“By allowing me to buy a replacement coat for a faulty one at the same price as the original; by prompt and helpful Customer Service; by fast delivery in the first place.
I have clothes bought from Cotton Traders some years ago and they're still going strong - good quality, reasonable prices, bargain sale prices.”
“The online ordering was very easy and the products were delivered on time and well packaged. The products are always well made and are good value for money.”
“I ordered 3 ladies shirts, 4 men's shirts, a jacquard duvet cover plus pillowcases, and it all arrived within the week, I am very happy with all the goods ordered, excellent service and very good value”
“Range of clothes, prices, availability, delivery and after sales service are all excellent but why oh why are the sleeves on many of their shirts and jumpers so long. I can assure them that my arms are not 4 inches shorter than the average man, a Regular size jacket always fits me, my arms would need to reach my knees for some of their T shirts and Polos to fit. My wife has had similar problems. Please correct this irritating fault.”
“The managing staff are very rude and were no help to anyone in store. They sat on there phones behind the till the whole time i was in the shop. In the hermitage store there was a big blonde lady and was very rude to the staff member working. The stock has gone up loads in the price but the quality has got worse than it used to be!”
