“Hunts Cross, Liverpool. My last three deliveries, 2 were over an hour late, the third has a missing item worth £8.50. The driver said he would drop it off the next day, called the call centre, they had no idea what i was talking about. Drivers obviously chat s***
Cancelled my delivery pass, the service is appalling!
I have a son with disabilities, I'd rather struggle around the store than rely on Asda home delivery.”
“Totally miserable member of staff at Emerson green, very rude woman staff member, talking to a old man like he was stupid,bullying younger staff, talking to them like she had a problem!!pony tail at 60...odd”
“Delivery driver has a shocking attitude and didn’t bring the shopping to my front door. That is what I pay for then I phoned to complain and nobody was interested.”
“SUPPLIMENTS ALWAYS WRONG
I ORDERED 4 BANANAS RECEAVED 2
I BOUGHT MAPLE AND PEACON PLAIT WHICH I HAD TO COOK AGAIN AS THEY WERE STOGGY
4 CHELSEA BUNS OUT OF DATE IN ONE DAY”
“First time Asda order late so gave me voucher for this, second time really messed up order never arrived no phone call or anything off Asda to say wasn't coming I had to contact them, waiting to here off manager about situation now, please don't order grocery shopping at Asda Wrexham store they treat there customers such as me terrible everyone stop ordering shopping with them my advice is .”
“Ordered online delivery never turned up didn't even get a call or nothing to tell me I rung up didn't know what was going on what a joke. Rung next day still didn't know I had to 're order to which some items were then sold out . Poor customer service.”
“Customer of Asda Straiton Midlothian .
I find the store clean and well stocked. Staff are pleasant and helpful,especially Alain who is always chatty and never rushes anyone when they are going through the checkout which makes shopping less stressful for those of us that are not lovers of shopping.”
“Good selection of products, competitive prices. Easy to shop, helpful staff. Plenty of checkouts and ample self service checkout too. Customer services always very helpful and knowledgeable.”
“I purchased a table and chairs 89.00 same one in Wilkinson's 60.00 emailed phoned up got told shop round next time gave me a link to put my receipt number in don't do price promise with Wilkinson's I was told so Asda use your 29.00 to teach your staff good customer service because they way they talk to your customers they need it !!!!!!!!!”
“Avoid! Didn't show up for my delivery. Couldn't get through to anyone. Eventually managed to speak to customer service who had no idea what was happening. Several days later after no indication of what had happened to my grocery delivery they called. All they could offer was free delivery if I rescheduled. Ooo, a £1-2 compensation for what turned out to be considerable inconvenience with no communication!”
