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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered and paid for a Reebok exercise bike from Argos, I was told 3 weeks delivery. The bike turned up on the date, ok so far. Assembled the bike, but did not work, was faulty. Telephoned Argos, I was told the bike was going to be picked up next day and replaced the same day. Desembled the bike and repacked. Driver turned up, no replacement bike, even though I received messages to say it would be delivered on the same day. Telephone Argos, I was told that they had no intention of replacing the faulty bike and that I have been refunded. Or I could reorder for a delivery of 3 weeks. They refused to give me any confirmation of a refund and were the most unhelpful that I have ever experienced. Argos surely cannot tell me this is the only bike of its kind in the UK. Worse than dreadful service, will never use or recommend Argos again. Would give 0 stars if possible. Mr T. Plimmer (Bucks)
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Posted 8 years ago
Argos were out of stock of the kettle I wanted. A staff member immediately suggested I could have a home delivery that evening of the item I required that was in stock from a different branch some 30 miles away. The item was delivered as arranged. I was very impressed.
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Posted 8 years ago
Great range of products
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Posted 8 years ago
Amazing service received goods the next day
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Posted 8 years ago
They were not able to locate the spare part needed for my appliance only 5 years old and CEO s office told me to search online myself but couldn't supply the part no!
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Posted 8 years ago
Not at all. Staff rude. They will not admit when they make an error.
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Posted 8 years ago
good quick service
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Posted 8 years ago
Plays tation 4 Pro
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Posted 8 years ago
I bought a fridge-freezer recently from the guiseley branch. The lady salesperson was excellent in dealing with the paperwork. The delivery arrangements were well organised and on time
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Posted 8 years ago
Purchased item and as soon as opened it was obvious that it had been repackaged and item itself was scuffed. Returned to store immediately and spoke to manager who told me to come back tomorrow as store closing and blamed her staff for not checking returned items . Not a good example of customer service . Will not be purchasing from Argos again.
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Posted 8 years ago
waitingtimeveryminimalstaffverynoleagable
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Posted 8 years ago
Happy to go ther
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Posted 8 years ago
They were helpful perlight and made me verry welcome
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Posted 8 years ago
I bought a 5 peice saucepan set , great value for money
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Posted 8 years ago
Very simple process for exchange purchase.
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Posted 8 years ago
Tried out the Argos Fast Track service for the first time at Norwich Longwater. It was so easy to by-pass long queues and the staff where extremely friendly and courteous. Well worth using this service.
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Posted 8 years ago
very friendly staff
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Posted 8 years ago
Very easy to use website, product was available to us straight away
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Posted 8 years ago
I BOUGHT BUNK BEDS AND MATRESS FROM THE LOCAL STORE. THE ONLY PROBLEM WAS WITH PARTS MISSING ON THE HELP LINE ONLY OPERATES MON TO FRI SO THAT WAS DISSAPOINTING
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Posted 8 years ago
Bought exercising equipment from Argos in Charlton. Very good qualit,y and sturdy. Service was very good as they assisted in my choice of equipment and did not have to wait long.
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Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews