DICK'S Sporting Goods Reviews

1.8 Rating 165 Reviews
18 %
of reviewers recommend DICK'S Sporting Goods
1.8
Based on 165 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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DICK'S Sporting Goods 1 star review on 27th October 2022
Leigh
DICK'S Sporting Goods 1 star review on 19th September 2022
William Earls
DICK'S Sporting Goods 1 star review on 19th September 2022
William Earls
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 1 star review on 13th February 2022
Anonymous
DICK'S Sporting Goods 2 star review on 28th August 2021
JWM
12
Anonymous
Anonymous  // 01/01/2019
Treadmill delivered yesterday. Immediately before walking out the door, installers informed us that it would be $30 for them to take the box. Dick's website says: Room-of-Choice Delivery & Assembly Your item will be delivered into the room of your choice, including one flight of stairs up or down. Your item will then be unpacked and fully assembled. All packaging will be removed after the assembly is complete. https://www.dickssportinggoods.com/s/shipping-information Manager said salespersons are supposed to inform customer about this. Ours did not. Slip-up there. But the responsibility actually falls on corporate for lack of transparency/correct information on their website. Not happy!
Helpful Report
Posted 3 years ago
Easy ordering and decent ship time
Helpful Report
Posted 5 years ago
Good selection and some reasonable prices, but you have to watch and know what is a good deal because some items are overpriced.
Helpful Report
Posted 6 years ago
DICK'S Sporting Goods is rated 1.8 based on 165 reviews