Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,857 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fashionnova has one of the fastest delivery services I have ever seen so far. Next day deliveries actually come through the next day, Deliveries don’t typically take a week, and delays don’t exist.”

Helpful Report

Posted 6 years ago

“I’m a runner and I love fashionnova’s windbreaker lounge set. I run around different terrain for hours every day and the lounge set doesn’t look like it’s ruined at all.”

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Posted 6 years ago

“Thanks to fashion nova’s efficient delivery service, I expect every single one of my orders to be quick orders. I’m never disappointed. That’s how reliable Fashionnova is.”

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Posted 6 years ago

“Fashion Nova has helped me acquire perfect, clear skin. I haven’t had an acne breakout in months, my pores are smaller, and my skin looks brighter and more moisturized.”

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Posted 6 years ago

“Fashion Nova’s customer service is great in that they’re able to address every concern I present them with and their answers are always very assuring, They also make sure to make me feel like I shouldn’t hesitate to ask them about anything.”

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Posted 6 years ago

“FN’s blazer dress is multipurpose. I can wear it on casual days but I can also wear it in my workplace where it blends so well. It’s very appropriate and it functions the way it’s supposed to: to give you a warm, subtle, cutesy look.”

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Posted 6 years ago

“I’m proud to be a future mom and I appreciate how fashion nova has clothes that aren’t ashamed of flaunting my baby bump. I can’t believe a fashion store has chic styles for pregnant women.”

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Posted 6 years ago

“FN’s No baggage eye masks are very effective. I’ve been working nights, and overtime is no stranger to me. Not to mention all the Netflix binges I do on weekends. I thought the bags under my eyes would be permanent until these eye masks made them vanish.”

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Posted 6 years ago

“Overnight shipping is real with fashionnova. I’ve heard so many shops telling me they can ship overnight but end up arriving the day after they are expected, Fashionnova delivers both their promises and your items.”

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Posted 6 years ago

“The dusty mauve I bought from fashion nova looks so elegant on me and I love the color especially because it brings out my skin color nicely. Fashion Nova does not kid around with quality.”

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Posted 6 years ago

“I’m trying on dresses and pants I bought from fashionnova for the very first time and I have realized how scary accurate their chart accuracy is. They all fit nicely on me and everything is properly tight or loose that’s perfect for my proportion.”

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Posted 6 years ago

“I noticed that Fashion NOVA always delivers their packages on time. Their transport is always timely and so far, in my experience, they’ve been consistently on time with my orders.”

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Posted 6 years ago

“I am very impressed with FN’s customer service because they were able to answer my concerns properly and promptly reply to my emails without me having to prod them every now and then.”

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Posted 6 years ago

“I always feel like a valued customer with fashion nova. When I email them regarding any concern, they email back and with satisfactory answers. And when I order something, I always get it on time.”

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Posted 6 years ago

“It was embarrassing for me to order, but I bought a really dominatrix-looking type of underwear from FashionNova just for a little bit of fun with my husband. I’ve never worn those type of clothes before, but it looked so flattering that I felt confident in myself when I showed off to my husband.”

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Posted 6 years ago

“Found few lacking pieces shipped from the items I ordered. I got frantic and contacted their customer service, asap. The receiver guided me calmly and tended to my concerns professionally. My lacking items arrived later that afternoon. Good job FN!”

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Posted 6 years ago

“I prefer the term thick instead of fat. Us thick women have a really hard time shopping because a lot of the good clothes don’t have our size and a lot of clothes our size don’t look so special. Now I know Fashion Nova has clothes that can handle us thick women.”

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Posted 6 years ago

“I look much better and livelier in the office now that I discovered that there are fun, stylish work clothes I could wear from fashion nova. I feel like a proper office lady now and I feel like I could be that charming blonde every company has.”

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Posted 6 years ago

“I have just received my first ever order from fashionnova and I am impressed with their delivery service. It should be the norm to deliver on time, but hardly any shop actually complies with that. Fashionnova is doing it right.”

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Posted 6 years ago

“FN has the best delivery service. My packages are intact even though they managed to deliver so quickly. I’m glad I found a shop that actually delivers when they said they would.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,857 reviews