Argos Reviews

2.7 Rating 4,021 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Does Argos deliver on time?

Helpful Report

(1 month ago)

Greater than 31% of reviewers feedback is Argos normally delivers on time.

Helpful Report

(1 month ago)

55.56%

Industry Average

“ I made the mistake of buying from Argos and not Amazon! I purchased a hand held whisk Order Number 6629860858 on the 14th December with the delivery date to Sainsbury's in Holmes Chapel on Sunday 15th December from 10 am. ”

- Lesley Edwards

Argos Reviews

Delivery - Average