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Argos Reviews

2.7 Rating 4,084 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,084 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
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Email:

info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Products delivered quickly. I has a couple of problems with the item I bought so rang up customer services and this was resolved very quickly and replacement parts sent out.
Helpful Report
Posted 8 years ago
Easy order and collection of items. Staff were pleasant and returning something I didn't want was easy.
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Posted 8 years ago
Argos is resourceful. I don't remember having a problem with them and they always provide adequate customer service regardless of the branch location.
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Posted 8 years ago
Bought a reading lamp, which is both attractive and effective, with a third off the price.
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Posted 8 years ago
You can not purchase items at the price you have to pay extra for home delivery
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Posted 8 years ago
I recently purchased a number of items from Argos a pop up gazebo, lay z spa paris and accessories totally over £500.00. My partner waited in most of the day for the delivery and nothing arrived, so she contacted Argos customer services to ask where the delivery was? She was told by the adviser that it had been cancelled, when she asked why the call handler simply hung up the phone. Understandably she was not happy about the situation and as I purchased the goods she asked me to pursue further. I emailed Argos for an update on what had happened and why we hadn't been notified of any changes? I was told that they had ran out of stock and that they tried to contact us but couldn't get through? I was bamboozled as to how we were able to arrange a delivery if the stock was not allocated to our order however I was offered £35.00 compensation for the inconvenience which I am still yet to receive! A date was agreed 2 weeks after the original which I was not too happy about however this was out of my control. When we finally received the items we were pleased with them and began to set them up however we found that the step was faulty and would not stay inflated and we are waiting for this to be returned for a refund. Also the material on the gazebo has started to tear, I know it was not the most expensive of items but considering we have only had it less than 4 weeks and only used it within the last 2 weeks would of expected it to last longer? And I am still waiting for a response from Argos about this issue. I have phoned, emailed and written in but I am struggling to resolve all of the issues with my order. This is why I now feel I need to take to social media to vent my frustrations at what has been a bad experience through poor communication and lack of customer service. I have been happy in the past with products I've purchased and the service I received however now I would think twice before shopping with Argos in the future.
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Posted 8 years ago
Their process of purchasing products is very satisfying....
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Posted 8 years ago
I purchased a water slide my great grandson loves it and him and his friends have a great time on it it is well worth the money paid
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Posted 8 years ago
Easy to use website. Easy to get stuff delivered the same day!
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Posted 8 years ago
Helpful assistant was able to extend the collection time when I knew I couldn't get back in the time allotted but needed the item on that day . Generally enjoy dealing with Argos . On an occasion when I felt the item purchased was not right , they refunded without quibble . You need to check carefully what you buy , as we have found some of the very cheap items are poor value and you would be better going for a more expensive version , but always possible to look to see if it suits .
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Posted 8 years ago
The fantastic range of items they stock and their prices are almost unbeatable. The delivery is good as you get text or emails 5hat keep you updated as to when you delivery will arrive
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Posted 8 years ago
Delivered when said no problem with site very pleased
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Posted 8 years ago
I have just bought a toaster from the Clearance area at a very low price and I can pick it up immediately with Fast Track which is very efficient.
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Posted 8 years ago
If I could I'll give 0 stars, I'm so angry, I was stuck at home all day with my children waiting for the delivery, and argos wich aparently uses ydel company didn't come, they didn't even let me know, as I said waiting all day, to find out online, that simply they were not going to come, rubbish shop, never happened that to any other shop very desappointed
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Posted 8 years ago
Straight forward procesz
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Posted 8 years ago
the customer sevice
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Posted 8 years ago
Website very easy to search, find and order what you want. A good choice of products. Most reasonable prices and good quality. Choose your own preferred delivery day and time which can usually be as early as the same or following day (or check the nearest local store which has the products in stock). When ordered online - prompt delivery. An all round good positive shopping experience.
Helpful Report
Posted 8 years ago
Reserved online, paid instore quickly and efficiently using the self service machines then stood for approximately 20 minutes with one member of staff who was messing on a computer and not getting any orders ready. He was then spliced by a woman who started to get things on the shelves before calling numbers. I watched her enter on the computer 4+ people were waiting but that was a lie as I counted at least 9 people waiting. I was not happy with their speed or professionalism. I thought it was meNt to be quick and efficient nowadays in Argos?!
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Posted 8 years ago
I love Argos. Always stocked well, quick delivery and/or collection from my local store and lots of purchase options and all at the same price as the internet. Have used Argos again and again and will continue to do so.
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Posted 8 years ago
For specialist furniture assembly or transport please follow link https://www.simpsonlogisticsservice.co.uk
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Posted 8 years ago
Argos is rated 2.7 based on 4,084 reviews