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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Ordered a washing machine on their website that was showing in stock for delivery. Ours had just died so we thought great. Got to the day before delivery (2 weeks later) to be told that the supplier hadn't sent the machine to argos. Had to wait another 2 weeks for delivery and was told I'd be contacted about a goodwill gesture, guess what? No contact whatsoever. Pathetic customer experiences
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Posted 7 years ago
For the third (and last) time Argos' customer service has FAILED big time. First of all, I was sold a cooker that never worked properly. I also paid for the cooker to be installed - the cooker never worked properly and I asked for a refund. They agreed, but would NOT refund my recycling of old cooker and installation. I had to keep a gas cooker that keeps turning off. Now this third time, I ordered a washing machine and paid using my bank card & Love to Shop vouchers. As they said it would take almost a month for delivery, I asked to cancel. At this time, I was not told I would be refunded with a refund to card and an Argos gift card. How is this even right? I had already said, I would never ever buy from Argos again. I have been a customer for many years, but have seen the company go from bad to worse. Customer service simply does not exist. I now have a £50 Argos voucher that I did not want or ask for. I need my original vouchers back, or a cash refund in order to buy a washing machine elsewhere, but they point blank refuse to refund what is mine. Disgusting.
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Posted 7 years ago
Argos refused to refund for a tv that was producing bad, smudgy colour pictures despite customer taking steps to fine tune the set. Customer had product for less than 3 weeks of the 30 day period as per Argos. We are in the process of escalating the complaint.
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Posted 7 years ago
Why there is no zero score. Abdolute waste of time and money , had to take 3 days of for deliveries and they all did canceled. All customer services did was apologies. Placed same order with currys and was delivered in two days. Not reccommended argos and wont be ordering again.
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Posted 7 years ago
Always have a huge amount of products to pick from with great availability on stock. Delivery options are the best with same day on most things. Highly recommended!!!
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Posted 7 years ago
Honestly really disappointed Had three damaged dishwashers from argos within a few months time frame. first one we had for few months but it kept leaking and found out it was damaged at back and the weld was broke. so got a replacement and after a further few weeks it had the same leaking issue, had an engineer come out twice to find it had same problem and was dameged at the back again. So today we got the third new dishwasher and had the other taken back. Had an indesit brand one though as was hoping maybe the issue was where the last two bush dishwashers were being kept, plus was told they didnt do them anymore, wounder why. Anyway within 10 minutes of it being delivered i opened it up and took the packaging off to find screws missing from the bottom rear of it and a dent in the side of it, we have just paid for a new expensive product again and gotten something which looks second hand. After talking to customer services and being told we wouldn't get a replacement for a further 18 days was beyond a joke. how many dishwashers must get sent back before someone actually quality checks them before they get boxed up. Having refund and going to use it somewhere we can actually get what was advertised.
Argos 1 star review on 12th June 2018
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Posted 7 years ago
Purchased a new kindle which was now exactly what I wanted but Argos took it back and advised on the most suitable for my needs. Very satisfied with my purchase and advice given. Good customer service.
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Posted 7 years ago
Never ever had an issue ordering from store or online with Argos. Delivery always on time and to date no damages or defects. Easy to see why Argos sustains its high customer numbers and satisfaction.
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Posted 7 years ago
Bought an activity centre for my daughter, excellent price offered online and super fast delivery
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Posted 7 years ago
Great value, delivered next day, great item.
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Posted 7 years ago
excellent service both online and in store, delivery options great and very efficient polite and helpful staff. Great to have some reliability when you shop online these days, full marks to Argos
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Posted 7 years ago
I love talking to Alexa and the sound quality is awesome.
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Posted 7 years ago
The selection is Marvellous and the Service second to none.
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Posted 7 years ago
Ordered travel cot and mattress 11.30pm last night very simple ordering system Argos delivered them this morning at 9.30am no massive delivery charge just £3.95 Absolutely brilliant baby fast asleep in cot now. Would not hesitate to order from them again and would certainly recommend
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Posted 7 years ago
Dealt with me very well
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Posted 7 years ago
it was quick and easy
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Posted 7 years ago
The product was very good in quality. Worth every penny.
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Posted 7 years ago
ordered washing machine 3/6/18 received e-mail to say delivery 5 days would contact me in 2 days no contact 6/6/18 called them told me delivery would not be made until 20/6/18 told them I was extremely unhappy about this they accepted my payment but didn't inform me it would not be delivered until 20th my husband is disabled and I need my washing machine every day will be going to trading standards and citizens advice had problems with argos 5 years ago and swore I would never shop with them again well done argos for such a poor sevice my advice to anyone is don't shop with them
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Posted 7 years ago
on time and free delivery
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Posted 7 years ago
Absolutely useless. Ordered a product 2 weeks ago. 20 phone calls later and nothing. Advise people to stay away from these clueless idiots.
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Posted 7 years ago
Argos is rated 2.7 based on 4,075 reviews