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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Very professional, extremely helpful and unbelievably fast!!! IF only everyone worked like Argos.
Helpful Report
Posted 7 years ago
I purchased a product from argos 3 weeks ago firstly they sent me the wrong item to start with and then when i had it collected for a refund all they have refunded was the £3.95 shipping fee but they kept the money for the actual item this is shocking for a business this big. As its shown as a partial refund on my account due to the £3.95 shipping fee been refunded i cant raise a claim via paypal and customer services at argos are a absolute joke they just keep telling me it been refunded however i have had no confirmation of this and still no refund 3 weeks later. The only details of a refund i have are for the shipping fee so 3 weeks later where the hell is my money Argos? Refunded erm no it isnt.....Will never purchase from these robbing morons again......say be to a regular customer fools... toodles...
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Posted 7 years ago
Courier kept in touch via txt message and delivery was prompt fantastic service.
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Posted 7 years ago
Where do you start with this shambles of a company? Purchased laptop, returned unopened, obviously unused with receipt. Denied a refund as a high value item.. Manager vanished behind back of store and ran off...thanks Whitechapel branch! Customer service said his discretion, try another branch. Actually, I believe it was racially motivated, as I'm non Muslim, but that cannot be proved. Don't bother with this company, shop online where they can't see what colour you are.
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Posted 7 years ago
The system took my money then kicked me out without confirming the order - I called customer service - they point-blank refused to put the order up manually and gave me two options: wait 3 days for a refund or 2 days for the order to go up again... What kind of madness is that? Apparently, the reorder team are so busy dealing with the fact that this fault on the website HAPPENS ALOT !!!! Be warned !!!!
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Posted 7 years ago
Very good service and will defo be using again
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Posted 7 years ago
All my item's were in stock and pleased with my purchases
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Posted 7 years ago
very good support and best price for office printer!
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Posted 7 years ago
Argos online chat is awful. Twice now I have been lied to by the person I spoke to regarding 2 separate missing/non delivery. Argos should be ashamed of the online chat service they offer!! Disgraceful a big company can deliver that kind of service.
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Posted 7 years ago
Customer service
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Posted 7 years ago
I purchased last Sunday a new freezer, a blender and a table. My delivery had to be split in two due to the large size of the freezer. I have been waiting all day to get a time slot from my order ( literally I have spent all Saturday at home waiting for my freezer) when I decided to call customer service the reply was that there was an issue and my order was not scheduled, my option would be or waiting next Wed, or in my case that Im working during the week, next 22nd of December, 20 DAYS AFTER MY PURCHASE. I spent in the last month over £700 in Argos, and the delivery service is just a joke. I did not received any solution or alternative, it was myself trying to get a solution , all I got was "Im sorry about that". Bravo
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Posted 7 years ago
The table lamp I purchased is just so perfect, exactly what I expected, super value for money especially where an added bulb of 18 watt was included to create a daylight effect when I turn it on! WOW
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Posted 7 years ago
I bought a 55" tv from argos via a friend as a birthday present for my partner in July. In October the tv got a crack down screen due to an accident. I bought insurance because of accidental damage 5 weeks we have been waiting for equinox to fix tv and nothing complaints department now saying we have to wait 1-5 working days for response from them then it will be another God knows how long before it gets fixed. The way I have been treated is more than disgusting why do you pay insurance when in all honesty it's useless your complaints department an absolute waste of time and effort your repairs department same
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Posted 7 years ago
Very eady search on website and good variety of items. Also happy to reserve but pay in store in case you change your mind
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Posted 7 years ago
No longer good value for money.
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Posted 7 years ago
Eleanor the manager was rude and unhelpful. A Friday evening in the Church street Croydon store and they only had one person on the tills. I waited for 15 minutes to be told I couldn’t use my love to shop vouchers as the total was under £10. I informed them that I didn’t need change and she refused service until I purchased batteries (which took it WELL over the £10) and would not offer any other alternatives. I complained that Brixton Argos has allowed this twice and she grunted. I also complained about the wait and lack of till staff, to which she grunted and did not offer explanation.
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Posted 7 years ago
In bath they sling parcels in the van at 5:30 every morning. The damage can be heard all around
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Posted 7 years ago
Absolute joke! Failure in all areas
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Posted 7 years ago
Tried ordering a bike for my daughter they took the money from my account and didnt place the order when i rang they said it was a ghost order whatever that means and my money would be refunded in 24-48 hours that was almost a week ago when i rang again several times they said it would be 2 working days then it was 3-5 working 3 weeks to christmas and i cant even go anywhere else until i get my money back absolute shocking service
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Posted 7 years ago
Fast and reliable delivery Keep you informed by text where your order is up to.
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Posted 7 years ago
Argos is rated 2.7 based on 4,075 reviews