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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Awful company customer service slow with rude and unhelpful staff would not buy from them again.
Helpful Report
Posted 7 years ago
Very good others and very good price to
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Posted 7 years ago
Prompt service and very pleased with the items we have bought.
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Posted 7 years ago
I would not give them and stars if I didn’t have to Argos customer service is a joke the are ignorant and arrogant and tell lies I asked for an online order to be cancelled only to be told by the time they do called read my email that it was ready to be dispatched do wouldn't cancel it even though I emailed them with 5 mins of placing the order as couldn’t get through on the customer service line as was in the evening I asked them to stop the dispatch to be told no I had to refuse the delivery when it came but with previous experience with couriers they just leave the item anyway and as I’m not going to be home and I live next to a public footpath items are not secure I then got a message to say the item had already been dispatched before they read my email so basically sonebody was telling lies. anyway after lots of emails to them and getting the same answer they can’t stop a delivery even if it hasn’t been dispatched I am making people aware of their very poor customer service Obviously another big company that only see ££££ signs
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Posted 7 years ago
Very prompt, with communicating about my purchase
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Posted 7 years ago
Ordered online and my delivery didn't arrive at my address. It was delivered though and currently under investigation as the courier they use didn't even get a signature. If it's not found no refund or replacement so I'm out of pocket. I'm not a happy customer and only gave one star to make this review as I would have given none if I could have.
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Posted 7 years ago
Terrible customer service! Argos tried to deny that they receive my payments on time. Avoid because all they try to do is add their interests. Money were transferred before the plan was due yet Argos argue they respect the date they receive the money. Absolutely joke. Spent half an hour on the phone and yet did not hear any explanation.
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Posted 7 years ago
I ordered 3 items and paid for home delivery - which was delivered within 4 hours of me ordering. I received emails with estimated delivery time and a text prompt when they were 10 minutes away. Very impressive. One of the items was damaged after unpacking it. I contacted Customer Services and they have arranged for it to be re-collected from my house and a refund made. Couldn't fault how helpful they have been.
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Posted 7 years ago
Don't look after there regularly customers.
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Posted 7 years ago
Living on an Island, off the mainland, getting goods over can take some time and can be quite frustrating. I know I can depend on Argos for quick delivery of smaller items, particularly printer supplies, which is a great help. Thank you Argos!
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Posted 7 years ago
I ordered a garden shed for delivery - unbelievable customer service - I got to select my date of delivery and the time either all day or I had a choice of morning only - I selected all day as I planned to be home that day - got a text the day before to confirm the date of delivery and an approximate time in the Morning - again I was told I would be contacted with a time before delivery - right on they did what they said and my delivery time was 7.30 to 8 am - they arrived at 7.25 - amazing - the two guys carried the package down the step to where the shed was going to be assembled - best customer service ever - thanks Argos
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Posted 7 years ago
Very good prices and same day delivery
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Posted 7 years ago
After damaging a camera lense at a wedding i need it replaced asap. After searching the WHOLE of Scotland for a replacement (whilst they didnt have it in stock that day) Argos mnaged to get one in at a competitive price and within 48 hours ready for the next weekend. Cheers
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Posted 7 years ago
I used the fast track service and was very happy with the quick service and good products!
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Posted 7 years ago
Always friendly, reliable and have competitively priced goods, the best company by far.
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Posted 7 years ago
EXCELLENT CHOICE OF PRODUCTS. EASY TO ORDER AND PAY. GOOD INFORMATION ON COLLECTION.
Helpful Report
Posted 7 years ago
Ordered a table and 4 chairs, only to find out that the one of the main components, the chair seat was missing. I went into store and was told that there is no spare parts available and will have to wait. When asked how long i have to wait, i was given the answer 'I don't know'. Which is frustrating answer to say the least. At this point majority of the table was built as there was 3 boxes, I was going through them one by one. Contacted customer services the following day and was told the same 'i don't know’ answers and to wait a week as they should get delivery in. Contacted again the following week and was told to wait another week as they are expecting a delivery. At this point i logged a complaint. No point logging a complaint as they do nothing, Absolutely nothing!! Anyway, contacted the following week and was told they have one available in a store 25 miles away. they would not send it to a closer store and as I was heading that way on the day so i thought i would collect it. Anyways, two weeks later, popping into a store, me personally chasing the missing part (at least 60 minutes on the phone over 3 telephone calls), you would think I would get some sort of compensation for the inconvenience. It was me who was chasing Argos for a part that already should have been in the box. Imagine buying something and not being sold the finished article and the person you bought it off wasn’t doing anything about it. This is exactly what Argos were doing! If you want that service go ahead and purchase from Argos but you are better of going to somewhere that will treat you better and get things sorted. What did the complaints department say to me...Write in to head office!! i mean who writes nowadays, it’s all email or live chat. erm excuse me..do you want to resolve complaints. Clearly not! The point of the story is, i have never witnessed such bad service from anywhere like this before, the complaints department probably made it worse and do not care what they sell. i will not be buying from Argos and will be recommending my family and friends to do the same. i probably won’t be writing it as it is not worth the hassle or wasting anymore of my time with Argos. My complaint is probably still left open but they most likely have loads open and just leave them to rot. This experience has made me realise how important service is when purchasing an item from a company
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Posted 7 years ago
Ordered on line to pick up same day. Ordered a number of items which were all in stock & kept me up to date with the time for pick up. Well impressed
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Posted 7 years ago
Their counter service and the price
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Posted 7 years ago
Able to order online & collect same day Amazing service
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Posted 7 years ago
Argos is rated 2.7 based on 4,066 reviews