Aliexpress Reviews

1.5 Rating 2,551 Reviews
11 %
of reviewers recommend Aliexpress
1.5
Based on 2,551 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Aliexpress 1 star review on 25th April 2024
TERRAL AKINS
Aliexpress 1 star review on 25th April 2024
TERRAL AKINS
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 22nd April 2024
Dumb Girl Who Shouldn’t Have Ordered From Here!
Aliexpress 1 star review on 19th April 2024
Anonymous
378
Anonymous
Anonymous  // 01/01/2019
I have made many purchases on AliExpress and never been disappointed. Items are lovely and the seller’s always willing to accommodate. I fully recommend this company.
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Posted 4 years ago
Don't know how aliexpress got so many negative comments, For years I've been buying here and I got all my items working fine. Once I had dispute over one item and I got refund in 3 days. I would say if you are careful while buying it's safe just as Amazon or Ebay.
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Posted 4 years ago
I don’t know why people keep saying it a scam because I order so many items from this site and I always get my items for good price and quality. I even talk to the seller, telling them what I want or if I have a problem. It’s not a scam at all. You can even see Youtubers buy these items. If it was a scam why did they get their items?
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Posted 4 years ago
Good Super Good
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Posted 4 years ago
The customer service is excellent!! The prices can't be beat!! They are the best n the fasted I have delt with yet when it comes to delivery!! I would definitely recommend them your guaranteed customer satisfaction!!!🤗🤗🤗
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Posted 4 years ago
The experience was beautiful and they sale great Quality hair at a reasonable affordable prices I will definitely be buying again real so
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Posted 4 years ago
I've bought a lot of jewellery off this site and it came a little late but better late then never!!
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Posted 4 years ago
No problem ordered for years no trouble
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Posted 4 years ago
I got my swim pants and I'm so happy they came in on time perfect size great quality and they even included a complementary comb thank you I'll be back for more
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Posted 5 years ago
reason why i gave 5 star is because all the bad reviews that helped me not to buy from this company, alot of bad sellers, i will recommend gearbest so far vape tanks i got is what as described, and very happy with gearbest shipping times
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Posted 5 years ago
I brought a glueless lacefront Brazilian 16 inch 2" wig from a company called Rxy Hair and I love it .Only took few days to recieve.
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Posted 5 years ago
The product was really good. I bought one yesterday and it already arrived! It is in great condition!! Thanks🤠
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Posted 5 years ago
i have ordered thousands of resale items with no problems .
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Posted 5 years ago
I have ordered from Aliexpress many times. It's quite cheap and the items usually as described (I usually order from larger sellers). I have received every product I ordered. Delivery time is usually pretty long though, some products may be poor quality (but it depends on the product). Overall I had a positive experience.
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Posted 5 years ago
A lot of options available to choose in each item you want to buy. I recommend Ali Express!
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Posted 5 years ago
I’m a newborn photographer and Ali Express clothing props (hats, outfits, blankets, headbands, wraps and even the posing items) are every bit as good as Etsy some even better! They cost about 80% less then Etsy and the shipping is free! Etsy has outrageous shipping. It takes about the same time to receive the items, I’m very very impressed with Ali and I have order tons and always got everything I ordered and I am always happy!! Check it out, if you see something you like on other websites look it up on Ali and you will not be let down! I promise!!
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Posted 5 years ago
Most trust worthy i have recieved all the goods on time.
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Posted 5 years ago
I shop what ever I need in a good price and good quality , without stepping out of my home. Shop now is so amazing.
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Posted 5 years ago
I have been using aliexpress for years now ! I like it a lot . I dont buy their clothing since i know its not gonna be a same as picture but i buy everything else amd always happy with my purchase!
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Posted 5 years ago
I love Aliexpress! I’ve been shopping on this site for 10 years now. I’ve made HUNDREDS of purchases and this site is truly unbeatable in prices. Try to remember that you are always going to get what you pay for, and that’s the simple truth. If you pay $3.50 for pajamas with free shipping, they’re probably not going to be amazing quality, but they will look at least vaguely like the photo and won’t be total trash. Carefully read reviews. Do not EVER order anything without checking reviews and don’t make an order if the seller has no reviews. Reviews are your lifeline when ordering from China and they will tell you all you need to know. This site is generally very safe and is not a scam or rip off! In the ten years I’ve ordered from Aliexpress, I’ve made probably close to 500+ orders and I’ve had them not get delivered about 50 times. And of those 50 times, I can really only think of twice that I wasn’t able to get my money back. Just watch the purchase protection and if it’s running out but you haven’t received your item, contact the seller and ask them to extend the protection. If they won’t do so, open a dispute and Aliexpress will refund your money. Likewise, if you receive an item and it’s nothing like you expected quality-wise, open a dispute and Ali will refund your money. I wouldn’t recommend ordering clothing unless you’re small to medium US size. I order clothing all the time on Aliexpress now and it always fits well (given that I upsize - I am a US Medium & I order China L-XL), but when I was overweight, I truly couldn’t wear anything from Aliexpress. I was a US L-XL and nothing from Aliexpress was high enough quality to look good on me, but for smaller people it’s usually okay. If you’re on the chubby side, I’d recommend using Aliexpress only for jewelry, shoes, purses, makeup, etc. Shop smart and all will go well! Pay attention to size guides, as sometimes they’ll have shoe sizes in China size and you’d think it was European & order wrong size. And similarly, sometimes a seller’s sizing will actually be US-accurate so I can wear a small or medium, but other sellers have Chinese sizing so I have to get L or XL. So really pay attention to that. Additionally, keep in mind that shipping WILL take a long time. You’re getting an incredible bang for your buck, but one of the downsides unfortunately is that you’re going to wait anywhere from 2 weeks to 2 months to receive your items. Chinese shopping is for leisurely shopping, not for things that you need quickly. Also, stay away from electronics. I’ve had nothing but negative experiences with electronics the few times I’ve ordered them. Happy shopping, sorry for long review!
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Posted 5 years ago
Aliexpress is rated 1.5 based on 2,551 reviews