Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I went to pick up some items I'd reserved online and one was (pleasingly) much bigger than anticipated. I was with the kids, from whom i had to hid said item which didn't look promkising as the bag i had bought with me just wasn't big enough. The counter staff were very helpful though and 'hid' it for me in two massive bags allowing me to get out of the shop without the children knowing what i was carrying!
Helpful Report
Posted 8 years ago
Bought my son a pilot costumeboys the quality is really good and he is absolutely thrilled with it. Getting it from store was easy and straight forward. I had reserved it online and then went to store to pick it up.
Helpful Report
Posted 8 years ago
I ordered a kettle using the Argos website on Friday 4 August and the site said it would be ready for me to collect at the Milton Keynes store on Monday 7 August. When I went to collect it, the kettle had not arrived and nobody could tell me where it was or when it would arrive. I have been in contact with Argos via Facebook and called the customer service centre to be told just the same and have the delivery window extended from 14 to 21 August. I cannot understand why getting hold of the kettle of my choice seems impossible for Argos. Needless to say I will not be shopping there again in a hurry.
Helpful Report
Posted 8 years ago
Ordered on line and was told it would be delivered next day. Order didn't go through properly and it took us to call them to find that out they had issues there end this is not the first time this has happened ither.
Helpful Report
Posted 8 years ago
My delivery was not on time,so Argos gave me £5 off my order
Helpful Report
Posted 8 years ago
Very quick in getting my order
Helpful Report
Posted 8 years ago
See above re the search function.
Helpful Report
Posted 8 years ago
I was able to order on line and collect the same day in Sainsbury's up until 10pm.
Helpful Report
Posted 8 years ago
I love that you can order it and get it the same day.
Helpful Report
Posted 8 years ago
Really long queues in store. Bought one of their own brand products and when I tried to assemble it at home it broke instantly. Was just attaching a bin lid and it was completely unusable. Terrible service and products. Only avoided a one because the website and prices are good
Helpful Report
Posted 8 years ago
Everything I was looking for was in stock. I didn't have to queue long and staff were very helpful and friendly.
Helpful Report
Posted 8 years ago
Ordered a product at 4pm and it arrived at 7:30pm the same day :)
Helpful Report
Posted 8 years ago
Fast service and great customer service
Helpful Report
Posted 8 years ago
I ordered an item that seemed available for the fast track delivery. They told me that my item would arrive between 2 and 6. At 6 i contacted their online service and re-booked me between 7 and 10. When i contacted them again they told me that my item was out of stock. Argos delivery system and customer service is a joke.
Helpful Report
Posted 8 years ago
had what i wanted at a very competitive price
Helpful Report
Posted 8 years ago
Good range of products
Helpful Report
Posted 8 years ago
good selection and reliable delivery
Helpful Report
Posted 8 years ago
Triple Check Reservation Price is same as what being charged when paying in Store!! I reserved a Brabantia Compact 4 Arm Rotary Airer and Cover for £67.00. I received an email from Argos on 22 July 2017 letting me know that my reservation was ready for collection at Billericay branch. My son went to collect the item on 22 July 2017 and was charged £74.99. At no time did Argos send any correspondence regarding the price change. Unfortunately, I didn't given my son the email but the text with the reservation number to pay and collect. On 25 July 2017, I emailed customer service at Argos as in all the years I have shopped at Argos this had never happened. The customer service Adviser, Rachel Arnott response was "Upon looking into your query, I can confirm that the price of the Brabantia Compact 4 Arm Rotary Airer and Cover is now £74.99. All of our prices are subject to change at any time, however I am sorry that his happened during your reservation time slot. Please accept our apologies for any convenience caused." On 29 July, I emailed Rachel Arnott letting her know that I was not happy with her response and wanted this matter escalated to management. On 29 July 2017, I received an email from Joyce Stones, Customer Service Team, asking that I attach the receipt for the Airer and she will "take a look at the information printed on the receipt....providing the goods were picked up within your time window we do honour the reservation price." On 2 August 2017, I emailed Joyce Stones attaching the receipt fro the Airer. On 3 August 2017, i received an email from Scott McKenna, Customer Service Team repeating the same information Rachel Arnott had sent. I can only assume that the customer services advisers do they not read correspondence forwarded by customers. Sorry about the rant - but just wanted customers to be aware of the price change when collecting items! As said I have shopped with Argos for years and this has never ever happened before. Edit
Helpful Report
Posted 8 years ago
I bought my item online and was able to collect at my local Sainsbury's which saved me over an hours travelling.
Helpful Report
Posted 8 years ago
very good
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews