Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 6 years ago

“The prices are decent and they have a lot of options. I also like that they’re 18+ instead of 21!”

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Posted 6 years ago

“Have bought two vape pens from here and each were cheap, reliable, and arrived quickly ! love the purchases, and i got a free juice with each one !”

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Posted 6 years ago

Hi Gwendolyn, We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Selina Customer Care

Posted 6 years ago

“My package arrived well packed and on time. However one of the deals was not applied, so keep an eye on your checkout total.”

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Posted 6 years ago

“I was happy just took a while to get what I ordered..”

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Posted 6 years ago

“I love the prices for all the pods and like love the random deals they sometimes have. I do wish for more pod systems. Overall the best site for vape.”

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Posted 6 years ago

“Really liked it. Shipping was relatively quick. Only two complaints are that I had to make 2 separate purchases to use 2 coupon codes, and they don't work on weekends, so I had to wait until Monday to get a shipping code.”

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Posted 6 years ago

“Orders are processed quick, and shipping to california is usually a few days on the standard shipping.”

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Posted 6 years ago

“Quick ease of ordering is very nice, unfortunately I can only purchase five packs at a time which is a little inconvenient to do almost on a weekly basis. It would be nice to purchase more at one time.”

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Posted 6 years ago

“Great website highly recomended shipping cam super fast.”

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Posted 6 years ago

We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Leonard Customer Care

Posted 6 years ago

“Prospective ElecticTobacconist Customers: ElecticTobacconist Tobavvonist not only sells the newest and most popular electric cigarette merchandise and juices, but also provides exceptional customer service, timely shipment, and overall satisfaction. As a first time buyer, I'll definitely come back again. Pleasure to do business with a company that cares about it's customers! Thanks 😀 Andrew Garcia”

Helpful Report

Posted 6 years ago

Thanks for the review! We strive to provide a good customer experience with a wide variety of products, competitive pricing, and smooth customer service. Our warehouse works hard to get all orders out same-day. Glad you enjoyed our website! Best, Leonard Customer Care

Posted 6 years ago

“Fast shipping good seller”

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Posted 6 years ago

We are happy to hear you have been enjoying your purchase from us! Our warehouse works hard to ensure all packages go out same-day. Thank you for the great review! Best, Leonard Customer Care

Posted 6 years ago

“Product is good price and fast delivery”

Helpful Report

Posted 6 years ago

Thank you for your great review! We strive to provide a positive buying experience with a wide variety of affordable products and same-day shipping. We look forward to seeing your orders come through in the future! Best, Leonard Customer Care

Posted 6 years ago

“Great service and fast delivery!”

Helpful Report

Posted 6 years ago

Thank you for your great review! We strive to provide a positive buying experience with smooth customer service and same-day shipping. We look forward to seeing your orders come through in the future! Best, Leonard Customer Care

Posted 6 years ago

“Pricing is great and the product is better!”

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Posted 6 years ago

“Had some issues with a couple products, but like the fact that you can fill the pods on the boulder rock. Just wish they sold larger bottles of ejuice.”

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Posted 6 years ago

“I think this is my favorite site to order my vaping products from because there is a great selection for a good price. Fast delivery and I love the free shipping on orders over 25$. One recommendation I have though is that I think frequent customers should have a discount code, like 10% or something because I make orders quite frequently.”

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Posted 6 years ago

“good product, and usually very good prices glad I found you.”

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Posted 6 years ago

“The product I ordered is a discontinued item, But Electric Tobacconist came thru! They had the product, I ordered it, and they shipped it, I received the correct item, and I am very pleased, More then you know, So Thank You!”

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Posted 6 years ago

We are glad to hear we were able to help you out! Thank you for the good review and we hope you continue to choose us for all of your future vaping needs! Best, Leonard Customer Care

Posted 6 years ago

“I made the purchase for my aunt. She did not receive instructions with her e-cig so when she put juice in the cig, she had no idea where to insert the juice, so it was distroyed and I ordered if from you because I had no problem with the e-cigs I had purchased.”

Helpful Report

Posted 6 years ago

Thank you for your review! We are so sorry to hear you had issues with your order. Please feel free to reach out to our customer service team at https://www.electrictobacconist.com/help so that we can assist you. Best, Leonard Customer Care

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews