Argos Reviews

2.7 Rating 4,042 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,042 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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How long does Argos take to deliver?

Helpful Report

(1 week ago)

Argos normally delivers over 7 Days.

Helpful Report

(1 week ago)

56.38%

Industry Average

“ Atrocious delivery service, contemptuous customer service. ”

- ""

“ I selected the delivery date and time slot. ”

- Anonymous

“ Ordered a mattress 26 days ago had no date for delivery & was fobbed off by a chatbot. I am sleeping on a sofa I have cancer & am at my wits end. Causing anxiety, I can’t believe a company can be so bad the sooner they go under the better. ”

- Steve

Argos Reviews

Delivery - Average