years ago

“Staff gave me loads of helpful advice and suggestions. The kitchen arrived on time in perfect condition. The kitchen plans were excellent and easy to follow. All in all a brilliant experience and a kitchen I love!”

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Posted 7 years ago

“So happy to have such a smashing looking kitchen.every one who comes to visit me falls in love with it all.cannot thank Wren enough for there beautiful units and tops.”

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Posted 7 years ago

“Wren have choices that other retailers haven't caught up with and my kitchen looks fab. There were some hiccups - the designer added a trim at ceiling level which sealed the fridge-freezer airtight and would have invalidated the guarantee but the carpenter spotted this and Wren Customer Services gave me a refund. The only other thing is that instead of just saying the price is... prices are inflated and then reduced by "50% plus another 20%" one week and "60%" the next and there is no difference, both are 40% net. Oh well, it gives people something to do, which is good.”

Helpful Report

Posted 7 years ago

“The quality of the product and service was very good. The showroom provided us with a wide range of options to choose from and the salesman was very knowleageable and made us feel special, there was no rush and time spent with us was never a problem. The fitters were outstanding and made sure we were fully informed of timelines. Their fitting skills were excellent as were all the other tradesmen needed. Wren responded to issues with some of the defective paint on some doors very promptly. The kitchen looks just as we had imagined and everyone comments on it.”

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Posted 7 years ago

“Thoroughly efficient, good range of well constructed units and appliances, friendly service, fast turnaround. Very few problems; what there was were speedily rectified. First class service.”

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Posted 7 years ago

“wren kitchen is best I have ever had. The design makes my small space work wonderfully.”

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Posted 7 years ago

“The service received was superb. Delivery on time with very cheerful and helpful crew. The plans sent in advance were clear and concise, which made it very easy for my carpenters, plumbers and electrician to install everything as planned. All in all we are delighted with our kitchen and utility room and would recommend Wren Kitchens to anyone.”

Helpful Report

Posted 7 years ago

“We already have Wren kitchen, but decided to extend the kitchen into the space where the airing cupboard and water tanks used to be. Wanted to carry on through the bumble bee experience.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,772 reviews