Login
Start Free Trial Are you a business? Click Here

Argos Reviews

2.7 Rating 4,084 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,084 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Argos Reviews
Visit Website

Email:

info@argos.co.uk

Write Your review

Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Faulty fridge freezer, fridgemaster contacted argos where I purchased, web chat only waiting to get on, 6 hours . Contacted fridgemaster, engineer came out, compresser gone, need replacement got a code eventually from them to be told argos will replace in 24/48 hours and days later still not resolved . Poor disgraceful service argos. Fridgemaster is no better. I wont be using argos again, no customer service here. In heat like this its unacceptable.
Helpful Report
Posted 6 years ago
Online customer srvice is a complete joke. Tells you that you have to wait for 26 mins, then someone answers you and disappears for another 26 minutes. One hour of my life wasted on ARGOS BAD service, who, incidentally, use the covid cop-out excuse every time. The service STINKS! Well, no more messing me about and using my life up, I will never use Argos in the future. Terrible, disgraceful way to treat people. Serves them right if they 'go to the wall.'
Helpful Report
Posted 6 years ago
Been trying to return an item for weeks and no customer service at all, wont be using them ever again
Helpful Report
Posted 6 years ago
Placed an order for click and collect for the next day, after I placed the order I got an email ang a text saying it will be five days later. Ok no problem I thought , 5 days later still no word , cant even get them on live chat. Last time I will ever buy from argos.
Helpful Report
Posted 6 years ago
CUSTOMER SERVICES COULD BE REDIRECTED TO AN EMPLOYEE AT HOME !!!!! disgraceful customer services i am trying to return a panasonic smart tv at a cost of £350 which isnt that smart as you cannot install apps so therefore pointless another tv which claims smart application just because it can connect via wifi ...anyway trying to return it from the 17th April !!!!! quick enough to take our money !!! but i cant get through to customer services ..and seriously this is a cop out because asda tescos etc are as in big a demand but if your online food order is not right at least they have manned customer services ...and how many bloody complaints can ther be Argos ???? wont ever use again disgrace and as many other reviews have written using covid as a cop out CUSTOMER SERVICES COULD BE REDIRECTED TO AN EMPLOYEE AT HOME !!!!!
Helpful Report
Posted 6 years ago
Damaged cooker, I found scratches dents and screws missing. Have been trying for three days to contact Argos no answer on the phone and no answer on live chat. Three days trying with no luck. Very disappointed
Helpful Report
Posted 6 years ago
Customer service? What customer service, it's none existent. I have been trying to contact them for the past 2 hrs. The live chat is a load of shambles. I have logged my details several timed only to thrown off or told they're too busy. I managed to speak to someone in the complaints team who seemed more eager to transfer the call to the retail section than log my complaint. She eventually puts me through only to be on hold for over 45 mins. This is appalling. Will never order from argos again!
Helpful Report
Posted 6 years ago
The worst, shortest, most unprofessional customer service I have ever experienced in my life, it’s been almost one month I have placed this order and paid 4 quids for delivery, but never received my product, so called live chat/phone call service never exist, was forced to call through premium number, has been charged nearly 80 quids for that, I am done with Argos. Thnx for nothing.
Helpful Report
Posted 6 years ago
Absolutely useless customer service live chat can't get through put my details in several times keeps saying. Do we know you? Try phoning there excuse covid 19 how in God's name does it affect live chat on line. Shameful
Helpful Report
Posted 6 years ago
Useless / non existent customer service. No chance of ever getting through on the phone or live chat and 0 responsibility during busy times to maintain standards. Good chance you will want to slip into that great dark abyss before you get any close to discussing a resolution. 0/10 would not recommend to a friend
Helpful Report
Posted 6 years ago
worst place to buy from during covid. ive been trying to call them for days to discuss an order for which there is no help online, they dont pick up. I try the live chat many many times a day, i just get and automated 'we are busy sorry', and ive tried to facebook message them too, nothing. Seems like they've just switched off their customer service and used covid as an excuse. terrible services!!!
Helpful Report
Posted 6 years ago
Awful to non existant customer service. Item never arrived. Considering small claims court.
Helpful Report
Posted 6 years ago
Item not delivered when stated. Can not get in touch to speak with anyone. Waited 45 mins on live chat to be told they did not know what happened to my order and to try and contact them again in 24-48 hours.
Argos 1 star review on 25th May 2020
Helpful Report
Posted 6 years ago
COVID19 = No customer service Just brought a fridge freezer which requires 2 people to handle. I live in a flat in a converted house on the first floor, which requires climbing up stairs to enter the flat. Upon delivery of my very large and very heavy item, I was told the delivery men were unable to take it upstairs due to COVID19. I gave space for social distancing to remain in place (even though there was no social distancing between the delivery men themselves). I didn't even need them to place it in my kitchen, just to get it up the stairs. But this was refused after several times of asking. So my fridge freezer was left at the base of my step in the entry to my flat, which meant I was unable to even close my flat door. Whilst I understand the need to protect staff this is a stupid policy that endangers people. I am 3 months pregnant and had to drag a heavy appliance upstairs and risk a miscarriage or back injury. If I had been an elderly or disabled person would the drivers had done the same?
Helpful Report
Posted 6 years ago
Really happy with the new hisense smart tv 55” we purchased yesterday and had delivered today. Excellent all round service, thankyou argos.
Helpful Report
Posted 6 years ago
Fast notifications, great price, great item and easy to collect
Helpful Report
Posted 6 years ago
Easy ordering and fast safe distancing delivery
Helpful Report
Posted 6 years ago
Been trying to order an item for click and collect, which you have to pay for online. When you reach the payment page the drop down options for the card expiry date is not working, so cannot finish the order. Cannot get through on phone, and chat is useless telling you theyre busy and try again another time tried contacting on messenger too but havent received a reply at all. ive given up now on trying to order this item and will go elsewhere
Helpful Report
Posted 6 years ago
Easy platform to use and buy stuff, specially on buy now and pay later plans offered
Helpful Report
Posted 6 years ago
Given up on the will to live , customer services all but useless, live chat all but useless, phone useless .Let's see what the CEO has to say
Helpful Report
Posted 6 years ago
Argos is rated 2.7 based on 4,084 reviews