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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered a table and 4 chairs, only to find out that the one of the main components, the chair seat was missing. I went into store and was told that there is no spare parts available and will have to wait. When asked how long i have to wait, i was given the answer 'I don't know'. Which is frustrating answer to say the least. At this point majority of the table was built as there was 3 boxes, I was going through them one by one. Contacted customer services the following day and was told the same 'i don't know’ answers and to wait a week as they should get delivery in. Contacted again the following week and was told to wait another week as they are expecting a delivery. At this point i logged a complaint. No point logging a complaint as they do nothing, Absolutely nothing!! Anyway, contacted the following week and was told they have one available in a store 25 miles away. they would not send it to a closer store and as I was heading that way on the day so i thought i would collect it. Anyways, two weeks later, popping into a store, me personally chasing the missing part (at least 60 minutes on the phone over 3 telephone calls), you would think I would get some sort of compensation for the inconvenience. It was me who was chasing Argos for a part that already should have been in the box. Imagine buying something and not being sold the finished article and the person you bought it off wasn’t doing anything about it. This is exactly what Argos were doing! If you want that service go ahead and purchase from Argos but you are better of going to somewhere that will treat you better and get things sorted. What did the complaints department say to me...Write in to head office!! i mean who writes nowadays, it’s all email or live chat. erm excuse me..do you want to resolve complaints. Clearly not! The point of the story is, i have never witnessed such bad service from anywhere like this before, the complaints department probably made it worse and do not care what they sell. i will not be buying from Argos and will be recommending my family and friends to do the same. i probably won’t be writing it as it is not worth the hassle or wasting anymore of my time with Argos. My complaint is probably still left open but they most likely have loads open and just leave them to rot. This experience has made me realise how important service is when purchasing an item from a company
Helpful Report
Posted 7 years ago
Ordered on line to pick up same day. Ordered a number of items which were all in stock & kept me up to date with the time for pick up. Well impressed
Helpful Report
Posted 7 years ago
Their counter service and the price
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Posted 7 years ago
Able to order online & collect same day Amazing service
Helpful Report
Posted 7 years ago
DESCRIPTION OF GOODS WERE POOR SO I RETURNED THE PRODUCT IT WAS NOT FIT FOR USE.OK FOR GETTING A FULL REFUND.
Helpful Report
Posted 7 years ago
Used the express checkout for the first time, easy, walk in to store show them your code on phone and pick up your purchase easy
Helpful Report
Posted 7 years ago
Very good products at a good price
Helpful Report
Posted 7 years ago
very helpful in the shop when I made the purchase, and delivery was excellent. the product I received was very well packed, and when I opened it I found it in perfect condition
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Posted 7 years ago
#Easy to order in store and online. #Helpful staff. #Ability check the availability of products in different local shops. #Quick order processing.
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Posted 7 years ago
Got a new mobile phone, not expensive Alcatel. But worth it.
Helpful Report
Posted 7 years ago
Fast order and collect function
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Posted 7 years ago
It's the ease of purchase which does it for me. Also the quality of the product. I bought a Levono tablet for a very reasonable price and it has proved perfect for my purposes. Buying it from Argos has never been easier. A tried and tested way that they invented. Ordering, reserving, taking the reference into the local store to collect and pay for. Perfect. It still works.
Helpful Report
Posted 7 years ago
Very nice to shop
Helpful Report
Posted 7 years ago
Very nice to shop
Helpful Report
Posted 7 years ago
"Argos they don’t proof series number on IPad or I phone then if something broken on your IPad you not cover by insurance Don’t buy IPhone or IPad from Argos without insurance from them if you insurance with another company you want be cover as you don’t have proof with serious number"
Helpful Report
Posted 7 years ago
Don’t ever buy IPad from Argos because you not insure they don’t proof serious number
Helpful Report
Posted 7 years ago
Argos they don’t proof series number on IPad or I phone then if something broken on your IPad you not cover by insurance Don’t buy IPhone or IPad from Argos without insurance from them if you insurance with another company you want be cover as you don’t have proof with serious number
Helpful Report
Posted 7 years ago
Shopping at Argos has always been really easy. Not fuss, in and out. Product has always been up to standard. Very happy customer.
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Posted 7 years ago
Great item at a great price quick delivery welldone argos
Helpful Report
Posted 7 years ago
Visited Argos Stafford for a parasol, they didn't stock it but was available at an Argos 90mls away, wanting to pay there & then for them to have it delivered to them, so I could pick up another time, they said not possible? But could have home delivery (I'm on a boat on holiday on the canal) I live in Cornwall. No wonder companies are going to the wall.
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews