Argos Reviews

2.7 Rating 4,034 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

info@argos.co.uk

How quickly does Argos resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is Argos takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

60.00%

Industry Average

“ Great customer service on a recent purchase ”

- John Rogerson

“ I have been into windy bank store Colne today, as a over seventy year old things sometime are confusing but todays transaction went really well due to the top class service provided by a sales person called Vanessa. What an asset she is to your team.I would recommend any one of a certain age who requires assistance Argos Windy bank Colne is the place to go and ask for Vanessa. ”

- Peter Whitaker

“ Very good customer service ,Angie and Asad ,in Argos,Beckton were so helpful and kind! ”

- Leonardo Dinu

Argos Reviews

Customer Service - Average