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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Just awful. Don't trust the lead times and don't trust the live web chat operatives. Fridge freezer stated delivery in 7 working days, email confirmed this. Turns out its 9 working days and the stated lead time is 'only a guideline' (as if we're stupid for assuming otherwise). Still waiting on my refund. This is supposed to be straight away but according to one of their chat operatives you should allow up to 5 working days. Not sure how legal that is. I'm taking my custom to a local business instead.
Helpful Report
Posted 8 years ago
The new Romford store in Sainsbury's is very poor! Poorly trained staff doing nothing, waiting to be served whilst they chatted, no offer of a bag & when I asked for one the staff member stuck her hand out an said "5p". No please or any politness. The stand alone store in Romford was always superb and this store is a very poor substitute. I won't be returning
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Posted 8 years ago
Argos are by far the easiest and convenient way to shop. They have an amazing website, far check out and every service they use is great. My favourite store and I use them at least once a week
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Posted 8 years ago
delay customer service about goods
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Posted 8 years ago
Good range of products. Fast dispatch and delivery.
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Posted 8 years ago
Good skill they know how to attend to costumer
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Posted 8 years ago
Quick delivery and straight forward to order unlike some other companies.
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Posted 8 years ago
Great product, easy click and collect and good price
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Posted 8 years ago
Business as usual ! Cheerful, helpful staff ,efficient ...last minute gifts or long planned purchases usually mission accomplished.
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Posted 8 years ago
Always great service at the Eastleigh store. Nothing is too much trouble for the staff. Always a pleasure shopping there.
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Posted 8 years ago
good price, online reservation for same day or next day collection
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Posted 8 years ago
They had a range of rescue bots in stock on a fab offer 2 for £11. We couldn't resist the bargain as our lo loves the show and now has hours of fun with the toys too.
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Posted 8 years ago
Good value
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Posted 8 years ago
Not a good experience staff were miserable waited to be served waited for the item. Thought it would be quicker reserving online but no will look at other shops before i go back to argos
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Posted 8 years ago
Customer service informative helpful and quality goods arrived exactly when requested and kept up to speed by emails right up to ten mins of being delivered . No messing Great stuff
Helpful Report
Posted 8 years ago
We ordered three items. One turned up with a missing part. One was the wrong colour. We realised one had a missing part and called. They said all they could do was pick it up and replace it on two separate days, both with all day delivery slots. Once we realised the other item was missing we called again, pointing out two items of the three were wrong. They offered nothing else. We were insistent. They checked with the manager. All we got was a call back service for a call within 48 hours, and no compromise on the delivery slots. We had spent over £100 with them during a recent move. We stayed on the line for 30 mins trying to get a different decision. Eventually they hung up on us.
Helpful Report
Posted 8 years ago
Collected item from store next day. Good price.
Helpful Report
Posted 8 years ago
We ordered three items. One turned up with a missing part. One was the wrong colour. We realised one had a missing part and called. They said all they could do was pick it up and replace it on two separate days, both with all day delivery slots. Once we realised the other item was missing we called again, pointing out two items of the three were wrong. They offered nothing else. We were insistent. They checked with the manager. All we got was a call back service for a call within 48 hours, and no compromise on the delivery slots. We had spent over £100 with them during a recent move. We stayed on the line for 30 mins trying to get a different decision. Eventually they hung up on us.
Helpful Report
Posted 8 years ago
super fast delivery
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Posted 8 years ago
Gave me 6 months to pay for it
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews