Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.64

4.6 Rating 3,775 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wren have been amazing from start to finish I can't fault them.”

Wren Kitchens 5 star review on 1st March 2023

Helpful Report

Posted 2 years ago

Thank you for those 5 stars, Jess - your kitchen is stunning! Anastasia

Posted 2 years ago

“Brilliant from start to finish from the moment we went in to the store to the day of completion honestly we couldn’t fault anyone we met and the quality was incredible and we absolutely adore our dream kitchen thank you Wren highly recommend”

Helpful Report

Posted 2 years ago

Thank you for such outstanding feedback, Katie. I'm delighted that your experience with us has been positive from start to finish - your new kitchen looks beautiful, and I love your choice of wall colour! Anastasia

Posted 2 years ago

“5 stars from me. I must confess I was a little sceptical before hand re quality and cost. Unfounded !”

Helpful Report

Posted 2 years ago

Thank you for leaving a fantastic review, E - I'm delighted you chose Wren for your recent kitchen transformation! Anastasia

Posted 2 years ago

“This is my third Wren kitchen. The quality and standard of the cabinets and the doors and drawers are first class. I would not hesitate to recommend Wren and if I ever need a kitchen in the future they will be my go to company.”

Helpful Report

Posted 2 years ago

Thank you for leaving a fantastic review, Bill. It's great to hear from a returning customer - your kitchen looks absolutely gorgeous! Anastasia

Posted 2 years ago

“Really happy with our wren kitchen. From the design process to the delivery and end result. Really friendly team at Preston who helped design our kitchen until we were happy with it. I like that we could visit and change things until we were happy and also view on VR system. Delivery was very good and kitchen is beautiful. After sales team were also great as sorted out an incorrect shelf sent and a refund. Would recommend”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review, Carley. I'm delighted you had such a great experience at our Preston showroom - the Virtual Reality viewer is just brilliant, isn't it? I hope you're enjoying your beautiful new kitchen! Anastasia

Posted 2 years ago

“Excellent service from start to finish; our designer was knowledgeable and very helpful, the delivery guys were great and very careful, and for the bits that weren't quite right customer services dealt with it very quickly and with no fuss”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review, Sands. I'm so pleased that your experience with us has been positive, and it's particularly great to hear that any issues you encountered could be easily resolved. I hope your new kitchen provides lots of happiness! Anastasia

Posted 2 years ago

“My kitchen looks beautiful and I love cooking and sharing with my family and friends. The staff was friendly and helpful. After care team was great to. I have recommended my family and friends.”

Helpful Report

Posted 2 years ago

Thank you for leaving a wonderful review, Uddin. I'm so pleased to hear you're enjoying your beautiful new kitchen - I hope it provides lots of lovely memories... and delicious food! Anastasia

Posted 2 years ago

“Very pleased with my Wren kitchen. The customer service and after sales service is excellent. The units are well made and look well finished. I would certainly recommend Wren.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review, Roy - it's a joy to read your fantastic feedback! Anastasia

Posted 2 years ago

“Went ahead with an extension to create a bigger kitchen space. We opted to go with Wren which made the whole process as straightforward and efficient as possible. Design phase was very impressive as you were able to use the virtual reality which really helped visualise the space we could have and Cristian helped tailer our needs by listening to what we wanted as well as giving us really useful suggestions in making the space we had a useful as possible! The final design had to be tweaked slightly due to the original design being based off planning drawings but sitting down with the designer Cristian helped ensure no problems would be seen during installation. Price was locked in too so no further price hikes as we did this about 9 months in advance. Delivery stage was also very easy with them giving a slot to deliver and very friendly drivers! Two panels had been damaged ( slight corner damage and one was wrong colour) but Wren allow for this and free replacement items were sent once notified. Installation was carried out by our builders and we’re really happy with it.. just awaiting floor installation. No hesitation in recommending Wren”

Helpful Report

Posted 2 years ago

Thank you for leaving a glowing review, Matthew. I really enjoyed reading your wonderful feedback - I'm delighted that Christian provided such an inspiring design experience, and it's great to hear that your delivery and installation went so smoothly, too. Your new kitchen looks lovely. That worktop is a beautiful choice! Anastasia

Posted 2 years ago

“A smooth transaction from start to finish, staff were very professional and helpful.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review, Ray - your new kitchen looks stunning! Anastasia

Posted 2 years ago

“Very happy with the service received from Wren. From start of service to completion everyone we dealt with was very helpful and professional. Any issues were dealt with promptly and efficiently. Delighted with the final result. Would thoroughly recommend.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review, Sharon. I'm delighted that your entire kitchen project has been such a positive experience, with highlights throughout - your new kitchen sounds beautiful! Anastasia

Posted 2 years ago

“We had a very positive experience with Wren. The design process was excellent and our designer was able to update our requirements easily. Everything was delivered in time. We had a couple of delays in the installation but Wren were helpful at chasing up contractors. We are very happy with the quality of units and appliances.”

Helpful Report

Posted 2 years ago

Thank you for leaving a lovely review, AM. It's a joy to read your wonderful feedback - I hope you're enjoying your beautiful new kitchen! Anastasia

Posted 2 years ago

“Excellent experience from the initial design to the delivery and installation.”

Helpful Report

Posted 2 years ago

Thank you for leaving a fantastic review, Amshaw. Your kitchen looks beautiful - that worktop is stunning! Anastasia

Posted 2 years ago

“Excellent service from design to fitting.Very professional.Very patient.Over the moon with our kitchen”

Helpful Report

Posted 2 years ago

Thank you for leaving a wonderful review, Malley! Anastasia

Posted 2 years ago

“Our kitchen is just finished - and we are very pleased with it. The design and choice of units and doors was second to none. And the quality is excellent. We would strongly recommend a visit to a local Wren showroom ( that's an experience in itself!).”

Helpful Report

Posted 2 years ago

Thank you for leaving a wonderful review, Merry. I'm so pleased you had such a fantastic showroom visit, and it's great to hear your appreciation for the quality of our products - I hope you're enjoying your beautiful new kitchen! Anastasia

Posted 2 years ago

“Fantastic from start to finish. Designer was fantastic, delivery team were great and any problems were sorted out over the phone straight away. The app is a great feature to order any missing nuts and bolts without waiting in a phone queue for ages too!”

Helpful Report

Posted 2 years ago

Thank you for those 5 stars, Gavin. I'm so pleased that your entire kitchen project has been an enjoyable experience, with any replacements easily ordered. I hope you're enjoying your lovely new kitchen! Anastasia

Posted 2 years ago

“I ordered Wren Kitchen few months ago.I can say it is the best Kitchen company with very good quality furniture.Thank you so much!!!”

Helpful Report

Posted 2 years ago

Thank you for the brilliant review, Pietr. Your kitchen looks absolutely stunning - thank you for sharing such wonderful feedback with us! Anastasia

Posted 2 years ago

“Our kitchen is more than we expected quality product excellent service from start to finish and customer service was excellent too regarding a part replacement thank you so much we love it.”

Helpful Report

Posted 2 years ago

Thank you for those 5 stars, D. It's a joy to read your fantastic feedback - your new kitchen sounds beautiful! Anastasia

Posted 2 years ago

“The quality is excellent value and great customer service.”

Helpful Report

Posted 2 years ago

Thank you for leaving a fantastic review, Richard! Anastasia

Posted 2 years ago

“Great service from start to finish, including after care. No pushy sellers and instead a consultation where they asked us questions around how we’d use the kitchen which aided the design.”

Helpful Report

Posted 2 years ago

Thank you for leaving a wonderful review, Jack - your fantastic feedback is so appreciated, and it's particularly lovely to hear about your positive design experience! Anastasia

Posted 2 years ago

Wren Kitchens is rated 4.6 based on 3,775 reviews