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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Reliable and competitive pricing
Helpful Report
Posted 7 years ago
Only given one star because zero wasn't an option.ordered two tickets for my granddaughter who was due to fly home to the USA. Was going to shop at local branch when husband broke his hip. So was dependent on their so-called next day delivery. Ten o clock at night, email to say unable to deliver. Next available slot, two days later. No good to me as they will be flying home! Cancelled. Will not use them again. Rubbish!
Helpful Report
Posted 7 years ago
Order was a no show . Then order was incorrect . After trying to speak to someone helpful , spoke to almost every member of staff all said they would help all useless and passed on to yet another unhelpful member of staff . Refund was recieved only half the amount . Promised within 3 days the whole payment would be refunded . More calls more promises . 2 weeks later full refund was recieved . Useless
Helpful Report
Posted 7 years ago
Cheap price and fast service
Helpful Report
Posted 7 years ago
Excellent service and top quality product. I bought a washing machine and it was a bargain. Cheaper than anywhere else and delivered in 3 days!
Helpful Report
Posted 7 years ago
Easy to order
Helpful Report
Posted 7 years ago
always good service, price, whether collection or delivery, always a smooth and pleasant service
Helpful Report
Posted 7 years ago
They helped me set up credit limit 2 weeks ago was wondering what I would get my brother and thanks to them they managed toboth help me out for christmas and new years bday present
Helpful Report
Posted 7 years ago
ONLINE BOOKING AND NEXT DAY DELIVERY GOOD VALUE FOR MONEY
Helpful Report
Posted 7 years ago
easy to order and pick up
Helpful Report
Posted 7 years ago
I can a goods from Argos and pay later without any interest if I fulfil the agreement in the time scale.
Helpful Report
Posted 7 years ago
Good products (luggage), prices and service
Helpful Report
Posted 7 years ago
They were fast efficient and polite
Helpful Report
Posted 7 years ago
Good service, good product as described.
Helpful Report
Posted 7 years ago
I wouldn't even give a 1! Absolute joke from initial pick up to aftercare. Sent two left doors on a wardrobe (holes in for handles ), asked to drive to York to pick up replacement , explained I couldn't as wouldn't fit in my car, the most abrupt man in customer services told me I had too or I wouldn't get a replacement . I asked to speak to his money to be told I wasn't in a position to dictate his job. I asked him his name and he told me to fxxk off and ended the call. I will never ever deal with this company again , I use AO.com , excellent customer service . Argos , you are a shambles , I advise training your in store staff who couldn't help me lift the item into my trolley as all staff were on their breaks even though I had my two young kids on my own and sacking that rude disgusting man. I ended up having to put two new door handles on and transfers to cover the existing holes. Not only that , the product was badly made and quite frankly bad quality . Never ever again
Helpful Report
Posted 7 years ago
Very good sales at a good price for everyone, delivery is very easy and quick
Helpful Report
Posted 7 years ago
great choice, great prices, free pick up
Helpful Report
Posted 7 years ago
Reservations online and collect in store is a fantastic service. Busy days made simple by using this feature. Thank you.
Helpful Report
Posted 7 years ago
Easy to order online, mobile phone confirmation of order and it was there on the right date, at the expected time.
Helpful Report
Posted 7 years ago
Convenient now it's in Sainsburys but customer service seems to have taken a dive.
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,051 reviews