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Argos Reviews

2.7 Rating 4,066 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,066 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I normally am generally happy with Argos but not of late( A recent price event). I tried to make an order online . The item was stated as not in stock for home or by collection from a store.But the same item was available at the "new" higher price. When I collected this item I was not amused to find that a sticker with a new code number had been stuck over the old code number. Meaning that all along this item HAD been available to purchase at the same store for the lower price. Complained to customer svcs. They said that they were sorry & would issue a refund of the £10 difference.But nothing as yet. Argos I thought that companies were not allowed to do this blatant price fixing?!!
Helpful Report
Posted 7 years ago
Good selection of merchandise , reasonable prices, deliver as stated on purchase. However high delivery charges
Helpful Report
Posted 7 years ago
After a poor show from sports direct i went to argos and buy a gift for my daughter.
Helpful Report
Posted 7 years ago
Ordered item online was notified all the time of when it would be their x when i cud collect full address if the argos telephone number
Helpful Report
Posted 7 years ago
bought a bluetooth speaker and really happy with service given and highly recommend jbl speakers and shopping at argos
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Posted 7 years ago
had what i wanted in stock,staff very helpful
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Posted 7 years ago
Terrible. Quick enough to sell you something but if that item is not fit for purpose, ie doesn't work properly and this is over 30 days, tough on you. You have to pay for someone else to fix it. Esp white goods. So in effect you pay twice.
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Posted 7 years ago
Went to dudley argos today and accused of using a product, manager Sarah was so rude and abrupt couldn’t believe her attitude and wouldn’t even let you talk shouldn’t be a manager and at one point thought it was amusing so filed a complaint, no wonder as a company sales are down she clearly didn’t want to be there and certainly shouldn’t be. One of the worst argos i have visted
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Posted 7 years ago
My orders came in right on time qnd they were exactly what i asked for. I could not be more happier.
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Posted 7 years ago
Reserved on line & my goods were ready when I arrived at shop....no hanging around
Helpful Report
Posted 7 years ago
After purchasing Chester drawer set the 4 drawer was damaged,but it was your customer service after care that was appalling!! Spoke to 2 advisors and the Ryan the supervisor and still not helpful, was told that drawers set was out of stock, Checked website after these phone calls and discovered 4 drawer was available on its own,so another phone call later to a nicer customer advisor is now been replaced, sorry Argos won't be shopping with you again, and your customer service team need to realise that all customers are important and we are the ones who keep them in a job!! Better manners and enthusiasm is needed.
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Posted 7 years ago
Often you are able to return products even after a year and even if you lost the receipt which is why I would buy there often
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Posted 7 years ago
I got excellent customer service from Marry, she is working at Hounslow argos store. Hard and polite worker! 5 stars just for her :)
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Posted 7 years ago
excelente costumer service and a good value for money, happy customer!!!!
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Posted 7 years ago
ITEM AT GOOD PRICE QUALITY GREAT AND THE DELIVERY EXCELLENT
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Posted 7 years ago
Absolutely disgusting table n chairs 219.99 now because there on with an offer you have put them up to 249.99👎👎
Helpful Report
Posted 7 years ago
I travelled 54 miles to buy a tv from Argos, there were no cables in the box so i rang customer services. That was a waste of a phone call! Good customer service would have been to source either a replacement tv or the canles and get them to me. All Argos could say was take the tv back and have a refund, they didnt even try to sort it out even though they had sold me a product that had parts missing. This is'nt the first time i have had problems with Argos, their customer service is non-existant. Without doubt Argos will be one of the next big chain stores to go down the pan, pathetic service and i'll never shop there again because quite simply they are'nt worth the effort.
Helpful Report
Posted 7 years ago
Good in store service. Web site can be slow, not able to save items in trolley until later, make returning to purchase challenging.
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Posted 7 years ago
Good prices. Brilluant delivery service. Very friendly staff
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Posted 7 years ago
Bought a new Henry Wash to clean my carpets and Hoover steam machine to clean my cooker and virtually everything in my house! Awesome same day delivery!!!
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Posted 7 years ago
Argos is rated 2.7 based on 4,066 reviews