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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
customers service over phone
Helpful Report
Posted 7 years ago
Ordered over the internet to collect at a branch to following day. Excellent
Helpful Report
Posted 7 years ago
Camera returned Christmas viewed a new one very helpful, purchased.
Helpful Report
Posted 7 years ago
Item I purchased was just what I was looking for as a xmas present for my son .
Helpful Report
Posted 7 years ago
They advised me which argos shop he'd the product that I wanted in
Helpful Report
Posted 7 years ago
Just bought a Philips Hue B22 colour lights starter kit for £169.99 and received a free Google Home worth £129.99. Brilliant
Helpful Report
Posted 7 years ago
They were really polite and had what i was looking for
Helpful Report
Posted 7 years ago
Reserved a sat nav online and recieved a text to say it would be available to collect in store from 4pm the next day, so the next day came and I went to pick it up at 5pm and the lady at the counter told me it wasn't available at the time and that they would send another text when it was, I showed her the text saying that it says it's available from 4pm that day to the next day and she said no that text means the order has been placed and it could be available between those times, which is just not what the text said, she said I'll recieve a text the next day saying it's ready to collect, the next day came and as I suspected I got no text at all! By messing it up it means I wasted a lot of time and my friends too as I thought I'd be able to pop in pay and collect it and be on our way again but not the case. Reserved the same sat nav at another argos much further away and able to collect it immediately no problems. I have no idea why the first reservation didn't work. Argos stock a large range, has an easy to navigate website and the quickness of my second reservation is why I've rated it 3 stars.
Helpful Report
Posted 7 years ago
ordered a sofa, it was a good quality sofa. had issues with delivery though and item had to be redelivered.
Helpful Report
Posted 7 years ago
Recently had to return items and was treated with respect and no quibbles
Helpful Report
Posted 7 years ago
Terrible after sales service when my oven developed a fault under warranty. Hours on the phone being passed from department to department with nobody willing to help. Still not fixed!
Helpful Report
Posted 7 years ago
Quick, easy and pleasant service. Very helpfull. Item exellent value for money.
Helpful Report
Posted 7 years ago
All the things wich I buy are nice , very good prices. Quick delivery. Will buy again from them.
Helpful Report
Posted 7 years ago
Excellent service and helpful staff.
Helpful Report
Posted 7 years ago
Failed to deliver and failed to refund
Helpful Report
Posted 7 years ago
I wouldn't even give them 1 star shocking customer service no help what so ever I bought a camera for my daughter's Christmas was supposed to pick it up on the 22nd of December many messages later asking when it would be ready for collection as my daughter was waiting on it but on the 9th they just cancelled my order without asking me
Helpful Report
Posted 7 years ago
Having ordered a product and paying online I arrived at the store to collect it only to be told that it was a damaged item with bits missing it was the only one they had in store and should not have been shown as in stock, they staff were very helpful and tried to locate another one locally but there were no others. Having check myself when I got home I found stock at other stores further away in other counties so I contacted Argos via the live chat asking if they could do a inter store transfer only to be told they can't, I feel let down and shocked that they can't do this. I have dealt with many national companies in similar stock situations and they have bent over backwards to try to help and transferred goods from other stores to keep their customer happy, I would have thought a big company like Argos could do the same but alas not. As a regular Argos customer I wonder if I will use them again, it seems that customer service is not that important
Helpful Report
Posted 7 years ago
great service and great price too.
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Posted 7 years ago
always got what you need
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Posted 7 years ago
Got my order to me quickly and made good conversation at the till/front desk
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,051 reviews