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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Super fast collection with pay before really great service and very friendly
Helpful Report
Posted 8 years ago
Easy to order items online and click and collect very handy
Helpful Report
Posted 8 years ago
Had a problem with purchasing online through this site. The transaction was smooth and order went through, payment authorized. But then, I notice there is no order number. Turns out that although the website showed transaction to be successful, it did not pass through to the back end system and so my order was non-existent. The customer service was accomodating but then they were unable to confirm with me whether or not they charged my card which is a bit distressing.
Helpful Report
Posted 8 years ago
Happy to discuss availability of items and delivery slots. Also happy to take back faulty goods with no hassle
Helpful Report
Posted 8 years ago
Checked online for requirement and able to collect within the hour
Helpful Report
Posted 8 years ago
Was offered exchange for another item instead of same item I returned
Helpful Report
Posted 8 years ago
Double charged for an online order. Customer services wouldn't speak to me because they had wrong billing address even though I had right address on receipt. On line chat helped more than phone and acknowledged problem. Obviously their computer system needs looking at.
Helpful Report
Posted 8 years ago
Excellent customer service on the delivery front when road could not be accessed for home delivery. Went the extra miles to ensure item was delivered as agreed. I salute you and have sung your praised far and wide 😊😊
Helpful Report
Posted 8 years ago
Poor service and very slow
Helpful Report
Posted 8 years ago
Beware when buying stuff with gift vouchers from Argos. Things might go south if you need to return the item. Called their CS multiple times. Returned an item 3 weeks ago still trying to get my refund back. Their finance dept don't function.
Helpful Report
Posted 8 years ago
Bought a vacuum, dyson, fab item, used store card, easy to use, no interest, item fantastic, customer service excellent, thank you Argos
Helpful Report
Posted 8 years ago
It is really easy to shop on either Argos website or app. Delivery is usually fast and fees are reasonable compared to other furniture shops. Good quality products.
Helpful Report
Posted 8 years ago
Very poor customer service. I have been waiting for over a month for a refund on an on line order and still haven't got it. Its for £130. Argos are quick to take your money but not so quick to give it back
Helpful Report
Posted 8 years ago
I use this website regular as it's so easy to order and have items delivered. The beauty of argos is they delivered at a time that suits me including evening and weekend slots for a small delivery charge which is great value. Highly recommend argos for their efficient and reliable deliveries.
Helpful Report
Posted 8 years ago
By obtaining the goods I had ordered in a a very short time and was greeted by very pleasant staff.
Helpful Report
Posted 8 years ago
Had an issue with delivery, but Argos Customer Service resolved it to my satisfaction.
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Posted 8 years ago
Had issues with a delivery, but their Customer Service team resolved it to my satisfaction.
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Posted 8 years ago
Good product and fast delivery
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Posted 8 years ago
No hassle order from a store miles away and collected see day from a another store as needed the S8 urgently. Fabulous service. The cashier helped me search for the phone and reserve it.
Helpful Report
Posted 8 years ago
I purchased a tablet online and went to pick it up half an hour later from the shop. Excellent service, very quick.
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews