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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Verry good service and prompt
Helpful Report
Posted 7 years ago
Delighted with the quality of goods and customer service.
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Posted 7 years ago
Ordered an item in the afternoon which was dispatched and delivered the same day, very happy with service!
Helpful Report
Posted 7 years ago
Argos have go their delivery process sorted. Firstly, they give you a date of delivery, then they day before they tell you if it will be a morning or afternoon collection, on the morning of delivery they give you a one hour time slot, finally the driver calls when he/she is about 30 mins away. Why aren't other retailers as efficient as this?
Helpful Report
Posted 7 years ago
Very good customer services. When my first delivery of carver drawers arrived it was damaged. A rather frail item which was not at all protected for the journey. Customer services very polite and immediately ordered a further delivery the same evening. This was brought 8.30 pm by an extremely pleasant young man who helped me unwrap and thoroughly examine the second set. This product is rather flimsy for the price but looks good and does what I wanted it to do, ie hold my craft materials.
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Posted 7 years ago
Bought my 2 boys 2 of the latest fingerlings from here nd they were at a great price! Saved some money and the delivery was so quick.
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Posted 7 years ago
Great customer service, recently bought a large item and the cashier helped me to the car as I was by myself with my little boy - that sort of care & help goes along way! Much appreciated
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Posted 7 years ago
#first time I have used same day delivery for my son ready for his move university, obviously thought I had more time and when I realised I immediately went to Argos as a brand that can be trusted and I am pleased to say they didn’t let me down, made me look like a super cool mum 😂 thank you thank you thank you argos_online thank you so much, first time I have used same day delivery. Very impressed delivered on time just as promised .
Helpful Report
Posted 7 years ago
RT i bought a very expensive TV 10th August 2017. it wont turn on today.2 days out of warranty.reported,very…
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Posted 7 years ago
Having bought an item that was broken in the packaging I had lost receipt but Argos changed my item no questions asked .
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Posted 7 years ago
Readily available and really fast to collect. Customer service top notch.
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Posted 7 years ago
Recently ordered from them online. Very poor customer service. Could not get through on the links I was sent. I was told I had been refunded my money and I had not. Still chasing it up
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Posted 7 years ago
The delivery men were so helpful and worked really hard in a house that was not easy
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Posted 7 years ago
Tried to get a bed and a sofa with you. The worst company I could have chosen! Was supposed to be delivered last Saturday and now i am being told this will be delivered this Thrusday.You have been an absolute nightmare to deal with. The most useless customer service people absolutely unwilling to help!
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Posted 7 years ago
Absolutely appalling customer service. Argos has gone out of their way to make it impossible to access customer services in any meaningful way, other than talking to the human robots they have trained to fob off any customer requests or complaints rather than trying to solve them. And why does Argos think they are exempt from giving their customers a proper receipt for their online purchases? Sure, they say they will post you one - but then don’t bother - 9 out of 10 times!!!
Helpful Report
Posted 7 years ago
Better price than Amazon, Currys and Richer Sounds. Wanted 40 inch tv and Argos had the best choice in this size. Collected off the shelf on visitng store whereas both Currys and Richer Sounds quoted 7 to 10 days for delivery to their store
Helpful Report
Posted 7 years ago
I am very pleased with the new suite I purchased and they delivered on the day I asked for
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Posted 7 years ago
Had the item in stock as it said on the website and it was a very good service I received
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Posted 7 years ago
Thank you Argos who will reserve any item even from store to another and will not charge you postage 5 stars.....
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Posted 7 years ago
checked both in store online and a promise of 5 days delivery was made. I was then told 2 weeks. The order was made for 12-2pm today and was rung at 1:45 to be told it would not be delivered for another 6 weeks as you have an issue with a van and then hung up on. For a large company as yourselves im sure you have more than 1 operating van. This is truly unacceptable behaviour to take peoples money and then delay the order with such a pathetic excuse. You have failed multiple times in the past and can see reading your facebook page this isn't a rare occurrence. Your customer service is the worst i have encountered both in store and on phone and your only way of making a complaint is through email. For a modern day company i think you'll agree is laughable. I have never felt so angry and let down by any company. I will ensure ratings and reviews will be left on every site including trust pilot and will highly recommend my friends and family to avoid Argos at all costs. Absolutely pathetic for such a large company, you should be ashamed of the way you operate and hopefully the British public avoid your services at all costs
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews