Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,773 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love my new kitchen and the service I received from Wren was superb everything ran to plan. Quality is acceptional”

Helpful Report

Posted 7 years ago

“Good price for a new kitchen! When we visited the showroom we were impressed by the choice and range that were on offer. We decided to allow the showroom assistant to design a new kitchen for us and it was so easy. The units are delivered fully assembled, so for someone who knows what they are doing would find it very easy to fit; but we decided to allow their fitters to do the job for us. What a fantastic job they made of it: we were very impressed, and very satisfied with our new 'posh- looking' kitchen. So pleased we chose to go to Wren.”

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Posted 7 years ago

“From the initial appointment to the final delivery it was total professionalism all the way. The staff were extremely helpful and they guided me through every step giving helpful advice and guidance. Quite simply they left no stone unturned and kept me informed every step of the way. The final delivery was timed to perfection and emails, texts and phone calls kept me informed all the way. Absolutely delighted with Wren and would thoroughly recommend them without hesitation!”

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Posted 7 years ago

“Brilliant service nothing too much trouble and kitchen beautiful”

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Posted 7 years ago

“My kitchen is absolutely amazing ! Very modern and very high quality ! I would recomend WREN to anyone .”

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Posted 7 years ago

“Everything was so easy and I love being in my new kitchen”

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Posted 7 years ago

“Wren Kitchens fitted our kitchen two months ago and to date we are still happy. We are fully guaranteed and were told any problems phone immediately and Wren will sort and rectify ASAP. A first class company from the start. Thanks Mr & Mrs J Lunn”

Helpful Report

Posted 7 years ago

“We ordered our kitchen from wren. And are over the moon! They kept us informed from start to finish. I would defo recommend popping into a showroom. Even the showrooms are impressive. And you can mix and match all products, which i loved.”

Helpful Report

Posted 7 years ago

“Great knowledge of all there products, well designed, excellent value for money and first class service. I love my new kitchen from Wren.”

Helpful Report

Posted 7 years ago

“I am just a DIY guy and I found when fitting the kitchen it was the correct dimensions easy to fit and absolutely marvelous. I maid a professional job of fitting it I had a quartz top fitted and it looks a million dollars beautiful. The units are solid and you have everything you need to fit them .”

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Posted 7 years ago

“Great service. Good communication through whole process. Very sturdy cabinets and a huge selection.”

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Posted 7 years ago

“Fabulous customer service and our fitters were I pressed with the design and quality”

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Posted 7 years ago

“Easy to select and design. Reasonable price and expert fitting. Fantastic”

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Posted 7 years ago

“Well designed, no fuss, everything went according to plan. It's been in 3 months and everything is good. We would definitely recommend Wren.”

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Posted 7 years ago

“First class customer service first class product very reasonable”

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Posted 7 years ago

“Excellent company. 1st class service from start to finish.”

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Posted 7 years ago

“From the design phase to the end of fitting, Wren communicated with us very effectively. The designer Tim Hurn was helpful and empathic. Manufacture and delivery were efficient. Our fitter Darcy Wilkins was excellent. Replacing the kitchen was a simple and stress free event with Wren.”

Helpful Report

Posted 7 years ago

“I had read some of the reviews about Wren but even though some were negative we decided that they had the kitchen we liked. I have to say I am glad I ignored the reviews and chose Wren. The design process was stress free,our designer was very helpful and offered advice. The delivery was faultless, theya rrived on time and kept me up to date with the arrival time, and they were very good at re-arranging my garage so it all fitted in. Our fitter was excellent, very fast and excellent craftmanship, he offered some useful advice as the build went along. We had a slight issue with our drawer fronts being scratch when theya rrived, but our fitter called it in, new ones were ordered which came very quickly and our fitter came back out straight away and swapped them over. Over all we have a lovely kitchen and thoroughly reccomend Wren.”

Helpful Report

Posted 7 years ago

“Kitchen very poor quality. Have to deal with customer services over the phone, which is frustrating. Took a month of phone calls/emails to get someone to assess my kitchen. All frontals need replaced in a brand new kitchen! I'm going since Feb 2017, not resolved yet. Wren still selling the kitchen range I have despite manufacturing defects. 25 year guarantee, can't even arrive chip free. Safe yourself the stress and avoid Wren.”

Helpful Report

Posted 7 years ago

“This company ate a disgrace. They put me in a situation I never thought I would be using a retail store. They measured my kitchen wrong causing me to be without ankle tchen for 3 months and over xmas. I have had to rider several different parts in between then to try and rectify their unprofessional and incompetency of the whole team. The Aylesford showroom are not qualified to call themselves kitchen designs and the head office have no respect for people who have had their xmas ruined because of WREN. You should be closed down....”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.7 based on 3,773 reviews