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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I ordered my product for collect ion in store, was advised when it was available and was there when I called to pick it up.
Helpful Report
Posted 7 years ago
Staff nice and friendly happy to help, Store clean and tidy plus some display items to view unlike other argos store in the area, Fastrack ordering worked well .
Helpful Report
Posted 7 years ago
Great ordered one day delivered the next, returns easy if neccesary and packaging very good
Helpful Report
Posted 7 years ago
Still not got my refund. Complained to the MD whose office have said it was a technical problem with the refund. Will now take another 5 days. so that will be over 3 weeks. It's like dealing with Del boy. The chap that has been dealing with me via e-mail gave me his phone number. GUESS WHAT, ALWAYS ENGAGED.... If you think that you may need to return goods, don't bother. This lot seem to be going the way of Woolworths and all that other bunch that have gone to the wall recently.
Helpful Report
Posted 7 years ago
it is the fact that people can see you as well makes a day
Helpful Report
Posted 7 years ago
They promise a refund between 5 to 7 working days. It doesn't arrive. I rang just now and spoke to Richard from seemingly somewhere near Liverpool. He said that I was condescending and when I asked to speak with his manager he said that he would see if he or she would take the call. I waited a minute or so on the phone then they cut me off.
Helpful Report
Posted 7 years ago
Promised refund is now 11 days outstanding.
Helpful Report
Posted 7 years ago
I have recently moved home and have had occasion on three recent occasions to by new housewares from Argos. Their site is easy to reserve goods and pay on collection they tell you immediately if the item. Is in stock if not an usually be collected within a couple of days. The staff are always on the ball always willing to help with items to your car and most helpful. They more than deserve 5 stars.
Helpful Report
Posted 7 years ago
excellent items
Helpful Report
Posted 7 years ago
I returned a brush cutter 9.4.18 and I'm still waiting for them to return my payment after 9 days. They're quick to accept my money but not so quick to return it. The customer service girls just keep saying that the refund has been processed, call again tomorrow if you don't get it. Very unhelpful.
Helpful Report
Posted 7 years ago
I brought a petface house scratcher back in November, and it has broken already. Haven’t even lasted a year, only has it for 5 months.
Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018 Argos 1 star review on 17th April 2018
Helpful Report
Posted 7 years ago
They sold products not fit for purpose. Despite independent proof they refused to refund on a technicality. Their products, management and customer services are not fit for purpose. I hope they go out of business to save future customers from their services
Helpful Report
Posted 7 years ago
Good price on Joie child car seat and instant availability. Would recommend.
Helpful Report
Posted 7 years ago
I bought A Vax from Argos, when I tried to use it, I couldn’t manage it as I have arthritis in my hand and it was just to heavy, when I tried to return it I was told because I had turned it on they would not accept it back SHAME ON YOU ARGOS, Disgusted now ex customer
Helpful Report
Posted 7 years ago
Ease of ordering from website..fast and friendly service from instore staff when picking up item
Helpful Report
Posted 7 years ago
Good product.
Helpful Report
Posted 7 years ago
Excellent service
Helpful Report
Posted 7 years ago
Great prices prompt free delivery
Helpful Report
Posted 7 years ago
I ordered Flat sheets instead of fitted Extremely efficient in sorting it out and changing my goods
Helpful Report
Posted 7 years ago
fast delivery no hassles they got my stock very fast for me
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews