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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Excellent service having what I wanted in stock to take away with me
Helpful Report
Posted 7 years ago
I can not fault customer service the girl I spoke to was more than helpful and sympathetic to my problem. My complaint is with the whole web page experience. I don’t usually have problems ordering on line, but Argos on line always manages to confuse me. I wanted a Vax hoover sending to my step daughter in Dawlish. For some unknown reason it went to Salisbury. I straight away went to live chat to ask them to deliver to correct address. I was told this was impossible now. I ended up having to cancel. NO I didn’t reorder with Argos I went to AMAZON and two clicks it will be delivered to her tomorrow. It may be a little more expensive but at least you get a service that works. Bye bye Argos.
Helpful Report
Posted 7 years ago
I ordered a Double Mattress 4 weeks ago, a Silentnight Walton 1200 Pocket Sprung Luxury Double Mattress FOR £299 pounds I waited a week your men delivered it and it was a ‘Single’ at which point I was told thats what I had ordered??? For a double bed, I think NOT. So your men took it back, I rang customer services and they said I had ordered a Single Mattress and that the double was £399. I paid over the phone the extra £100, and waited another week, the mattress arrived and guess what – it was the wrong make and the wrong size This time it was a King Size, your delivery man tried to force it into the bed and when I told him it was the wrong one he said he wasn’t taking it Back and to ring customer services So I rang customer services who said they must have given mine to someone else and I ended up with the wrong one ??? So I asked for a refund as I need a mattress for my very poorly mother to visit this Friday. So far only £299 of my money has been refunded I am waiting for the other £100 and I am annoyed about this too. Then the final icing on the cake was, I organised a ‘pick up date’ with your customer services for the Thursday as I am not available on the Wednesday And my disabled Mother is arriving Friday. Then this morning(Sunday) your customer services rang me and said that there was an earlier pick up date if I want it on the Wednesday, I said a LOUD NO as I was away, she STILL went ahead and changed it anyway, I know this because you texted me with the ‘NEW PICK UP DATE OF WEDNESDAY’ So I have had to call your customer services again where I have just had an appalling call with your customer service representative who say there is NO room left on Thursday, and they don’t know why she changed it without my permission and when I asked them what was I to do with the mattress as my DISABLED mum needs the bedroom he said, I don’t know but if you put the mattress outside we will sue you????? As it stands apparently your mattress is more important than a very poorly 80 year old lady. He told me to ring back tonight but he doesn’t think they can help and that was that – in other words ARGOS don’t care… I still don't know what to do with the mattress and where my other £100 pounds is I will have to keep chasing you for that I suppose, but I will have to carry the mattress that isn't mine down the stairs to make the room ready for my disabled mum. I am never buying from Argos again and I am telling friends and family about the appalling service, as well as posting on all social media outlets I want this resolving - over to you Argos Mrs J Higgens
Helpful Report
Posted 7 years ago
Ordered a camera as a gift, within an hour it was ready to collect at a store of my choice. Great service
Helpful Report
Posted 7 years ago
I bought and Acer Aspire 1 laptop on 4/5/2018 from the Banbury store, after my previous laptop stopped working, so I was unable to check it out online. It works but it only has one drive of 28GB, so most days it wants to upgrade Windows 10, but it can't not enough GB. The laptop is not fit for purpose, Argos should not have sold it. I have spoken to the Banbury store and the call centre who both refuse to allow me to upgrade to another Acer laptop. So I am avoiding Argos, yesterday I bought a Dyson Vacuum from Curry's.
Helpful Report
Posted 7 years ago
Ordered large furniture items was given a 1 your delivery slot so didn’t t need to waste a whole day waiting in, everything arrived at the correct time with very nice delivery people and all in tact, great priced and good quality products thanks Argos
Helpful Report
Posted 7 years ago
Very easy to buy from - simply check stock online and decide to pay in-store or buy online and collect. Not always the cheapest. Excellent no quibble returns policy.
Helpful Report
Posted 7 years ago
So much choice & super fast click & collect in store!! Definitely recommended
Helpful Report
Posted 7 years ago
So much choice & super fast click & collect in store!! Definitely recommended
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Posted 7 years ago
Always great service . Had to return an item, no issues at all.
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Posted 7 years ago
I ordered 2 pairs of curtains for delivery, the curtains were just perfect, lovely colour & quality, the delivery was fast & efficient. I would use again.
Helpful Report
Posted 7 years ago
quality item, good price, very happy with the ease of ordering & pick up.
Helpful Report
Posted 7 years ago
Argos are very good on pricing and always have the lowest price on the goods that I am looking for. Their same day delivery is a life saver as I couldnt leave home so the delivery was very handy. The goods are always in stock when I need to collect them.
Helpful Report
Posted 7 years ago
As usual if any problems the staff have always went out of their way to rectify the problem at hand,
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Posted 7 years ago
very easy ordering service
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Posted 7 years ago
It's so easy to order from Argos and it's also even better now that you can have it delivered on the same day as well! 5 stars well deserved.
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Posted 7 years ago
Speedy order on line, delivery prompt and product as described.
Helpful Report
Posted 7 years ago
They didn’t ordered a bed turned up broken sent back sent again 3 weeks later then it turned up with the same problem sent back and got my money back customer care there wasn’t any waste of time will never order anything from them again
Helpful Report
Posted 7 years ago
Great website, easy to use and affordable products.
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Posted 7 years ago
I got a Revelation light weight suitcase. As the name says, it is extremely light. Suitable for long days vacation. I got it because I was relocating to another city and it was worth the journey.
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews