Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,857 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fashion Nova is now my go-to shop for whenever I need to look awesome. So basically it means I’d rely on it for parties, special occasions, and date nights. I just know you can never go wrong with Fashion Nova.”

Helpful Report

Posted 6 years ago

“I initially shopped in Fashion Nova because I knew Kylie wears their stuff. I tried on the kind of clothes she modeled and I didn’t expect myself to rock the look. I think it has a lot to do with the fitting.”

Helpful Report

Posted 6 years ago

“The aquamarine brush set from fashion nova’s beauty section has me fangirling. I absolutely love that color and it makes me so motivated to keep practicing my makeup skills, especially contouring.”

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Posted 6 years ago

“Thanks to fashion nova, I’m definitely what you would call a hot mama. I proved to my friends and family that you can look sexy even when your tummy becomes gigantic.”

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Posted 6 years ago

“High fashion has never been this accessible. I’m so glad I get to buy trendy outfits from Fashion Nova even though I’m still just a student. It feels great knowing you don’t need a lot of money to look like a celebrity.”

Helpful Report

Posted 6 years ago

“FN’s size guides are so effective I wonder why other shops don’t have anything similar. It’s so helpful and it feels so good to get something from a high fashion shop that fits you perfectly.”

Helpful Report

Posted 6 years ago

“I honestly don’t get all the bad reviews. I have been shopping with fashion nova since they started and never had a problem. I mean yeah some of the clothes were to big but that’s the con of ordering online. I’ve always received my packages on time and got my money worth. Great quality clothes. The only thing I’ll say is anything white is kind of see through, but other than that I love them.”

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Posted 6 years ago

“I guess all these reviews are because something went wrong with their order BUT..... I love them I move ordered form them twice and both times by the second/ third day they are here!!!!!! Super fast love love love. They have some weird as styles but I only buy the jeans anyway. I have so much trouble finding jeans because they fit from top but are too loose from bottom or something like that great jeans great price”

Helpful Report

Posted 6 years ago

“I placed an order for jeans to be shipped overnight. I received my order the next day and the jeans fit great. Im wearing them on 2/16/19. I will continue to order other items and I recommended this site to my friends.”

Helpful Report

Posted 6 years ago

“Purchase came within just a few days. I would suggest reading reviews and looking at sizing charts on each item before ordering. I would also suggest looking up coupon codes as there are always a million online. Overall the item quality is just amazing. I absolutely love the quality and cut. They have so many cropped clothing designs and thats my favorite thing ever so i was so happy to see all of that. Great experience, I would completely recommend.”

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Posted 6 years ago

“I loved everything about it. Clothes fit well, good material, great prices and fast delivery. Will definitely order again.”

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Posted 6 years ago

“Club factory care number 6289224030*****9677092614 6289224030*****9677092614 6289224030*****9677092614 6289224030*****9677092614 6289224030*****9677092614 6289224030*****9677092614 6289224030*****9677092614”

Helpful Report

Posted 6 years ago

“I'm truly surprised to see all these negative comment. I order from this company regularly and only once i returned and Item, but only because I ordered the wrong size. I will continue to order from Fashion Nova and will tell others to do so. When you by things for a cheaper price, sometimes the material lwill be thin or cheap looking but in my case, eery item looked exactly like the picture even the shoes I ordered. Also, whenever I order my items come in 2 days from ordering with regular shipping.”

Helpful Report

Posted 6 years ago

“This company has been improved A Lot! Shipping and Customer Service is way Better now since they moved. I haven’t got any more Issues to receive or return my Items I’m happy since I love their Clothes good quality at good prices always offering discount ising their coupon codes thanks!!”

Helpful Report

Posted 6 years ago

“2gud customer care number 6289224030//7972075286 8249406219//9677092614 2gud customer care number 6289224030//7972075286 8249406219//9677092614 2gud customer care number 6289224030//7972075286 8249406219//9677092614 2gud customer care number 6289224030//7972075286 8249406219//9677092614 2gud customer care number 6289224030//7972075286 8249406219//9677092614 2gud customer care number 6289224030//7972075286 8249406219//9677092614”

Helpful Report

Posted 6 years ago

“2gud customer care number 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614 6289224030//7972075286 8249406219//9677092614”

Helpful Report

Posted 6 years ago

“I had went on a 40 day fast. Lost a ton of weight and took a chance to order on Fashion Nova for the first time. I order 7 items 4 were jeans . They were stretchy and very comfortable. I had took a chance because sizing charts could be deceiving. I am confident to order again. The dress I ordered fabric wasn’t exactly what I had in mind but it was still a very nice fabric and sturdier than expected and a dress that’s going to a classic black sexy dress that will be in my closet that I could dress 👗 up or down. Overall I’m very satisfied with my order and I look 👀 forward to continued shopping on this site. Oh and I ordered my clothes on a Friday and they suggested paying extra for next day delivery but I received my order that Monday. I didn’t have to wait long for my order. I would order again.”

Helpful Report

Posted 6 years ago

“FN is quick, delivers on time, and they are responsive towards my every order.”

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Posted 6 years ago

“I got nervous after reading the reviews here but I'm all good with Fashion Nova now. I think I understand what happened with some of the negative responses here. #1 The clothes are usually form fitting, so if you're not into that, get one size larger than you usually would. I like my clothes to fit this way, so I got my normal size, which is a large. #2 The quality of the clothes is similar to other low cost stores like Forever 21 and Charlotte Russe. I bought 9 dresses for $10 each. I'm not expecting D&G quality material and durability. The materials are comfortable and similar in quality to Forever 21, so I'm good. So in the end, I approve of Fashion Nova. On the other hand, I didn't need an exchange or refund, so I have no comment on that process. So to avoid needing to return something, just get your normal size or one size larger if you are worried about fit. I usually wear a Large in most dresses, and I bought a large in all but one item, and they all fit fine. Surprisingly, the Medium I bought fit just fine as well, but that was because of the type of dress it is. It's got an adjustable waist and a flared skirt, so it was designed to have space. I was a little worried when I saw that Larges were out of stock, so I ran the risk of losing my $10 on a Medium and ended up being totally pleased with the fit.”

Helpful Report

Posted 6 years ago

“1) Great clothes 2) Everything is nice. Should add more red to plus sizes 3) My 2 day shipping turns into 2 weeks🙄”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,857 reviews