Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,773 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking straight from day one. Plan was wrong and a base unit petruded over our back door meaning if was fitted then won’t be able to open and close. This was even highlighted in red flagging it up but because it had been signed they said have pay £416 more for a smaller unit. Things came damaged faulty, hung wrong way and rubbish quality. The service line are just as bad and do anything other than help. How this company is still operating is beyond me and hope it goes bump!”

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Posted 7 years ago

“My kitchen is fabulous! Excellent service from start to finish and excellent value for money. Would not hesitate to recommend Wren kitchens.”

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Posted 7 years ago

“Easy painless process from start to finish,from kitchen designer, surveyor then delivery. Kept informed at all stages and final product was top quality.”

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Posted 7 years ago

“Prompt delivery good customer service and well built components also an excellent installation service”

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Posted 7 years ago

“All the staff from the girls on the showroom floor to the men who delivered our kitchen the planners etc were so helpful and pleasant would definitely recommend them”

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Posted 7 years ago

“I absolutely love my new kitchen by Wren. From the design, installation and customer care I cannot fault this company and wish I had made the decision to get it fitted sooner especially as it only took a day to fit! Unbelievable! I had been to 2 other companies prior to Wren and chose this company as the kitchen designer was fantastic in his design plan ( more so than the other companies I had been to )and the cost was very competitive.”

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Posted 7 years ago

“Fantastic service from start to finish, from the measure, advice, design, delivery, pricemark - all faultless. Our independent fitter loved it too, easy to install and looks great.”

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Posted 7 years ago

“Superb customer service from Chris and the team at Wren Reading branch. Chris went out of his way to accommodate every one of our exact requests. We took about a year to design our dream kitchen (which looks amazing) and we were super fussy, Chris didn't try to talk us out of any of our choices. We sourced our handles, taps, range cooker and worktops from other suppliers as Wren didn't do the exact ones we wanted but this was no problem for Chris and we felt in great hands. Our units and appliances from Wren are fantastic. Our kitchen fitters even said the quality is much better tan Howdens who we also considered. All in all we are really happy with the finished kitchen, quality and service from Wren. There was a couple of tiny problems which is to be expected with a large order and Wren head office customer service sorted out delivery for our couple of bits of plinth straight away. 5 star all the way.”

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Posted 7 years ago

“Wren’s designs are very different offering you originality. Their Customer Service is excellent, issues are sorted without fuss. Everyone one you deal with is so helpful right down to the delivery driver.”

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Posted 7 years ago

“The service was fantastic from start to finish , our designer was excellent, nothing was too much trouble,the result being an amazing kitchen of my dreams.”

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Posted 7 years ago

“I am now the owner of my dream kitchen. I was so impressed with Wren from Design to delivery and the snagging everything ran smoothly. I am happy to recommend without any reservations or hesitation”

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Posted 7 years ago

“I love my kitchen from Wren, from choosing the design and talking to the designers at the superb showroom to the ease at which it was ordered and delivered. Customer service was excellent and the product quality far surpasses that of other providers and is very competitive, could not recommend highly enough.”

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Posted 7 years ago

“Excellent service in store, used my own fitters, kitchen looks amazing, the quality is exceptional. All our family and friends love it and said it looks like an expensive showroom kitchen. The only issue we had was with the after sales customer service, we had a faulty cooker hood and it took over 6 weeks to resolve, they couldn’t replace for a further month so they refunded instead and we replaced it from AO. But overall I’d recommend Wren and Laura from the Lincoln store was excellent.”

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Posted 7 years ago

“Thrilled with quality and price , happy to commend process from start to finish. Value for money .”

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Posted 7 years ago

“Looks good and really good quality”

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Posted 7 years ago

“They listened to everything I wanted and I now have my dream kitchen. Excellent customer service and very friendly staff. I can not recommend them highly enough.”

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Posted 7 years ago

“We are loving our new Wren kitchen. All our friends and family have admired it and we have enjoyed showing all them the great features.”

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Posted 7 years ago

“Very happy with my kitchen. Did have a couple of problems but they quickly sorted them out and I was satisfied with the outcome. Great delivery service. Was kept informed all the way until they were delivered.”

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Posted 7 years ago

“Knowledgeable salesmen Barry , great quality kitchens quick delivery and on time by two super drivers could not ask for anymore thankfully we didn't go with Howdens”

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Posted 7 years ago

“What can I say Wren are by far the best retail kitchen company. I looked at the other high street kitchen companies but Wren where the best quality and price on the market.I brought my kitchen from the Hayes branch and Tevin the sales man could not do enough to help us. Not the usual pushy sales he understood what i wanted and delivered it. Thanks again Wren for an amazing kitchen”

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Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,773 reviews