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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
excellent value
Helpful Report
Posted 7 years ago
Argos are ok but don't miss payment on interest free store card as you get stung by a high interest rate and their customer services are average. However, they do have wide choice in products but read the small print on the store card.
Helpful Report
Posted 7 years ago
I bought a vax blade .first the charger stopped working . Now the battery will not charge. This is less than 3 months old . Argos tell you to contact vax . Vax tell me to wrap it in cardboard and send it back. Now I have to runaround to find cardboard to help them. Vax and Argos I should not have to runaround for your faulty product !
Helpful Report
Posted 7 years ago
Amazing service
Helpful Report
Posted 7 years ago
Products not always locally in stock, but same day delivery is very good. Staff in my local shop (Biddulph) are very helpful and friendly too. Makes a change for such a large retailer to actually do customer service right.
Helpful Report
Posted 7 years ago
I bought an xbox elite joypad from argos stockton on tees store , i had purchased the wrong one for my son so took it back with proof of purchase . The lady on the desk took it all out the box, played with it then explained that with it been expensive she would need to get a manager to check it over . The manager came over! face full of attitude and eyes rolling that fast that at one point i thought they were guna roll out the sockets . she then started playing about with it . for her then to turn around and say you are not getting a refund because it has been used . i asked her to explain how she knew it had been used ,she turned it backwards amd said "look the lights are on ,so it has been charged " when questioned what lights she was talking about ( there is no lights on it ) she just proceeded to put it back in the box to then say "look it has finger marks on " you will not be getting a refund from here or anywhere else !! The finger marks were obviously off her and the other lady ! I was left embarrassed and angry at the way i was tret! ...i wrote a letter to head office and thankfully they refunded me the money i was owed . However i will never return to that store ,the staff are a joke and need some training in customer service
Helpful Report
Posted 7 years ago
Poor service wanted to return goods told can only give me a voucher
Helpful Report
Posted 7 years ago
I purchased an item online, I went into the store to collect it and was greeted and served immediately, I did not have to wait at all which surpassed my expectations. an excellent shopping experience.
Helpful Report
Posted 7 years ago
An ebay parcel has been delivered to an Argos store, text message sent with the FM code for me to collect it but returned to seller after just 4 hours. The justification was that the item sat on Argos shelf for more than 7 days. That item has been purchased in fact 5 days before, I showed them even the paypal receipt. All in van. Item gone. Clearly a huge Argos system error but they don't admitted and refused any kind of help or to investigate. They refused even the invitation to speak over phone to a click and collect ebay representative. I will never ever order something using this store to collect. I have to say also that I was not quit well treated inside the store.
Helpful Report
Posted 7 years ago
I ordered a ring 3times and it got cancelled on me I never got notified I was sat waiting for a month and a half fuming
Helpful Report
Posted 7 years ago
Awful,waited all day for a delivery that I was told by online chat was definitely arriving .it didn't. Then spent half an hour on phone to them to be told there was a computer glitch.i was sent a £10 gift card as compensation which was out of date.now all they are offering is a £10 replacement gift card after their errors.i spent over £300 in a month with them.well I won't be spending anymore ,I will go elsewhere,where customers are treated well !
Helpful Report
Posted 7 years ago
They delivered a washing machine to a client of mine in a timely and courteous manner.
Helpful Report
Posted 7 years ago
bought a cheap nokia phone online from argos. rang them 3 times when it went wrong {not from the nokia} each time said they would call back never did. filled in a survey same thing. they say should deal with nokia but i bought the phone from argos so my contract is with them.lost my future custom , just bought a tv from currys hope they are better
Helpful Report
Posted 7 years ago
Good for buying but not very good with the ware house staff. Cost £20 to get home plus travel costs and was sent home after 2 hours work because they couldn't find further work.
Helpful Report
Posted 7 years ago
Don’t buy electronics from this place. Say you have a one year guarantee however after you call after having the product a few months they advise you to call the manufacturer and take no responsibility. Well done Argos for false information and take ownership for your mistakes !!! DONT BUY FROM HERE
Helpful Report
Posted 7 years ago
They was really help full and helped me find what i was looking for
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Posted 7 years ago
Great customer service and friendly staff
Helpful Report
Posted 7 years ago
fast service great product happy delivery driver thankyou
Helpful Report
Posted 7 years ago
Bought an ottoman bed that has given me serious back pain. They used cheap plastic and wood to make the bed. All the plastic has broken and now the only thing that holds my bed together is the damned wood. Very disappointed.
Helpful Report
Posted 7 years ago
After placing a £400 order that they didn’t receive yet did receive payment for, I was told to reorder it at another cost of £400. After doing this on the assumption that the money would be reimbursed, both orders failed yet £800 was taken from my account. All helplines advice was conflicting, blaming each other for incorrect information, as well as ending the calls/live chats for no reason. After having to resolve the £800 lost with the bank as Argos were so unhelpful, they still have not provided any alternative method to ensure the order, leaving me in shock at the complete incompetence of such a large retailer, who clearly have no interest in customer service.
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews