Dick Dyer Mercedes-Benz Reviews

Name: Dick Dyer Mercedes-Benz
Rating: 4.63

4.6 Rating 160 Reviews

91 %

of reviewers recommend Dick Dyer Mercedes-Benz

Company Reviews

Questions

Metrics

4.6

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

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Dick Dyer Mercedes-Benz 5 star review on 5th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was satisfied with my overall experience and especially the rebate for my tires!!! Thanks”

Helpful Report

(Parts) - Posted 4 years ago

“Good service well trend tech friendly atmosphere marry Xmas to all Dick Dyer& associates”

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(Service) - Posted 4 years ago

“5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Best Dealership In State. Personnel are very courteous, a big welcome & smiles. Outstanding service every time. Never a bad moment. We love them, we will never shop anywhere else. ✅❤️”

Helpful Report

(Sales) - Posted 4 years ago

“Awful, I can’t think of anything positive or unique that reflects on the negative experience I had while making my purchase. 1. Mrs. Barbers Bethea is your greatest asset. 2. What an advantage you enjoy being the only Mercedes-Benz (new car) dealership in town.”

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(Sales) - Posted 4 years ago

“LOVE the customer service at Dick Dyer & Associates! Top Notch! None Better!”

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(Service) - Posted 4 years ago

“I always call Brice he is THE BEST he has never fail and trust me I came in for service enough in the past few months . KUDOS TO BRICE”

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(Service) - Posted 4 years ago

“I’ve owned several Mercedes Benz autos. These cars speak for them selves. What is superb is the service at Dick Dyer Mercedes Benz. The sales and service are in a class by its self. W. M.”

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(Sales) - Posted 4 years ago

“Awesome people and great service! Thanks!!!!!!!”

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(Sales) - Posted 4 years ago

“Everyone from the receptionist, sales teams, mechanics have been very helpful and willing to go beyond the norm to make sure you get help or questions answered”

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(Sales) - Posted 4 years ago

“Dick Dyer provides excellent service and staff is always friendly!”

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(Service) - Posted 4 years ago

“i just bought a new Toyota Land Cruiser, i dreaded going through the buying process after i bought a the GLE 300d from Dyer. It was a complete opposite experience they were so cool absolutely no pressure, when I said No they were fine. Buying from Dryer was a constant "upsale". I won't be buying a Mercedes or from Dyer again.”

Helpful Report

(Sales) - Posted 4 years ago

“Great customer service!”

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(Service) - Posted 4 years ago

“My daughter took possession of a 2010 M-B GLK350 when I purchased a 2016 C300 from your dealership. Earlier this Fall, she lost confidence in her brakes, and we had it towed to your dealership. Next day, we received an estimate of $4,800 to have the brake lines replaced. I discussed this with my local repair shop in Chapin, and they could not understand neither the estimate, nor the pricing. We paid your "diagnostic fee" to get the care released and towed to Chapin. We then waited 3.5 days, while my local repair shop awaited your parts estimate, which never arrived. Ultimately, they were forced to obtain the M-B parts from an out of state dealer, and not only replaced the brake lines, but also the brake pads and rotors, all the way around. Final cost, $1700, total. Due to this situation, you not only lost my wife an I as a customer, but also my daughter, and the local repair shop.”

Helpful Report

(Service) - Posted 4 years ago

“I live in Charleston and by all my cars from dick dyer. They treat your very fair than dealers in Charleston”

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(Sales) - Posted 4 years ago

“Service has been good. Did have a question and put it in the survey after service but never was contacted. Otherwise satisfied!”

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(Service) - Posted 4 years ago

“Great for 30 years!”

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(Sales) - Posted 4 years ago

“Excellent service from my salesperson, Barbara and the rest of the staff.”

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(Sales) - Posted 4 years ago

“Much improved in service dept since 5 years ago. Going to miss Bob Cullum. Worried about person who takes his place.”

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(Service) - Posted 4 years ago

“Extremely pleased with the service. concern, and professionalism exhibited during this visit and the selection and purchase of my E300”

Helpful Report

(Sales) - Posted 4 years ago

“Love Dick Dyer, all the staff are so good, I travel 164 miles to have my car serviced, and I have a dealer about 3 miles from my house.”

Helpful Report

(Service) - Posted 4 years ago

Dick Dyer Mercedes-Benz is rated 4.6 based on 160 reviews