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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Great value, delivered next day, great item.
Helpful Report
Posted 7 years ago
excellent service both online and in store, delivery options great and very efficient polite and helpful staff. Great to have some reliability when you shop online these days, full marks to Argos
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Posted 7 years ago
I love talking to Alexa and the sound quality is awesome.
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Posted 7 years ago
The selection is Marvellous and the Service second to none.
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Posted 7 years ago
Ordered travel cot and mattress 11.30pm last night very simple ordering system Argos delivered them this morning at 9.30am no massive delivery charge just £3.95 Absolutely brilliant baby fast asleep in cot now. Would not hesitate to order from them again and would certainly recommend
Helpful Report
Posted 7 years ago
Dealt with me very well
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Posted 7 years ago
it was quick and easy
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Posted 7 years ago
The product was very good in quality. Worth every penny.
Helpful Report
Posted 7 years ago
ordered washing machine 3/6/18 received e-mail to say delivery 5 days would contact me in 2 days no contact 6/6/18 called them told me delivery would not be made until 20/6/18 told them I was extremely unhappy about this they accepted my payment but didn't inform me it would not be delivered until 20th my husband is disabled and I need my washing machine every day will be going to trading standards and citizens advice had problems with argos 5 years ago and swore I would never shop with them again well done argos for such a poor sevice my advice to anyone is don't shop with them
Helpful Report
Posted 7 years ago
on time and free delivery
Helpful Report
Posted 7 years ago
Absolutely useless. Ordered a product 2 weeks ago. 20 phone calls later and nothing. Advise people to stay away from these clueless idiots.
Helpful Report
Posted 7 years ago
Quick service. Easy to use
Helpful Report
Posted 7 years ago
Never received my order but speaking to customer service all they would say we have a signature so can't refund your money.I asked for the signature name there is no one of that name living anywhere near me never mind next door which they say that was where it was delivered so all they are bothered about they got a signature so hard luck I have read a number of reviews who have had the same problems don't shop at Argos unless you are collecting from the shop yourself .
Helpful Report
Posted 7 years ago
Had a lot of appliances to buy, provided alternatives to cut down delivery times, saved money and time details times of deliveries.
Helpful Report
Posted 7 years ago
i phoned about my complaint and was assured argos would phone back-- they didn't. i phoned them and waited in queue only to be told after ten minutes theres a problem the line went dead. i phoned again waited in queue, eventually got an answer she said she would put me through to the correct dept and guess what another long queue when they eventually answered i just said refund me my £425 i'm going to Currys. This had gone on for 2 days. Rubbish service
Helpful Report
Posted 7 years ago
bought a new dyson ball - very happy with the service from argos in stanway Essex
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Posted 7 years ago
Very helpful
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Posted 7 years ago
Happy happy cashback and chance win cash minto or what
Helpful Report
Posted 7 years ago
Order and payment taken with order number issued. 1 Hour 25 Mins still waiting. When approached staff say its a internet problem. At the time my Internet coverage was 92% please explain!
Helpful Report
Posted 7 years ago
Went into the new, ultra small, Argos within Sainsburys in Chesterfield. Wasn't that busy but customers were being told their items could not be found. From what i could gather they had paid for their items online and were picking them up...or so they thought. No terminals to pay for items reserved online so you have to queue with customers purchasing items instore and then queue up for your item. If this gets busy i can see problems with customers getting frustrated and fists flying. By the looks of it Argos are on their way out.
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,066 reviews