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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I had bought an item at an Argos store in late April this year (2018) which had broken and needed replacing. Unfortunately I had lost the receipt so I rang the store and I think I must have gotten through to a call center. I spoke to a really nice guy called Dylan who after I had explained the situation to him went out of his way to search through the Argos' receipt database and found and emailed me a copy of the receipt. Dylan is a credit to your organisation, unfortunately I don't know his surname.
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Posted 6 years ago
I had a superb experience in store with a young lady called Connie in the Fakenham store. She was brilliant and I wanted to prove that local stores can be very helpful. I feel this is a great store and I have never had a bad experience in here (in-store).
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Posted 6 years ago
I went to the Ormskirk branch to collect an item. The customer service lady brought out a large box and asked if I had help I explained I had not and was travelling by train into Liverpool. She was concerned how I could manage I told her I could not get it delivered to my home address which was Churchtown in Southport. She then told me she lived in Birkdale and would personally deliver it herself which she has now done. Her name is Suzanne Lee and I need to point out what fantastic customer service she offered which I have never had before. She deserves a big thank you and is a good credit to your store in Ormskirk. Too many moan but its people like her which makes me continue to shop at Argos.
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Posted 6 years ago
argos are ace man
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Posted 6 years ago
Argos is always easy to order from. Great selection of items and good quality
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Posted 7 years ago
Excellent quality and my daughter was so excited.
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Posted 7 years ago
They were very friendly and always ready to help Iven wen i couldn't find what i was looking for they made sure to show me another alternative or put in an order to be collected or deliver to my adress as fast as they could. Thank you you to all the team great customer service
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Posted 7 years ago
Really helpful staff and great delivery service.
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Posted 7 years ago
I recently purchased a paddling pool and something went wrong with the order, when I arrived it appeared that my product had been sold to someone else. In exchange I was given the next one up, a much bigger one and of much better quality than for no extra charge. Best customer service I have received in a long time.
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Posted 7 years ago
Always have a good range of products, at competitive prices. Can reserve online for store collection. Works really well.
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Posted 7 years ago
Delivered on time and friendly
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Posted 7 years ago
Good range of products, watchout for the discounts and make a saving, I did.
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Posted 7 years ago
Great range offers all year round more for Xmas great for kids stuff
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Posted 7 years ago
Excellent, fast friendly service at Argos, exchanging a faulty kids scooter with now questions asked and very helpful in choosing a different one.
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Posted 7 years ago
I bought a “ Streetwize” emergency jumpstarter and powerbank. I’d not seen one, except in a video, and didn’t know what to expect. .but my car wouldn’t start. I couldn’t believe this little box would start my big old diesel. The case looked like it might contain a gift set of pens. It promised also to charge laptops and phones. Seemed unlikely to me. When I attached it to my battery it gave me a reading. When I turned the key, the car roared into life, after two weeks idle. Normally, when you buy something you know what it can do, but I was amazed with this little device. Starting my car made no impact on its power level and after a week it is still fully charged. I’ll have to try it on my laptop next. I’m very pleased with it. The service at Argos also was very good, from ordering it over the phone to the very pleasant assistant in the Chancery Lane branch.
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Posted 7 years ago
Bought an Amazon fire stick, good price and was in and out within 10 mins.
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Posted 7 years ago
Allways use argos. Never ask questions if for any reason need to return anything
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Posted 7 years ago
Cheaper toy then ebay and amazon
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Posted 7 years ago
Recently ordered a set of draws for home delivery. They kept me updated on my delivery status and rang a hour before expected delivery. The delivery men were very friendly,
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Posted 7 years ago
product was well priced and available when the text came through advising it was ready for collection.
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Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews