Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate around and order from.Unfortunately the tuelle skirt didn't look right on my daughter as made her look bigger than her size 12. The skirt was well made and the colour true to the photo.We wanted the skirt for a bridesmaid but sadly didn't look as we wanted.pity because it is a really lovely skirt.”

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Posted 6 years ago

Hi There Thank you for the review, thats a shame... We are making the tutus with 4 layers of tulle netting so they will not be as puffy so please watch this space. Thanks again.

Posted 6 years ago

“Products arrived quickly, and I love them!”

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Posted 6 years ago

Hi Thank you for taking the time to leave a review. Have a great day X

Posted 6 years ago

“Very happy, will be ordering again real soon ... thanks a lot xxxx”

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Posted 6 years ago

Hi Thank you for taking the time to leave a review. Have a great day

Posted 6 years ago

“Delivered quickly, nice quality. Design made garment very voluminous with only major reworking the way to make it less big. A shame as a nice concept.”

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Posted 6 years ago

Hi Julia Thank you for the review, I'm guessing you are talking about the tutus.... We are currently looking at making some with 4 layers of netting for this reason. Thanks again

Posted 6 years ago

“Lovely item. However, more information would be good regarding expected day of delivery. Only received information from post office that they would attempt to deliver on the that specific day. Did not receive information from company regarding dispatch of item. Feel this would improve overall customer information. Thank you.”

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Posted 6 years ago

Hi There Thank you for the review. Glad you like your item. We do send a confirmation email once the order has been paid but sometimes they do get caught in spam and junk folders. Thanks again for the review and the order, Have a great day. Steve

Posted 6 years ago

“I ordered 2 cotton jumpsuits, one for me and one for a friend for her birthday. She was really pleased with it as was I . I am just under 5ft and wasn't sure if it would be too long but it's just about right which is always a bonus, perfect for this hot weather.”

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Posted 6 years ago

Hi Laura Thank you for the review.... What a lovely friend you are..... Have a great day.

Posted 6 years ago

“Love the product !! Love the website and how ‘at home models’ help you see how the items actually look!! The only let down was the way the product arrived - appeared to have been sort of ‘stuffed in’ a bag.”

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Posted 6 years ago

Hi Thea Thank you for the review, We do pack all the items as carefully as possible but then they go through the RM mailing system. Hope it wasn't to creased... x

Posted 6 years ago

“Great quality dresses and such a prompt service - thank you x x”

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Posted 6 years ago

Hi Harji Thank you for the recview Have a great day

Posted 6 years ago

“Lovely tie dye dresses. Perfect for holidays and delivered well within the delivery time.”

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Posted 6 years ago

Hi Lynn Thank you for the review.

Posted 6 years ago

“Good service, quick delivery Dress not as good quality as i’d expected”

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Posted 6 years ago

Hi Georgia Thank you for the order, Apologies you were not happy with the quality. We are constantly improving our designs, fit and fabrics. Hopefully you will shop with us again and give us another chance to impress you.

Posted 6 years ago

“Website was east to use Delivery was within timeframe”

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Posted 6 years ago

Hi Great to hear you were happy with the service.

Posted 6 years ago

“Was really excited to order from the attic, dress looked lovely on website, unfortunately the dress arrived very creased and needed to be ironed so was slightly disappointed by this.”

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Posted 6 years ago

Hi There Thank you for the feedback. We do try to ensure all clothes leave us in a good condition.

Posted 6 years ago

“Really great fitting clothes and fab collections. Easy to use website and parcel tracking.”

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Posted 6 years ago

Thank you x

Posted 6 years ago

“Lovely clothes, so easy to order. Only complaint is it took a week to arrive from ordering”

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Posted 6 years ago

“Arrived in time and as described 😁”

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Posted 6 years ago

“Prompt service”

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Posted 6 years ago

“Great service and prompt delivery.”

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Posted 6 years ago

“My item was delivered in good time and the description was very good. Would use again”

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Posted 6 years ago

Hi Amy Thank you for the review Have a great day. x

Posted 6 years ago

“After a technical hitch with my order meaning it appeared cancelled Elsie's Attic were quick to sort it out and send my item for next day delivery. I am very pleased with my bag and look forward to ordering from then again.”

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Posted 6 years ago

Hi There Apologies for the glitch....it does happen now and again. glad to hear you are please with the outcome. Have a great day

Posted 6 years ago

“Lovely clothes, and good customer communication when delivery took a bit longer than expected.”

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Posted 6 years ago

Hi Catherine Thank you for the review, Apologies delivery has been a bit slower than normal but our customers keep buying too many things from us..... Have a great weekend x

Posted 6 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews