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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
The item I requires was out of stock but Argos were very quick to alert me by text and email when the item was available. Excellent service.
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Posted 7 years ago
the service i had from argos west quay southampton was very good.
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Posted 7 years ago
Exercise bike broken and engineer came out and said it could not be repaired and would be replaced. I received a voicemail from customer services asking me to call back to arrange the replacement which i did. They were rude and unhelpful and kept saying i shouldn't call them but should go to a shop and ask them to call an engineer to inspect the bike. After 3 calls and 2 hours customer services said they had organised a replacement bike that i had to pick up at a shop and the store manager knew all about this. Of course when i got to the shop the manager did not know anything about this. Moral of the story never ever shop at Argos
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Posted 7 years ago
Great service in store. Quick collection and great price of product as ever.
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Posted 7 years ago
I was able to place my order online and collect strait away
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Posted 7 years ago
Pricewise, the come number 1 cheapest. Excellent quality of products!
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Posted 7 years ago
Very happy
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Posted 7 years ago
WARNING - if you buy Argos Value bagged vacuum cleaner, after 1 year they happily discontinue the bags so you have to buy a new vacuum from their new range which has bespoke bags which you can't use on previous models. They do not offer an exchange/gift vouchers for their product that you can no longer use. Also the Customer Service numbers on the product for Spare Parts are dead phone lines. This may also apply to other Argos Value products - AVOID Argos's Value Products.
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Posted 7 years ago
So many times, many complaints. Fed up with the website as do not have the necessary information and it is confusing when you buy an item and sent it back as it charges you the same saying that’s is credited???constantly cut me off saying I have the wrong password and if I reset is unable to use the password that supposed to be wrong as it says could not use the same password wtf if it was wrong???? Do not have problems with any other websites. Very disappointed
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Posted 7 years ago
really helpful staff!
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Posted 7 years ago
Number of items available is great, diversity of products is amazing
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Posted 7 years ago
The delivery men were very helpful and curtious, My washing machine was delivered on the day I wanted it and its the best one I have had, its a Candy.
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Posted 7 years ago
Recently purchased a new kettle after my old one finally gave up, using the Argos website is super easy, super quick delivery, lovely product. Its so easy to compare products on their website. Am a lifelong customer.
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Posted 7 years ago
BOUGHT AN ACER LAPTOP AND THE DELIVERY WAS EXCEPTIONALLY FAST
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Posted 7 years ago
Bought kettle from them recently which was leaking,no quibble when phoned them I had replacement to my home in less than 24hours,and they took faulty one with them.
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Posted 7 years ago
Any item I order is available very quickly at my local store. If not in stock, received soon afterwards. Helpful staff.
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Posted 7 years ago
Same day delivery is great . Service is excellent. Love it
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Posted 7 years ago
Argos customer care non existent. Ordered a camera as Christmas present for granddaughter and it should have had a printer included. There was no printer with the order and no email on the website to contact Argos. Wrote to the address on the website on 20th December and received a reply some 2 weeks later. The letter stated that I should have received a printer and to advise how I wished to take delivery. Again no contact details so rang the customer sales team to explain situation and request help. They could not transfer my call due to a problem, refused to pass message to the person concerned and suggested I rang back. I rang the following day and was again refused any help other than that old lie someone will ring you back. Waited a day or so and no call so wrote again. A week later still no reply so wrote addressing letter to customer complaints. A few days later received a letter again requesting how I would like printer delivered but this time given a phone number. Rang the number and received a feeble apology and a promise to deliver the printer. It has now arrived following 3 phone calls , 3 letters and over 4 weeks after it should have arrived.
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Posted 7 years ago
I brought a tablet from Argos took it back 2 days later and was told they can't or rather won't change it because it was turned on I had to turn it on to see it I am disappointed that they are so rude to the public we pay there wages
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Posted 7 years ago
Because I could cut my lawn on the same day as delivery was same day
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Posted 7 years ago
Argos is rated 2.7 based on 4,066 reviews