Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Disappointed with the communication from Elsies Attic, my order said to allow 7 days for delivery but 10 days later there was no sign and no news. After emailing to ask they did respond very quickly explaining the delay, only for me to get a further email the next day saying one item would be refunded but no indication which item or why! The dresses were lovely and good quality when they arrived, but very disappointed with the lack of updates regarding delivery.
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Posted 4 years ago
First time ordering. Arrived quickly would say the dress was not the best quality for the cost. But my other item was beautiful. Would order again.
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Posted 4 years ago
Fit is good. Although the trousers arrived without wrapping of any kind and also smelled fishy! So knocking off two stars.
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Posted 4 years ago
Dress looks lovely, but close up the finishing of the stitching and hems looks a bit shoddy
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Posted 4 years ago
I wasnt over impressed with the jacket. Is rather thin materal wise. Nice design. Shame about material
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Posted 4 years ago
I loved the Web site and service I received. Packaging was lovely but I found the clothes that were one size to fit all just looked like a tent on me so am sending it all back.
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Posted 4 years ago
Unfortunately the sizing seems a little small x
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Posted 4 years ago
Excellent service and quick dispatch but was very disappointed in quality of item received, felt cheaply made with poor quality material used.
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Posted 4 years ago
The top was very tight fitting across the bust which was a bit disappointing but the dress itself is lovely. Desperately trying to lose a bit of weight from my bust so I can wear it. Love the fabric and the length
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Posted 4 years ago
Got 2 oversized tops and a jacket.Not the best quality, a bit disappointed really. The jacket is actually a very cheap material and the finishes are not what I expected for £30. Out of 3 itemletssay that only one is okay. The pictures used on the site are great, reality is a bit different. Overall this was my first and last purchase from Elsie's.
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Posted 4 years ago
Poor quality material this time. Very disappointed
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Posted 4 years ago
I really love the website and the clothing pictures / choice of products. However, when I received the dress I ordered it looked like a different colour than the picture and there was a small pull on it. I still love the dress and have worn it twice since I received it last week but I was a little disappointed with this.
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Posted 4 years ago
Quick delivery, but unfortunately the item I ordered was not of the best quality and I returned it. One thing that puts me off is there was no care label in the item which I thought was a bit strange. Not sure if this is how all their stock is sold. Having said all this, returns were easy and free and company were very quick to refund.
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Posted 4 years ago
Top was beautiful but shoes where very small for a 6 I have given them to my friend. I don't have a printer to print return label off, think this should be provided with your purchase would make it easier to return goods.
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Posted 4 years ago
On the website the bag looks cream with a bright silver star but when recieved it was light brown with dark star,still like it but was really disappointed.
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Posted 4 years ago
A bit disappointed with the quality of my trousers, the star jumper is very big and shapeless...I will use it just around the house : (
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Posted 4 years ago
Little disappointed with sizing, harem pants were too short and see through material and star trousers were way too big and not tight fitting as advertised on model. I’m a size 16 and pregnant, so ordered 14-18 and were ridiculously large.
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Posted 4 years ago
Lovely products and I would buy hundreds but at 5 11” all just too short! X
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Posted 4 years ago
Delivery rec quick but item way to long and I'm 5.6 so average height. Had to return for refund
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Posted 4 years ago
Easy to order. Lovely range of products. Unfortunately design faded on t-shirt considerably after first wash. After advising of the issue I was refunded but no feedback. Ordered product again same issue.
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Posted 4 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews