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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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Email:

info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Click away
Helpful Report
Posted 7 years ago
They are always happy and bubbly staff and are very helpful and my item can in earlier than they said
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Posted 7 years ago
was very nice lady called Kirsty in silverburn explained all perfectly and was a pleasure to shop there
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Posted 7 years ago
Great service
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Posted 7 years ago
Wonderful customer service.
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Posted 7 years ago
Very good customer service and an excellent product, thank you.
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Posted 7 years ago
Really helpful staff and great delivery service.
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Posted 7 years ago
Argos has the best service that i know off. I went on line made my order and it was at my door 4 hours latter.
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Posted 7 years ago
Order Item I needed on-line, picked it up from their local shop on the way home form work, no messing around, no waiting, all done. The only down side is I fell in to the trap of providing an email address for my receipt - why did I do that.
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Posted 7 years ago
Awful company customer service slow with rude and unhelpful staff would not buy from them again.
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Posted 7 years ago
Very good others and very good price to
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Posted 7 years ago
Prompt service and very pleased with the items we have bought.
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Posted 7 years ago
I would not give them and stars if I didn’t have to Argos customer service is a joke the are ignorant and arrogant and tell lies I asked for an online order to be cancelled only to be told by the time they do called read my email that it was ready to be dispatched do wouldn't cancel it even though I emailed them with 5 mins of placing the order as couldn’t get through on the customer service line as was in the evening I asked them to stop the dispatch to be told no I had to refuse the delivery when it came but with previous experience with couriers they just leave the item anyway and as I’m not going to be home and I live next to a public footpath items are not secure I then got a message to say the item had already been dispatched before they read my email so basically sonebody was telling lies. anyway after lots of emails to them and getting the same answer they can’t stop a delivery even if it hasn’t been dispatched I am making people aware of their very poor customer service Obviously another big company that only see ££££ signs
Helpful Report
Posted 7 years ago
Very prompt, with communicating about my purchase
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Posted 7 years ago
Ordered online and my delivery didn't arrive at my address. It was delivered though and currently under investigation as the courier they use didn't even get a signature. If it's not found no refund or replacement so I'm out of pocket. I'm not a happy customer and only gave one star to make this review as I would have given none if I could have.
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Posted 7 years ago
Terrible customer service! Argos tried to deny that they receive my payments on time. Avoid because all they try to do is add their interests. Money were transferred before the plan was due yet Argos argue they respect the date they receive the money. Absolutely joke. Spent half an hour on the phone and yet did not hear any explanation.
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Posted 7 years ago
I ordered 3 items and paid for home delivery - which was delivered within 4 hours of me ordering. I received emails with estimated delivery time and a text prompt when they were 10 minutes away. Very impressive. One of the items was damaged after unpacking it. I contacted Customer Services and they have arranged for it to be re-collected from my house and a refund made. Couldn't fault how helpful they have been.
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Posted 7 years ago
Don't look after there regularly customers.
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Posted 7 years ago
Living on an Island, off the mainland, getting goods over can take some time and can be quite frustrating. I know I can depend on Argos for quick delivery of smaller items, particularly printer supplies, which is a great help. Thank you Argos!
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Posted 7 years ago
I ordered a garden shed for delivery - unbelievable customer service - I got to select my date of delivery and the time either all day or I had a choice of morning only - I selected all day as I planned to be home that day - got a text the day before to confirm the date of delivery and an approximate time in the Morning - again I was told I would be contacted with a time before delivery - right on they did what they said and my delivery time was 7.30 to 8 am - they arrived at 7.25 - amazing - the two guys carried the package down the step to where the shed was going to be assembled - best customer service ever - thanks Argos
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Posted 7 years ago
Argos is rated 2.7 based on 4,075 reviews