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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Value for money, ease or online purchase, delivery great.
Helpful Report
Posted 8 years ago
They insist on selling their toys in a way that makes it really hard for parents to buy from them . Eg for rescue bots they sell a product that can have up to 15 variations under the same code . There is no way to get the actual one that your kids want . Argos is purely the den of kids disappointment and they should either fix it to help customers or stop selling the stuff
Helpful Report
Posted 8 years ago
Very efficent
Helpful Report
Posted 8 years ago
Reserved on the built in tablet in the store, went to the counter, paid and walked away with it instantly.
Helpful Report
Posted 8 years ago
Reserved on the built in tablet in the store, went to the counter, paid and walked away with it instantly.
Helpful Report
Posted 8 years ago
Utter shocking service. Not once, but twice they got the same order wrong for a king size bed. When I pointed this out to their customer service team I was told " but you have a mattress you could sleep on that for five days" I could not believe when they returned they spoke to my neighbour and then said we cant stay any longer we have to go ... all from their van window
Helpful Report
Posted 8 years ago
Efficient payment service. The staff were friendly and helpful.
Helpful Report
Posted 8 years ago
The service
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Posted 8 years ago
Quick and internet based
Helpful Report
Posted 8 years ago
Argos are an utter disgrace order a table for store collection for 3days later got my txt it's time to collect your item went to store when the the item cam down from upstairs it was not looking very good well I was right the box was damaged and the table could be seen the tape along the box was also ripped and lokking like it had been replaced told the bloke that I wasn't taking it unless they checked the item for me he opened up the box and it was a bit of a mess inside it was like it had been slapped back to together in a rush there was only 3 screws in the bag when there should have been 4 the bag had been ripped open it was clearly a costumer return that they had try to sell to me at full price ( got a refund immediately) got home checked there website site for the same item it was saying sorry out of stock checked aging couple of hours later guess what there website is now saying order now collect immediately Argos is selling second hand returned goods at full price it also cost me money in bus fares not even an apology for the staff in store or nothing don't buy form Argos people
Helpful Report
Posted 8 years ago
There cheap
Helpful Report
Posted 8 years ago
I would urge anyone not to buy a large item like a washing machine from Argos. After price errors, orders cancelled , promised call backs and extremely poor customer service I would never recommend them to anyone. After 6 weeks of just trying to order a washing machine finally got it only for it to be delivered with a cracked drum. Resulting in my whole kitchen flooding. Argos would not help me at all and told me as its a Hoover machine (it was one day old) I had to ring the manufacturers ! Disgusting customer service and currently seeking legal advice.
Helpful Report
Posted 8 years ago
Ordered TV , wall bracket and 4 year cover. Over 700 pounds paid, email came back saying tv and bracket cancelled by them (no reason given) but the 120 pounds for the cover would go ahead! When i rang i spoke to a lovely manager i was told a blip in the system had caused this. Unfortunately the 700 pounds paid wont be repaid to me for 7 days. What has happened to Argos it used to be a great company
Helpful Report
Posted 8 years ago
Website is easy to use. Click and Collect is very fast. Prices are very competitive. Highly recommend.
Helpful Report
Posted 8 years ago
Easy to talk to staff always ready to help.
Helpful Report
Posted 8 years ago
Good friendly service
Helpful Report
Posted 8 years ago
They deliver the item ASAP
Helpful Report
Posted 8 years ago
I ordered a washing machine for my daughter on the basis that Argos was reliable – first error of judgement! It all went through ok at first, machine ordered, you contacted daughter to agree delivery day, but then it all goes wrong. Lorry appears on delivery day, but the warehouse had not put the machine on the lorry but had their address as a drop off. Daughter took a day off unpaid as she was desperate for the machine, but it was wasted. She had to wait a further week and work in trips to family to get the washing done, which wasn’t easy as none of us are just around the corner. Given the situation a machine should have been expressed put to them and fitted and not make them wait a further week. We were also told complaining was not worth it until the machine had been delivered, even though your third party supplier screwed up in the first instance and should be made to pay for their incompetence and also know the impact of their failings. When we did finally complain a couple of days ago you offered a derisory £15 for ALL the upset and inconvenience you caused. I can get more than that if my shopping is outside it’s agreed delivery slot! Not impressed at all and will think very seriously about using Argos in the future. The whole experience has left a very bad taste.
Helpful Report
Posted 8 years ago
By dealing with my order fast and letting me pick a time for delivery so I could make sure I'm in for it and also keeping me up to date by text
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Posted 8 years ago
Prompt delivery. Fantastic Service. Thanks Argos *****
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews