Aliexpress Reviews

1.5 Rating 2,551 Reviews
11 %
of reviewers recommend Aliexpress
1.5
Based on 2,551 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Aliexpress 1 star review on 25th April 2024
TERRAL AKINS
Aliexpress 1 star review on 25th April 2024
TERRAL AKINS
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 24th April 2024
Umar
Aliexpress 1 star review on 22nd April 2024
Dumb Girl Who Shouldn’t Have Ordered From Here!
Aliexpress 1 star review on 19th April 2024
Anonymous
378
Anonymous
Anonymous  // 01/01/2019
Aliexpress Customer care number 6291564728. Online shopping center call 6291564728.
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Posted 3 years ago
Aliexpress Customer care number 62.91.56.47.28. Online shopping for a new job Any tracking information call back 62.91.56.47.28. Aliexpress Customer care number 62.91.56.47.28. Online shopping for a new job Any tracking information call back 62.91.56.47.28.
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Posted 3 years ago
platinum member 244 orders, never had a real problem so far. 2 deliveries were 3 months late (I literally went on vacation twice before it arrived), one order was mistakenly sent to Mongolia two other items that weren't as described were partially refunded + resend a replacement for free. my way of tackling ali 1 ordering maximum of 22 eur at a time per seller 2 checking out for orders not above, depending how I confident I feel, 22-46 eur in case the order get 'lost' after payment, still never happened though 3 don't place multiple or compiled orders per day, but spread it over the week 4 always pay extra for shipping, even for cheaper items. At least you have a tracking code and the order arrives faster 5 choose as many items that can fit through the mail slot, mind you there are tons of items that can be posted while you aren't at home 6 never show anger, accept a partial refund for a wrong delivery. 7 read all the reviews, by that I mean check which delivery method most buyers chose. 99% of the time the complaints about no deliveries have chosen the cheap free slow shipping. 8 don't make a judgement on 5 star reviews, in general buyers leave 5 star rating because they finally received their items and never rate it afterwards. Read what they have to say instead. 9 accept that global post is slow, I am waiting for 2 items to arrive from the USA and it is currently taking that more than a month. 10 try to avoid things that can break or damage (easily) and things that can appear dead on arrival, mostly electronics again, I never had a problem so far
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Posted 4 years ago
great place to get Lepin, saves me lots of money
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Posted 4 years ago
It’s almost like all these people leaving reviews for long shipping times and slow response times have no idea that China is shut down because there’s a FREAKIN PANDEMIC GOING ON!
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Posted 4 years ago
People that are complaining are noobs. Aliexpress still is a perfect platform. Due to the Coronavirus outbreak packages have delays. And yes there are scammers on Aliexpress, thats why you should never buy from a seller with a rating of 96% or lower. Read the reviews. Do not complain because you dont understand the platform 😂
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Posted 4 years ago
cheap and cute
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Posted 4 years ago
Join WowApp and Get 5.17 % Cashback with Aliexpress Join Now : https://www.wowapp.com/w/mathew888
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Posted 4 years ago
Many great deals, needed two refunds both swift and polite. Very happy with all my purchases.
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Posted 4 years ago
Spent more than $2000 dollars on AliExpress No difficulties. Had to get to refunds at different times. Both fast and flawless.
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Posted 4 years ago
A big Bravo to all who work in aliexpress! They do great job!! I order a part at 6/12/2019,(they say delivery time 20-40 days),and at 24/12/2019 the package is in Greece!! Great communication,and quick delivered!! Also Bravo to ''banwinoto official store'' for the product!! If i like to order something again,i will choose aliexpress for sure!!!
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Posted 4 years ago
Just great
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Posted 4 years ago
I don't know what is the reason for so many negatives reviews. It's been years that I'm ordering stuff on ali express, and almost everything has been delivered, with enough protection for packaging. For unknown reason, some stuff have never arrived to my home, but i was able to ask refunds and receive them without problems. Wondering if one star are fake review ?
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Posted 4 years ago
I am amazed people are giving so many bad reviews about AliExpress. I have ordered more than 50 dresses from them and I absolutely love them. I always receive good comments when i wear them. I understand they do have size problem but you can communicate with seller before buying to get right size. Sellers are always helpful and they do help you to get the right size. Chinese sizes are different from other countries. They always mention in description please check your size before you order. This is my best website for shopping. I simply love it. I shop for my whole family from AliExpress. I have stopped shopping from stores since i start shopping from AliExpress.
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Posted 4 years ago
Sorry that my previous review was precipitated. Aliexpress is a serious site and many sellers work hard to fulfill their orders. Prices are excellent ! Just received my order,
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Posted 4 years ago
i ordered 5 items in Australia they came after one month but they are nice and matching with picture and description.
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Posted 4 years ago
Look ima be straight up, these are cheap websites. The same as Wish and any other website where you see the same products and photos for different prices. You gonna pay for something cheap your gonna get something cheap. I love this site because sometimes you do get what you want and it may not be in great condition, but that's where you got to be smart and look at the reviews of the things your going to buy and look at the photos. Make sure that other people got what they paid for before you buy it. Find a certain store that is legit. Other than that ofcourse there are gonna be some products you'll get that won't be what you expect. You got to be smart Holmes. Do your research that's why your here right?
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Posted 4 years ago
Loving Ali express. I have ordered many different things from glass crystals over baby clothes to eyelashes. Make sure to always read sellers reviews and you will have a great shipping experience.
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Posted 4 years ago
I was hesitant about using AliExpress. I love it. Ive had maybe 2 not received or broken items. And it was refunded immediately when I contacted the seller. Ive had great Communication with the sellers and their prices are amazing. You have to be smart though, people who complain about quality, seriously you want high end all the time then go to a store and pay more money.
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Posted 4 years ago
I ordered recently many items for bathroom reno like high end shower set, sink faucets, two different linear drains, switches, lights etc. Every item from different suppliers. All vendors were very helpful, friendly and communicative. All shipments came in shorter time that listed. Quality of products are very good and nothing was broken, gamage ir missing. I choose more expensive items from high rated suppliers, may be that's the trick
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Posted 4 years ago
Aliexpress is rated 1.5 based on 2,551 reviews