Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,886 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FN’s No baggage eye masks are very effective. I’ve been working nights, and overtime is no stranger to me. Not to mention all the Netflix binges I do on weekends. I thought the bags under my eyes would be permanent until these eye masks made them vanish.”

Helpful Report

Posted 6 years ago

“Overnight shipping is real with fashionnova. I’ve heard so many shops telling me they can ship overnight but end up arriving the day after they are expected, Fashionnova delivers both their promises and your items.”

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Posted 6 years ago

“The dusty mauve I bought from fashion nova looks so elegant on me and I love the color especially because it brings out my skin color nicely. Fashion Nova does not kid around with quality.”

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Posted 6 years ago

“I’m trying on dresses and pants I bought from fashionnova for the very first time and I have realized how scary accurate their chart accuracy is. They all fit nicely on me and everything is properly tight or loose that’s perfect for my proportion.”

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Posted 6 years ago

“I noticed that Fashion NOVA always delivers their packages on time. Their transport is always timely and so far, in my experience, they’ve been consistently on time with my orders.”

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Posted 6 years ago

“I am very impressed with FN’s customer service because they were able to answer my concerns properly and promptly reply to my emails without me having to prod them every now and then.”

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Posted 6 years ago

“I always feel like a valued customer with fashion nova. When I email them regarding any concern, they email back and with satisfactory answers. And when I order something, I always get it on time.”

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Posted 6 years ago

“It was embarrassing for me to order, but I bought a really dominatrix-looking type of underwear from FashionNova just for a little bit of fun with my husband. I’ve never worn those type of clothes before, but it looked so flattering that I felt confident in myself when I showed off to my husband.”

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Posted 6 years ago

“Found few lacking pieces shipped from the items I ordered. I got frantic and contacted their customer service, asap. The receiver guided me calmly and tended to my concerns professionally. My lacking items arrived later that afternoon. Good job FN!”

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Posted 6 years ago

“I prefer the term thick instead of fat. Us thick women have a really hard time shopping because a lot of the good clothes don’t have our size and a lot of clothes our size don’t look so special. Now I know Fashion Nova has clothes that can handle us thick women.”

Helpful Report

Posted 6 years ago

“I look much better and livelier in the office now that I discovered that there are fun, stylish work clothes I could wear from fashion nova. I feel like a proper office lady now and I feel like I could be that charming blonde every company has.”

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Posted 6 years ago

“I have just received my first ever order from fashionnova and I am impressed with their delivery service. It should be the norm to deliver on time, but hardly any shop actually complies with that. Fashionnova is doing it right.”

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Posted 6 years ago

“FN has the best delivery service. My packages are intact even though they managed to deliver so quickly. I’m glad I found a shop that actually delivers when they said they would.”

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Posted 6 years ago

“Fashion Nova is now my go-to shop for whenever I need to look awesome. So basically it means I’d rely on it for parties, special occasions, and date nights. I just know you can never go wrong with Fashion Nova.”

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Posted 6 years ago

“I initially shopped in Fashion Nova because I knew Kylie wears their stuff. I tried on the kind of clothes she modeled and I didn’t expect myself to rock the look. I think it has a lot to do with the fitting.”

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Posted 6 years ago

“The aquamarine brush set from fashion nova’s beauty section has me fangirling. I absolutely love that color and it makes me so motivated to keep practicing my makeup skills, especially contouring.”

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Posted 6 years ago

“Thanks to fashion nova, I’m definitely what you would call a hot mama. I proved to my friends and family that you can look sexy even when your tummy becomes gigantic.”

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Posted 6 years ago

“High fashion has never been this accessible. I’m so glad I get to buy trendy outfits from Fashion Nova even though I’m still just a student. It feels great knowing you don’t need a lot of money to look like a celebrity.”

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Posted 6 years ago

“FN’s size guides are so effective I wonder why other shops don’t have anything similar. It’s so helpful and it feels so good to get something from a high fashion shop that fits you perfectly.”

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Posted 6 years ago

“I honestly don’t get all the bad reviews. I have been shopping with fashion nova since they started and never had a problem. I mean yeah some of the clothes were to big but that’s the con of ordering online. I’ve always received my packages on time and got my money worth. Great quality clothes. The only thing I’ll say is anything white is kind of see through, but other than that I love them.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,886 reviews