Argos Reviews

2.7 Rating 4,021 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

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How long does Argos take to deliver?

Helpful Report

(1 month ago)

Argos normally delivers over 7 Days.

Helpful Report

(1 month ago)

55.56%

Industry Average

“ Ordered & paid for a tv on Thursday for next day delivery, cancelled a hospital appointment to make sure we would be there. ”

- Ray Hill

“ Wanted to purchase a tv in the sales, found one with £100 off but not available for collection or delivery. No wonder Argos will soon be gone! ”

- Anonymous

“ DELIVERY TO HOME TERRIBLE, FORGET IT! UPDATE: Saturday 21/12/24 Another collection was arranged for today and I was to get a 2 hour collection windows that morning, I never got one so again contacted Argos chat (so I have evidence of the continued problems) THE PROMISED COLLECTION TODAY made by JOAN @ 16:46 on 12th December NEVER HAPPENED (AGAIN) This morning (21/12/24) RITTIK eventually told me when I contacted them AGAIN that my collection would be between 10am and 12pm. ”

- Bob

Argos Reviews

Delivery - Average