Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,867 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“I purchased 3 items for over $150 and got an additional item for free! At first I thought it may have been added incorrectly, but when I contacted their customer support, they said it was part of the package. I'm a happy customer right here.”

Helpful Report

Posted 6 years ago

“Found a lacking piece shipped from the items I ordered. I panicked and contacted the customer service. Thankfully, receiver guided me professionally and tended to my concerns well. The item arrived a day after. Thanks for the reliable care.”

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Posted 6 years ago

“I'm so delighted with my purchases. I ordered two dresses on Friday and it arrived on my front porch early Monday. Great customer care and quick delivery services. Will recommend to friends and family.”

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Posted 6 years ago

“I find navigating through the collections very inviting since the buttons are so easy to use. I like it even more when a spin for a discount always pops out when I visit the fashionnova site, makes me want to hoard stuff. The palette is also really pleasing to the eyes”

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Posted 6 years ago

“On time delivery with neatly packed items. I got mine yesterday, I'm so happy! The items are just as promised. The wait was worth it, thank you!”

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Posted 6 years ago

“I love pieces that are easy to wear and fits my budget well enough. I love how FN brings both of these in one order. Everytime I visit their website, I always discover quality finds, especially in the jean department. Love how the sizes accommodate women of all sizes.”

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Posted 6 years ago

“This brand appeals to me since their collection is trendy and the order processing is so convenient. The pieces are great, too - high quality and very comfortable. I feel so chic wearing this brand. Great stuff, fashion nova.”

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Posted 6 years ago

“For a girl who wants her wardrobe in shades of black, white and gray, fashion nova has been my go-to online shop. They just have the variety of styles that fit my closet to perfection. I love how comfortable they get and how I can fish compliments every time I wear their pieces.”

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Posted 6 years ago

“Hi there. Where to start? Hmm for starters, the quality of clothes in the collections are high. The styles are unique and genuinely fab. I love how fast the delivery is, not to mention the free cute bangles you get when you buy 5-7 pieces in one go.”

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Posted 6 years ago

“Been an online shopper for quite sometime now since it's convenient with my work. When I discovered this shop, I said to myself that this is the shop I am long looking for. I mean, this is it! They've got it all and it's so user-friendly. The services are great, too.”

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Posted 6 years ago

“Fashionnova has got great volume of stocks - and they're updated! For a woman like me, who likes to keep things trendy, I always appreciate what fashionnova puts to the table. Impresses me, actually.”

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Posted 6 years ago

“The goods are really nice and reasonably priced. The lineup is very classy and chic. The service is also really good - the delivery is quick and the customer care personnel are really helpful. Thumbs up.”

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Posted 6 years ago

“I am in love with the jean collections. I purchased two pairs yesterday and awaits their arrival two days after. I got 5 more in my closet. I have been a fan and a hoarder for a month now. Glad I discovered this brand. Happy me.”

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Posted 6 years ago

“My items have been in transit since the 6th march 2019. Its 1st april where are my item's? I think the tracking numbers fake i got scammed”

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Posted 6 years ago

“I'm one of those buyers who benefitted the 25% discount on lingerie. My man has no complaints. Thanks a lot, fashion nova!”

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Posted 6 years ago

“Hi! I just came to say I saved up enough this time to garner that free shipping promo on your website ad. Can't wait! Haha”

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Posted 6 years ago

“I appreciate how fashion nova tailors their website photos to appeal to women of all shapes and sizes. I love how the photos show dresses complimenting their figures. It shows so much power for women, and I support that.”

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Posted 6 years ago

“I bought a blue hoodie for my boyfriend here and he loved it! Thank you, fashion nova! Will definitely recommend you to my friends.”

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Posted 6 years ago

“As a fan of swim wears, I am proud to recommend the one-piece collection from fashion nova. The material just compliments your figure! You should try and see for yourself.”

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Posted 6 years ago

“I am a regular customer of this brand. Shopped online for years now. I keep coming back because of how easy it is to set up my wardrobe. Their website is a great avenue to shop with friends - it's easy to use and the items are cheap yet classy. Plus they always have great specials. Great, great brand.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,867 reviews