Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“They transformed a dull kitchen into a beautiful useable space”

Helpful Report

Posted 8 years ago

“We only had one small issue after the kitchen was fitted and it was dealt with immediately to our satisfaction. We have been very pleased with our new kitchen. Cheaper kitchens are available but Wren Kitchens are quality units , installed by an excellent team of fitters.”

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Posted 8 years ago

“Our new kitchen looks fabulous. So pleased with Wren from start to finish - the product, the service, the communication.”

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Posted 8 years ago

“Perfect kitchen experience from beginning to end”

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Posted 8 years ago

“Very quick and reasonable reliable customer service calls take seriously and action on it quickly and efficiently great service.”

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Posted 8 years ago

“Excellent service and a beautiful fitted kitchen- who could ask for more!”

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Posted 8 years ago

“Absolutely appalling experience with Wren. The “premium” infinity plus cupboard doors and drawer fronts all turned up scratched and damaged. The delivery team dropped and smashed the fridge freezer housing unit and fridge freezer. The Wren approved installation team (Adams & Associates) damaged units and laid the kitchen floor tiles wonky. A catalog of issues from start to finish and seemingly endless list of issues still to be resolved, were informed it would take 2 weeks to install, now in month 5. AVOID!!”

Helpful Report

Posted 8 years ago

“Beautiful kitchen, great service and flexible”

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Posted 8 years ago

“Our kitchen designer was happy to make as many amendments as we wanted to achieve our dream kitchen Thank you Wren”

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Posted 8 years ago

“We absolutely love our kitchen. Wren transformed a very small kitchen in to a fully functional and stylish room. even managed to fit a wine cooler into the design. Excellent service from start to finish.”

Helpful Report

Posted 8 years ago

“I am so very happy with my kitchen. It makes i life easier, now everything is in the right place. No more walking around the kitchen everything is to hand. My neighbor has taken pictures, as they want the same kitchen. Thank you wren Christine Clark”

Helpful Report

Posted 8 years ago

“Yet again, so impressed. We let Wren know we'd had a major problem with our own builder and they just stepped in and helped us in any way that they could. Thanks again!”

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Posted 8 years ago

“Absolutely shocking straight from day one. Plan was wrong and a base unit petruded over our back door meaning if was fitted then won’t be able to open and close. This was even highlighted in red flagging it up but because it had been signed they said have pay £416 more for a smaller unit. Things came damaged faulty, hung wrong way and rubbish quality. The service line are just as bad and do anything other than help. How this company is still operating is beyond me and hope it goes bump!”

Helpful Report

Posted 8 years ago

“My kitchen is fabulous! Excellent service from start to finish and excellent value for money. Would not hesitate to recommend Wren kitchens.”

Helpful Report

Posted 8 years ago

“Easy painless process from start to finish,from kitchen designer, surveyor then delivery. Kept informed at all stages and final product was top quality.”

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Posted 8 years ago

“Prompt delivery good customer service and well built components also an excellent installation service”

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Posted 8 years ago

“All the staff from the girls on the showroom floor to the men who delivered our kitchen the planners etc were so helpful and pleasant would definitely recommend them”

Helpful Report

Posted 8 years ago

“I absolutely love my new kitchen by Wren. From the design, installation and customer care I cannot fault this company and wish I had made the decision to get it fitted sooner especially as it only took a day to fit! Unbelievable! I had been to 2 other companies prior to Wren and chose this company as the kitchen designer was fantastic in his design plan ( more so than the other companies I had been to )and the cost was very competitive.”

Helpful Report

Posted 8 years ago

“Fantastic service from start to finish, from the measure, advice, design, delivery, pricemark - all faultless. Our independent fitter loved it too, easy to install and looks great.”

Helpful Report

Posted 8 years ago

“Superb customer service from Chris and the team at Wren Reading branch. Chris went out of his way to accommodate every one of our exact requests. We took about a year to design our dream kitchen (which looks amazing) and we were super fussy, Chris didn't try to talk us out of any of our choices. We sourced our handles, taps, range cooker and worktops from other suppliers as Wren didn't do the exact ones we wanted but this was no problem for Chris and we felt in great hands. Our units and appliances from Wren are fantastic. Our kitchen fitters even said the quality is much better tan Howdens who we also considered. All in all we are really happy with the finished kitchen, quality and service from Wren. There was a couple of tiny problems which is to be expected with a large order and Wren head office customer service sorted out delivery for our couple of bits of plinth straight away. 5 star all the way.”

Helpful Report

Posted 8 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews