Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,905 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“For when it's a special day with my man, FN lingerie will never disappoint! My man might not wear them, but he loves them almost as much as I do.”

Helpful Report

Posted 7 years ago

“The bodysuit I bought on fashion nova complimented my curves so well. I will try to match that with the bandage skirts I have. Thanks, fashion nova!”

Helpful Report

Posted 7 years ago

“This business is solely based on ripping the consumer off! Once you have placed on order with them your money and your items ordered are held hostage. I waited 1 week for my items which were never shipped once I tracked them. I contacted Fashion Nova customer service for them to tell me it was still in the warehouse waiting to be mailed. I asked if we could change the shipment to overnight. No, they can not make any changes, huh? I wanted to cancel the order as I needed to buy the clothes elsewhere for an event. No, they could not do that either. AND they only issue a store credit if they could anyway. There was not even a manager on site to handle any problems. The customer service representative could of cared less. I will not order from here again! Buyer Beware read reviews, I wish I had. There are plenty of bad ones out there about this company.”

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Posted 7 years ago

“I just had to write and say a big thank you to fashion nova for the fast delivery of items and the lovely customer they always render me. I'm totally in love with my purchases, and I couldn’t wait to tell my family and friends about your shop!”

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Posted 7 years ago

“Fantastic service from start to finish! Great items – very trendy and cute. Fast delivery and pieces are well-packed. Highly commended over-all customer service. Two thumbs up!”

Helpful Report

Posted 7 years ago

“Every time I visit FN’s website, it just gets better! The scheme gets enhanced every once in a while, and it compliments the photos so well. I like how the colors just pop on the screen; it’s relaxing and very appealing. Like! Like!”

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Posted 7 years ago

“I ordered 3 bangles and I’m satisfied. Thank you, fashion nova!”

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Posted 7 years ago

“I made a purchase of shoes for 16 dollars plus 8.99 shipping. They sent me instead some trousers. So I post it back. I paid another £15 for shipping. Guess what, this company offered me gift card for 8 dollars!!!! Seriously? Never ever buy anything from them!!!”

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Posted 7 years ago

“Fast delivery and friendly customer support - would shop again!”

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Posted 7 years ago

“On time delivery and quality products! I like that they’re particular with the services they render, makes me want to buy some more in the coming months.”

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Posted 7 years ago

“It’s so hard to find good quality of clothes at an affordable price these days, but when I came upon fashion nova at a friend’s recommendation months ago, I just couldn’t get enough of their pieces. Plus, it’s within my spending price range! I just find it really cool and convenient, you should see for yourself.”

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Posted 7 years ago

“I am a collector of clothes and textiles. That is a passion. This floral top meets all the criteria of something treasured from times past. I am so happy with what I got!”

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Posted 7 years ago

“I saw a review from another petite person who said the canopy jeans runs small, but in my case it ran true to size. It’s a very flattering and easy to wear for any occasion.”

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Posted 7 years ago

“I’m here to write a review on fashion nova’s delivery service. I would just like to point out that they have a wonderful service. I appreciate getting all my orders on time. Keep up the good work!”

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Posted 7 years ago

“Purchase over $80 and was soppose to recive items in 2 day shipping it took fashion nova more then 2 weeks to shipp the items which Is false advertisement on the shipping”

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Posted 7 years ago

“It’s been more fun at work ever since the other ladies and I decided to change our dull wardrobe into something more ourselves, more stylish, yet still office-appropriate. We look forward to work now just to see each other.”

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Posted 7 years ago

“I’ve had the passion for fashion ever since I was a little girl and Fashion Nova is my favorite shop. They have great looks and even better functionality in regards to clothing. Plus I like that they’re affordable. That’s the most important part.”

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Posted 7 years ago

“I don’t know how fashionnova trains their employees but they’re doing good. Their customer service is really helpful and their overall attitude is pleasant. They take care of customers well.”

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Posted 7 years ago

“I believe that fashion nova’s wear to work collection has helped me to work better because for me, there’s no greater feeling than knowing you’re working hard, making money, yet you still look good.”

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Posted 7 years ago

“My lips now have this natural pinkish tint to them ever since I’ve been applying fashionnova’s lip mask. I sometimes don’t wear lipstick on purpose so people would notice that I don’t need them anymore.”

Helpful Report

Posted 7 years ago

Fashionnova is rated 2.0 based on 2,905 reviews