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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Bought a faulty mobile online on 17th June 2018 via paypal. Refused refund at castle court store & accused of lying. Rang Argos & mobile was collected on 21/06/2018. It's now 17th July and I'm still waiting for my money. FUMING AND NEVER BUYING FROM ARGOS AGAIN!
Helpful Report
Posted 7 years ago
I have ordered a bed frame and matress 2 weeks ago for my new unfurnished house. Argos called me last Saturday ( after 2 weeks of waiting ) and said there is a delay in my order and I have to wait another 2 weeks. Because of them I would have to sleep on the floor for approximately 2 weeks ( if they deliver items on time otherwise I could be even more). If I new it ealier I could find reatiler who could delivery it on time now its too late !!! It was my last time with Argos. Not recomended at all!!!
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Posted 7 years ago
Very friendly staff
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Posted 7 years ago
Brilliant service always!
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Posted 7 years ago
They deliver fast
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Posted 7 years ago
I purchased a Nokia 7 on the 3rd of which was being advertised with a free gift. Today is the 16th of July and they are just pushing me around. Be aware if you see any Argos promotion with promise of a free gift you will never receive it just a trap for you to buy. I have provided them with copy of my receipt and IMEI number of the phone they are just refusing to respond. They take advantage of you and rip you off very untrustworthy.
Helpful Report
Posted 7 years ago
On 28th April 2018 I decided to purchase a new Samsung 55MU6220 55 inch curved 4k UHD smart tv with HDR. To say this was the start of a process that can only be described as a nightmare is an under statement. When completing the purchase under the `special offers and frequently bought together` there was an offer if you bought the sound bar listed, namely a Samsung HW-K335 120 W 2,1 ch sound bar with sub woofer. you could claim (after 30 days from purchase) £200 cash back from Samsung. I hadn't thought about purchasing a sound bar, but the offer seemed really good so I decided to purchase the specified model. The first issue I had was the sound bar would not connect wirelessly to the TV. I contacted Samsung Support for advice and was told this was because the model of TV I had purchased didn't have blue tooth. I contacted Argos as the TV purchased clearly stated on your web site that the TV did have Bluetooth. I was advised the description would be amended. I explained that I now would need a cable to connect the sound bar and requested one be delivered to me free of charge. A cable was delivered but it was the wrong one, so I had to go and purchase the correct one from my local store. At the end of May, 30 days after I purchased the TV and sound bar, I submitted a cashback claim to Samsung. Between this date and 23rd June I submitted the documents they requested as evidence on 4 separate occasions - on the first 3 occasions they said they were blurry! I finally received a response to say that `the model sound bar purchased is not a qualifying product....and I won`t receive the £200 cashback. This whole process has left me extremely angry, I purchased the TV and Sound bar in good faith, as described by Argos, and as part of a cashback promotion advertised by Argos. Argos is guilty of mis description in terms of the TV and cashback promotion. They are now asking me to provide evidence of the promotion - unbelievable!1 Don't buy from them !
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Posted 7 years ago
they were not helpful at all we had to deal with problem ourself but would like to add this is the first time anything has went wrong
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Posted 7 years ago
Delivery on time no fuss
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Posted 7 years ago
Great prices
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Posted 7 years ago
Argos is a decent store where I have gotten some good stuff before, but they are too often out of stock of their products. I wanted to buy a fan, and every single fan listed was out of stock. I imagine they have had a lot of people buying them in the heat, but the heatwave has been long enough that they should have stocked up by now.
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Posted 7 years ago
I bought a Fitbit from Argos Gypsy lane Luton in March this year, the strap has Brocken off the main watch, I went back o them and showed it to them, all they could say that it was my fault and they even accused me of braking it on purpose, I called Fitbit how were very happy to send me a strap replacement. I will never ever go back to Argos again, and I will Make sure I discourage all my friend from going to them.
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Posted 7 years ago
purchase items over the internet but when I used my voucher it would not accept it
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Posted 7 years ago
Both my husband and myself are over seventy and when we had a delivery of a bed frame there was no offer from the driver to help take the boxes up to the bedroom so we had to struggle to get the boxes open and then carry the bed frame components up the stairs. I am disabled as well but no help from the delivery people whatsoever. Will not order anything from Argos again.
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Posted 7 years ago
same day delivery - product as described on internet
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Posted 7 years ago
Easy to order & collect - lots of choice of collection points!
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Posted 7 years ago
I've been waiting for collection of bed frame and mattress topper for a whole week now! Every day Argos Customer Care team is assuring me that the collection will happen EVERY SINGLE DAY the same thing!!! Then nobody ever comes!!! I am rushing after work and spending the whole evening at home as if I don't have anything else better to do with my life! They lie constantly that the collection man came but he couldn't reach me which is an ABSOLUTE lie! Never purchase ever again with them! Such a lying company with No Customer Care whatsoever!!! Still no solution to my problem! The items are still not collected and I will be away from tomorrow so I literary don't know what to do anymore!!!
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Posted 7 years ago
Bought a bush tv a year ago, it failed to start up half way through warranty so contacted bush who exchanged for another tv, supposedly like for like, had that only 3 weeks and it wouldn't start properly and put itself on constant standby. Was told by bush to take tv back to Argos with receipt and their reference number for a replacement. Argos completely refused said that the tv I was returning was not the same type and not even a smart tv. They kept my old receipt and told me to not bother to try and bring tv back. Ended up taking the tv to the tip. 1) the tv was still under its year warranty 2) I had the original receipt 3) bush had exchanged the tv for one that was supposed to be the same 4) I had the bush reference number 5) I was shown up in the Argos store.
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Posted 7 years ago
Great to order on line and be able to pick it up and the staff were so friendly and helpful. Have ordered before to be delivered to home address and that was good as well and the packing was excellent too.
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Posted 7 years ago
Needed a new vacum really wanted a Shark cordless,got it at Argos with £100 off it,well chuffed and the vacum is great.
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Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews