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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
ordering , so simple . staff very knowledgible . if stock not in , offer to have it delivered to you same day along with updated text messages along the way ! never had such fantastic service !!!
Helpful Report
Posted 7 years ago
Grew up with Argos used successfully many times over years. Bought 50 metre Hozelock and the accessories were missing. I should have opened the cardboard box that had lots masking tape on it was last one in stock. I set it up for elderly aunt in London hot weather new plants but no attachments. I used her old connectors and contacted the most useless customer services with false promises but they wanted me to return product even though they have my receipt electronically I sent pics of battered box( I think it was a return as Hozelock FIX their attachments to packaging). I explained to drive into London drive 26 miles to the Argos shop it was not worth fuel etc. I assumed they could just post it out. No common sense this old favourite high street shop has gone down just do not care. I wonder if customer services is based abroad too I had trouble understanding the people poor English don't care it's just a job after all. Avoid.
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Posted 7 years ago
Purchase my pink make up case on wheels,great quality very happy and shared with friends
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Posted 7 years ago
Brilliant offers great value
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Posted 7 years ago
click and collect works great.
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Posted 7 years ago
Ordered a PHILIPS HD TV in 2017 which was OK. However, 15 months later the remote control developed a fault. I phone customer services and explained the problem and they hung up on me. I phoned again, giving my details and I was cut off again. The third time I phoned, I was given a phone number to contact PHILIPS help line.
Helpful Report
Posted 7 years ago
Shocked at the blatant dishonesty!!! I ordered an item from Argos for delivery. When it arrived it had clearly already been opened, the contents unpacked and then shoved back in again. The box was damaged with multiple rips and holes and the contents were hanging out of the top which had a single piece of sticky tape over the item and box to hold it all together. As this was a present I was less than amused. Shocking disregard Argos seems to have for their customers and the money they spend on Argos products!!  As you would expect, I left an honest review, with photos evidencing my experience. I was disgusted then when I received an email from Argos advising they would not be publishing my review!! Contacted Argos on social media to complain and was offered £5 gift card but my complaint regarding the dishonest approach to reviews is being ignored!!  One has to wonder how many other Argos customers who wanted to report dreadful service have likewise been blocked!! Utterly appalling behaviour.
Argos 1 star review on 19th June 2018
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Posted 7 years ago
Quite happy with delivery but driver was very polite
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Posted 7 years ago
Great prices on kids toys as part of the two for £15 deal
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Posted 7 years ago
Very happy with the service I reieved in argos a's i always do. Staff are helpful and I get served very quickey. The shop is always clean and tidy. Great shopping experience
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Posted 7 years ago
Service is very good, especially about returns, because sometimes they don't meet certain expectations. And they refund very fast. Stuff is very helpful.
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Posted 7 years ago
order was for camera and case which was shown in the same advert pic and there wasnt extra price for the case....when i complained i was told it was extra (how i dont know) i wont use them again
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Posted 7 years ago
You can collect things from the store which is helpful
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Posted 7 years ago
Delivered on their promise
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Posted 7 years ago
Delivered on their promise
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Posted 7 years ago
Ordered a washing machine on their website that was showing in stock for delivery. Ours had just died so we thought great. Got to the day before delivery (2 weeks later) to be told that the supplier hadn't sent the machine to argos. Had to wait another 2 weeks for delivery and was told I'd be contacted about a goodwill gesture, guess what? No contact whatsoever. Pathetic customer experiences
Helpful Report
Posted 7 years ago
For the third (and last) time Argos' customer service has FAILED big time. First of all, I was sold a cooker that never worked properly. I also paid for the cooker to be installed - the cooker never worked properly and I asked for a refund. They agreed, but would NOT refund my recycling of old cooker and installation. I had to keep a gas cooker that keeps turning off. Now this third time, I ordered a washing machine and paid using my bank card & Love to Shop vouchers. As they said it would take almost a month for delivery, I asked to cancel. At this time, I was not told I would be refunded with a refund to card and an Argos gift card. How is this even right? I had already said, I would never ever buy from Argos again. I have been a customer for many years, but have seen the company go from bad to worse. Customer service simply does not exist. I now have a £50 Argos voucher that I did not want or ask for. I need my original vouchers back, or a cash refund in order to buy a washing machine elsewhere, but they point blank refuse to refund what is mine. Disgusting.
Helpful Report
Posted 7 years ago
Argos refused to refund for a tv that was producing bad, smudgy colour pictures despite customer taking steps to fine tune the set. Customer had product for less than 3 weeks of the 30 day period as per Argos. We are in the process of escalating the complaint.
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Posted 7 years ago
Why there is no zero score. Abdolute waste of time and money , had to take 3 days of for deliveries and they all did canceled. All customer services did was apologies. Placed same order with currys and was delivered in two days. Not reccommended argos and wont be ordering again.
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Posted 7 years ago
Always have a huge amount of products to pick from with great availability on stock. Delivery options are the best with same day on most things. Highly recommended!!!
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Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews