Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,770 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

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“We received an excellent service from Wren!”

Helpful Report

Posted 6 years ago

“I have found the quality of Wren Kitchens to be very good. The cabinets and drawers are really strong and durable and really good looking. My kitchen fitter even commented on the quality of them.”

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Posted 6 years ago

“We ordered a shaker style kitchen from Wren and a number of appliances. All the appliances we included in the order were price matched or better. They were able to deliver the kitchen quickly which was a pleasant surprise as we thought it would take 4-6 weeks. All faults we reported were dealt with really quickly, with no extra charges so we were very happy with the service we received from Customer Care. The only thing worth mentioning is the communication with the actual branch we ordered at could have been a bit better. I felt I had to keep chasing for a couple of changes to be made but this is minor so in all, I would recommend ordering from Wren.”

Helpful Report

Posted 6 years ago

“From start to finish, Wren Kitchens helped us get the development of our new kitchen sorted and even showed us how it'd look via a VR headset which was amazing. So happy with everything Wren helped us achieve. However, from my last review, no one from customer service has called me, as promised, to discuss the worktop issue of scratches”

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Posted 6 years ago

“What can I say! Wren have helped us through the whole process from design and consultation to fitting, they had a wonderful kitchen fitter who also helped us find a tiler and plasterer both of whom have done an amazing job which has finished the kitchen off perfectly. I wouldn't hesitate to recommend Wren to family and friends”

Helpful Report

Posted 6 years ago

“The whole process has been excellent from the design stage onwards. Communication has been very good. Deliveries have been on time. A damaged item was replaced immediately and some extras we had forgotten were also dispatched very quickly indeed. The quality of the kitchen is very good and overall I would have no hesitation in recommending the company.”

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Posted 6 years ago

“fantastic experience from start to finish”

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Posted 6 years ago

“I was looking for a kitchen and decided to go with wren as they had displays to die for, in their Doncaster store. After getting measured up I sat down with a member of staff who designed our dream kitchen and designed it perfectly. The whole process from start to finish went like an absolute dream. So glad we went with wren and I would advise anyone to do the same. 10/10”

Helpful Report

Posted 6 years ago

“I bought my kitchen in June, the customer service throughout has been excellent. Recently I noticed a few chips on one of the units, I called them up and received new doors two days later.”

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Posted 6 years ago

“Great service and quality kitchen”

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Posted 6 years ago

“From start to finish my experience with Wren was a pleasant one. I had heard mixed reviews but ultimately the standard of service was top notch. Everything was made easy in terms of accommodating what we were looking for within our budget. The standard of kitchen is great and was delivered as and when expected.”

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Posted 6 years ago

“Quality kitchen and quality service”

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Posted 6 years ago

“Efficient delivery, staff at Wrens (Merry Hill Branch) were very professional and helpful. Would use again!”

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Posted 6 years ago

“The team at Wren were great through the entire process. The kitchen options were fantastic and the installation team were marvelous”

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Posted 6 years ago

“Really pleased with experience so far. Fast and professional.”

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Posted 6 years ago

“I love the fact that you can see all the kitchens all set up in the showroom to give you an idea of how they will look in your home. My designer was fantastic and the delivery was fast and accurate. Couldn’t fault them. Kitchen has yet to be fitted so can’t comment on how good it looks.”

Helpful Report

Posted 6 years ago

“The show room was perfect. Had a little problem with head office after which was sorted very quickly. The kitchen look fantastic a lot of complements on it. Had a crack in the door stop to head office and they got another one sent out straight away.”

Helpful Report

Posted 6 years ago

“Really pleased with the service I received and the quality of my kitchen. I used my own fitters, and it was a smooth process. Everyone comments on my kitchen!”

Helpful Report

Posted 6 years ago

“Excellent service from Wren. Great communication from the word go. Would recommend a Wren kitchen to anyone.”

Helpful Report

Posted 6 years ago

“Designer was great and managed to fit everything into my small kitchen. Great price offered and got a delivery date earlier than expected. Would, and have, recommended Kren to friends.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,770 reviews