Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered and selected a delivery slot for 22/04. Nothing arrived, when I log into my account it says ‘sit tight’. Money was taken and no product delivered. Been trying to live chat but never goes through. Was on hold 56mins and they picked up. Was told when my item was due to be put on the van there were none available on the shelf. Its now out of stock for delivery. If I hadn't called would they have kept my money? Now been given an option to collect it from 2 stores however had no confirmation of this as yet.
Helpful Report
Posted 5 years ago
I ordered online for click and collect but haven’t received confirmation email money already paid. In case want to return how to return without original email. Worst service ever came across. Can’t chat, or call them this firm only interested in your money. If you want peace of mind don’t buy from Argos
Helpful Report
Posted 5 years ago
Delivered a faulty product.Cannot get anyone to answer the phone,been waiting for nearly 2 hours now!! Will never buy from Argos again,and will close my account with them.Instead of laying off staff,get them to answer the bloody phone!!!!
Helpful Report
Posted 5 years ago
Same as all the other comments. Money has been taken!! I ordered on 11/04 for delivery 15/04 Nothing has arrived apart from my credit card statement!! Can’t get through via phone or live chat. Thank goodness they’ve taken away that awful music whilst we hang on for hours for no one to answer. I would have given no stars but I can’t post a comment!!!!
Helpful Report
Posted 5 years ago
Delivered damaged good and can't speak to anyone to get it sorted. I'm waiting now for nearly an hour and this is my third day trying to get through. Why don't they say they are not answering in stead of 'your call is held in a queue. We do value your custom and you will put through to our next available agent.............' Really fed up with this.
Helpful Report
Posted 5 years ago
Ordered on 9th apr for delivery on 15th not arrived says its in dispatch. Not happy
Helpful Report
Posted 5 years ago
Item missing from order no way of contacting to tell them disgusting service would never use them again huge cooperation and cant even be arsed to pick up the phone
Helpful Report
Posted 5 years ago
Ordered on the 17th and was supposed to come on the 19th between 7 and 11pm. It is now the 23rd and has still not arrived. When I track my order it says the driver is delivering it? But it's still not here?
Helpful Report
Posted 5 years ago
Even during these unprecedented times 5 stars for delivery from Argos today. Delivered on time as requested and driver following social distancing to the letter. Thank you Argos. Gave him a big "thumbs up"
Helpful Report
Posted 5 years ago
Ordered an iPhone £629... payment taken but didn’t get an order number as the website is useless. Colleague in the store said he had the same issue a few days ago. Just order again and you’ll get a refund for the first amount. Reordered as he suggested, same happened now over £1200 in Argos’s back pocket. No phone, can’t speak to anyone, can’t do anything in the stores. Shouldn’t be in business
Helpful Report
Posted 5 years ago
Bad Bad Bad! Please stay away from Argos.
Helpful Report
Posted 5 years ago
I paid for an item over 13 days ago, the order is still showing as processing, they have no email option, I have tried to call them and online chat and facebook messenger, they are not responding to any communications. I have no way to get my money back.
Helpful Report
Posted 5 years ago
no way of getting them to pick up phone for anything . the live chat will not work says busy and cuts out so you spend good cash on products that are a danger and no way of letting them know as they have no communications the site just says wait for the stores to open . meanwhile i may die before that happens and you have my cash so your happy Argos . DO NOT USE IF YOU WANT TO HAVE ANY-KIND OF CUSTOMER SERVICE. no live chat no phone connection to call centers bad unsafe products and delivery guys that do not keep to the 6 foot rule and have no mask of hand sanitize . not safe lost money and have a unsafe product i can use . thank you Argos you in no way value your customers .
Helpful Report
Posted 5 years ago
This crowd of cowboys will take your money, and send you a text to call them for delivery. On hold for over 1 hour now. I would cancel if I could get through, but this service is appalling. Why take our money if you can’t deliver. This is illegal in my view. Answer the bloody phones at least.
Helpful Report
Posted 5 years ago
Can't reach Argos to arrange delivery
Helpful Report
Posted 5 years ago
please stop blocking all my reviews and REPLY ON WHAT YOUR NOT HAPPY WITH THERE IS ONLY FIVE ITEMS. 1) lots of items missing (TRUE STATEMENT) 2) packed all items away and noticed 1 of 2 boxes did ask customers service before if there was another box... was told dont know. (TRUE STATEMENT) 3) second box arrived and still items missing. (TRUE STATEMENT) 4) no rope for swing, seats! and four poles There is more but just gave up.. (TRUE STATEMENT) A Not happy (TRUE STATEMENT)
Helpful Report
Posted 5 years ago
Ordered a bbq 7 nuts were missing rang up customer services they said they dont have the parts in stock. They then said call back in 3 days might have it in stock or wait until civid19 is over and they can sort it. I suggested that I swap it for another said they couldn't do that also suggested they take the parts out of another box they said they couldn't do that either. So stuck with a product that cant be made. Not happy!
Helpful Report
Posted 5 years ago
Ordered a 3 seater garden swing at 11.30 picked it up at local petrol station at 15.45 all on the same day!
Helpful Report
Posted 5 years ago
Never ever ordering from Argos home again!!!! Ordered a headboard and got a text that my delivery was booked and to ring to sort out my delivery.... I have been on the phone for OVER AN HOUR!!! This is redicilous...I get everything with Covid19 and I totally understand delays but the lack of customer service I recieved has been APPAULING ... never again ordering off this website. It’s been nearly a month now since I ordered the headboard
Helpful Report
Posted 5 years ago
They we’re supposed to deliver on 14th April 2020. I’m still waiting. I can’t get through by phone or chat, Twitter or Facebook. No delivery update from Argos or even an acknowledgement that there’s a problem. Oh and of course they’ve got my money. Such bad service I can’t believe they are busy as soon as they open the lines at 0800 but then again they probably are dealing with lots of complaints. I only want an update and an apology fir not advising me that they can’t or won’t be delivering.
Helpful Report
Posted 5 years ago
Argos is rated 2.7 based on 4,050 reviews