Wren Kitchens Reviews

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

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Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received excellent customer service from Wren from beginning to end, plus the cost of our new kitchen was very competitive. Everything was delivered correctly as the time promised and the quality was excellent. No complaints at all, would happily recommend Wren to family and friends.”

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Posted 7 years ago

“Great experience starting in the showroom,delivery and although I used my own fitters the kitchen looks fantastic.Minor problems with a damaged unit but Wren sorted it and replaced the unit no problem.Would recommend to anyone”

Helpful Report

Posted 7 years ago

“From the second we walked into the showroom we were given a first class service, tailoring the Wren products to match our requirements. The salesperson was very professional and soon was able to build up our 3D image of what our new kitchen would look like. We were delighted and placed the order. We knew exactly what day it was being delivered and were kept informed via text messages. On the day of delivery text messages kept us informed of more accurate times. When the lorry arrived the delivery men put each part of the kitchen exactly where we had planned it to go, thus saving us time in moving boxes around. Everything was fully assembled, there was no damage, except for a tiny dent in one corner, this didn’t matter as luckily it would not be seen. Everything was delivered as per order, nothing missing. We would use Wren again not only because of the good service and competitive pricing, but also because we were able to purchase all the appliances as well also at competitive prices thus saving additional time hunting around other stores. Alan alan.ward54@icloud.com”

Helpful Report

Posted 7 years ago

“Amy Order no: 28490278 Had a great experience with Wren Kitchens. They listened to our needs and provided a great service. We are delighted with the finished product.”

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Posted 7 years ago

“Thrilled with everything. The customer service, the quality of the products and our new kitchen. Highly recommend.”

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Posted 7 years ago

“Kitchen has been in about a year best kitchen we have ever brought custmore service from wren is 5* cant find any faults with them”

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Posted 7 years ago

“fantastic service from start to finish, totally in awe of my new kitchen”

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Posted 7 years ago

“Very happy from the first visit, Dal was always very helpful and got the design just as we wanted it, dilvery was good were keepted upto date on the day and time. We are so PLEASED with the kitchen”

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Posted 7 years ago

“Great service love my kitchen”

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Posted 7 years ago

“Fab service, also excellent after sales”

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Posted 7 years ago

“I love my new units - moved into a new home and the first job was the kitchen. Couldn’t of asked for a better product, 2 years on and still happy 😆”

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Posted 7 years ago

“Buying a kitchen a big investment but the guys are wren kitchen helped me every step of the way , from explaining to me what is possible in terms of design in the space u had to fast process for my items . No trouble at all. Lee . stevenage”

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Posted 7 years ago

“Great experience. I was given exclusive customer service from wren kitchens, was given free cooler bags and free mugs as well. Everything went smooth from the initial design and the amount of units and placement of units. Manage to get a great deal within my allocated budget and kitchen looks beautiful. Everyone that has seen the kitchen has been impressed and have given great feedback from the workers to my freinds and family. Delivery came on the exact date and time that was allocated and the drivers were very freindly. Buy now pay 12 months later was a great option. Ibrahim surti Order no-27602894”

Helpful Report

Posted 7 years ago

“Fantastic Service from wren from sales and delivery as well as aftercare. Great kitchen”

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Posted 7 years ago

“Very good all round service and quality Kitchens at competitive prices.”

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Posted 7 years ago

“Very happy at the service and product we received from Wren. The whole experience from start to finish was stress free and a pleasure!”

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Posted 7 years ago

“Very happy with the kitchen. But a bit disappointed as we are still waiting for the hood for the hob. It’s been couple of weeks since we had the delivery, but no sign of hood yet. Otherwise it’s really really good kitchen. Just can’t wait to start using it.”

Helpful Report

Posted 7 years ago

“Great service love my new kitchen would have got 5 stars if delivery wasn't delayed a little”

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Posted 7 years ago

“Every time someone new comes round they all comment how nice the kitchen looks”

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Posted 7 years ago

“I was very pleased with my wren kitchen, it all went to plan with very few hiccups. \I was expecting to meet some problems with quite a large kitchen , lots of packages etc but was pleasantly surprised. The only one issue was no one explained about positioning of electrics ie for extractor, appliances and a light up shelf which meant we had to have an electrician at short notice to do work at same time as units were going in which caused a bit of a problem, so it would be good if this was brought to customers attention at planning. Other than than everything ran smoothly , very pleased with Stephen who patiently helped me change things around until it was just right. Also the few times I rang customer service for help I was dealt with quickly and efficiently. After experiencing having a new kitchen quite a few times now I know its not always plain sailing , but having used wren for the first time I would have no hesitation in recommending.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews